T-Mobile's Embedded SIM Cards: Great For Connected Devices, Bad For Consumers?

Wireless

from the what's-the-real-motivation? dept

T-Mobile got a lot of press last week when it announced a new, tiny embedded SIM card to be used in connected devices like “smart” electrical meters. The new SIM is much smaller than the traditional stamp-sized cards, and the company says it can withstand exposure to the elements, making it ideal for machine-to-machine communications with outdoor devices, or in connected consumer electronic devices. However, The Register has a slightly different take on the new SIM, wondering if it’s really driven by a desire to do away with removable SIM cards — meaning T-Mobile could sell devices that it would be extremely difficult, if not impossible, to use on other operators. As the site notes, the electronics on SIM cards are actually minuscule, but they’re packaged in a bigger plastic housing to make them easier for people to handle. Theoretically, T-Mobile could use the new, smaller SIM in devices instead of today’s standard SIMs, and encourage manufacturers to build them in such a way so that the tiny SIM was essentially impossible to remove. This might not make a lot of sense for handsets, but for other connected electronic devices, it could prove very attractive to operators, particularly if they’re subsidizing those devices. It should be noted that this is purely speculation at this point, but given mobile operators’ undying love of trying to lock in their customers, it wouldn’t be too surprising to see it happen.

Filed Under: devices, sim cards
Companies: t-mobile

T-Mobile Takes Out Some Handset Unlockers

Wireless

from the the-only-confused-people-here-are-us dept

T-Mobile has won damages and an injunction (via Phone Scoop) against several companies that were taking bulk quantities of its prepaid handsets, unlocking them, and then reselling them. The company calls such activity “prepaid phone trafficking,” when it’s really just exploiting a poor business model. As in other suits filed by other operators, it sounds like T-Mobile based this one on copyright or trademark claims, saying “Consumers are harmed and may be misled about the source and origin of their mobile phones… Because the phones may still carry T-Mobile’s brand, consumers may believe they are purchasing handsets manufactured for T-Mobile and covered by original warranties.” That’s slightly counter-intuitive: T-Mobile says the unlockers made their money by buying handsets locked to the operator, then unlocking them so they could charge a higher price when they were resold. According to T-Mobile, the phones carried a higher price, weren’t sold in original packaging and didn’t come with manuals. They were also, presumably, accompanied by advertising playing up the fact that they could be used on any operator’s network. All of this combined would seem to make it pretty clear to buyers that they weren’t buying an original, “official” T-Mobile product. So where’s the basis for the confusion claims?

Filed Under: legality, mobile phones, prepaid wireless, unlocking
Companies: t-mobile

Price Ceiling For Mobile Voice Service Continues To Fall

Wireless

from the a-good-kind-of-deflation dept

T-Mobile has announced that it’s expanding its offer of a $50 per month unlimited voice service plan across the US, becoming the first of the country’s four biggest operators to start to fall into line with the $50 voice ceiling. Given the constant price battles in the mobile industry, you’d expect the other major operators to follow T-Mobile, or lower the prices of their current unlimited offerings that also include text messages and data. But one interesting aspect of the T-Mobile plan is that it’s only available to customers that have had T-Mobile accounts in good standing for at least 22 months, making it more of an effort to retain existing customers than attract new ones. This reflects the rapidly changing focus of the business from attracting new customers to also retaining current ones. One of the quandaries posed by US mobile operators was that, historically, they gave better deals and prices (especially on new handsets) to new customers than current ones, giving good customers an incentive to churn to a rival so they could get a free new device. This stance has changed over the last couple of years, as the industry standard contract length has grown from one to two years. Second, the T-Mobile offer reflects the company’s standing in the market. Its quarterly net subscriber additions are falling, while the company’s seeing a lot of competition at the low end of the market. This new plan is aimed at helping on both fronts.

Filed Under: mobile, pricing, voice
Companies: t-mobile

AT&T And T-Mobile Pay Up For Not Being Truthful About Voicemail Hackability

Wireless

from the caller-id-spoofing dept

Many mobile phones’ voicemail systems have worked on the basis of checking the caller ID of the incoming caller — and if it matched the number of the voicemail box, it would automatically push the caller through to the admin interface. The idea was that if the owner of the box was calling, he or she shouldn’t have to put in the passcode to get to the messages. The only problem with this was that, if anyone could spoof your caller ID, they could access your voicemail. After a few high profile such voicemail attacks, many mobile operators urged customers to change their voicemail preferences to require a passcode, no matter what. Still, there were some operations out there, that went under names like SpoofCard, Love Detect and Liar Card, that would spoof a caller ID to get access to a voicemail box. The company behind them has been fined, but what may be more interesting is that T-Mobile and AT&T were also both fined for apparently being misleading about their susceptibility to the hack.

That seems a bit strange, and the article is woefully short on details, unfortunately. Pretty much anything is hackable given certain circumstances, and it always seems a bit odd to totally blame a hacking victim for being hacked. So it would be good to know why T-Mobile and AT&T, in particular, were fined in this case. Did they not even allow passcodes to be enabled for those who wanted to avoid this potential hack?

Filed Under: hack, voicemail
Companies: at&t, t-mobile

T-Mobile Says It Was Only Kidding About That 1GB Soft Cap On G1 Data Use

Wireless

from the oh-that? dept

So after a bunch of tech sites pointed out how ridiculous it was that T-Mobile was claiming “unlimited” data plans on the new G1 “Google Android” phone, T-Mobile quickly scrambled to say that they were ditching the 1 gig limit, though they may still replace it with something else (perhaps when tech bloggers aren’t paying attention, one would imagine).

Filed Under: android, bandwidth, cap, g1
Companies: t-mobile

T-Mobile Sends G1 Android Data Users To The Slow Lane: 50kbps Over 1 Gig

Wireless

from the slow-lane dept

There’s a ton of predictable press coverage and reviews of T-Mobile’s new G1 phone — the first commercially available phone that uses Google’s Android operating system — but Broadband Reports has dug through the fine print of the user agreement and noticed something rather interesting. While the marketing materials scream out about a $25 “unlimited” data plan, the fine print notes that if you go over 1Gig per month, the rest of your data traffic that month may be slowed down to a piddling 50kbps. So, before you get that G1 and plan to surf away, recognize that while, unlimited, T-Mobile apparently has no intention of letting you actually surf with any reasonable bandwidth after a certain point.

Filed Under: android, bandwidth, fine print, g1, unlimited
Companies: google, t-mobile

Before Getting Bought By Verizon Wireless, Alltel Tried To Buy Sprint, T-Mobile And AT&T Wireless

Wireless

from the merger-mania dept

After being rumored for years, Verizon Wireless finally bought Alltel earlier this month. However, Alltel’s CEO has now admitted that the company wasn’t just looking to be acquired these past few years. It had, itself, aggressively looked into buying Sprint, T-Mobile or even AT&T Wireless at times. In fact, it tried to buy Sprint three separate times. The other two certainly seem like longshots. Deutsche Telekom appears to have no real interest in getting rid of T-Mobile, and depending on which version of AT&T Wireless you’re talking about, it would have been difficult to convince the various parent companies involved that a sale to Alltel made sense. And that, of course, ignores the fact that T-Mobile and AT&T Wireless were from the GSM camp, rather than the CDMA camp. Still, it is interesting to see that the smaller Alltel was looking at buying its way up the food chain.

Filed Under: mergers, mobile phones
Companies: alltel, at&t, sprint, t-mobile, verizon wireless

T-Mobile Sues Starbucks For Over Eager Switch To Free WiFi

Legal Issues

from the that-wasn't-what-we-bargained-for... dept

Back in February, Starbucks surprised an awful lot of people by signing up to use AT&T’s WiFi offering, ending the exclusive deal it had for many, many years with T-Mobile (and Mobilestar before T-Mobile purchased that company). Part of the AT&T deal was that it would offer some amount of free WiFi — something T-Mobile/Starbucks never did. There was some early confusion about the deal concerning whether T-Mobile would continue offering service and how the two services would overlap. It turns out that it wasn’t just confusing to us reading about it — it was confusing to T-Mobile as well.

T-Mobile has now sued Starbucks over the transition, saying that the company has gone well beyond what the two companies had agreed to. The original plan was that T-Mobile would gradually transition the network to AT&T, and the companies would work together to make sure things worked well for customers of each company. However, just recently, Starbucks pushed forward with the plan to offer some number of “free” WiFi hours to AT&T customers — much to the annoyance of T-Mobile, who says most of the WiFi equipment in use is still T-Mobile’s, and the company isn’t getting paid at all for the free hours (an interesting question could be whether or not AT&T is getting paid for that usage).

Basically, the infrastructure transition has barely begun, and Starbucks is already acting as though it’s complete, shifting over to the business model provided by AT&T, without having that work within the parameters of T-Mobile’s model. While the legal result will almost certainly come down to contractual terms, the real issue may be that this suggests the promised “smooth transition” from T-Mobile to AT&T may not be very smooth at all. T-Mobile is going to have less and less incentive to make sure that the network really works all that well, especially if it feels that it’s being cheated out of money for the use of its network.

Filed Under: contracts, wifi
Companies: at&t, starbucks, t-mobile

Sorry T-Mobile, Other Companies Can Use The Color Magenta

Legal Issues

from the trademark-isn't-ownership dept

A while back T-Mobile received a trademark on the color magenta for use in selling mobile phone services in certain markets, but it seems to be taking the trademark a little more seriously than it should, even to the point of threatening the blog Engadget for having a magenta-colored logo. It also took mobile operator Telia to court in Denmark for its own use of a magenta logo, but missed out on a couple of important facts: Telia and T-Mobile don’t compete in the same markets in Denmark and (more importantly) Telia’s magenta is a different shade of Magenta. The court has not just tossed out the lawsuit, but has dumped the court costs and Telia’s legal fees onto T-Mobile’s bill. Hopefully that will teach them that trademark law shouldn’t be abused.

Filed Under: magenta, trademark
Companies: t-mobile, telia