Twitter ‘Shadowbans’ Bellingcat After Musk Attacks Them, Then Tries To Retcon A Nonsense Explanation

from the another-day-down-at-the-shadowban-factory dept

Remember, according to Elon Musk, one of the worst things that old Twitter did was “shadowban” people. There was a whole “Twitter Files” about the practice, which Musk insisted was a horrible practice that was censorship. Except… at the same time he had no problem using it to silence accounts he personally disliked. Hilariously, he announced this as part of his “new Twitter policy” back in November, even though it had been existing Twitter policy since 2018.

Elon Musk tweet: New Twitter policy is freedom of speech, but not freedom of reach.

Negative/hate tweets will be max deboosted & demonetized, so no ads or other revenue to Twitter.

You won't find the tweet unless you specifically seek it out, which is no different from rest of Internet.

This is a weird thing to claim is a “new Twitter policy” when it was publicly announced and covered by the media in 2018.

The main difference, however, seemed to be that when the old Twitter did it, it was actually focused on accounts that were “detracting” from the user experience on Twitter, not ones that annoyed the thin-skinned guy who ran the site.

One of Elon’s early moves at Twitter was to order that the ElonJet account, which he’d promised to leave alone, was “max deboosted” (it was later banned, following the banning of journalists who merely mentioned the fact that the account was banned). Here’s a leaked screenshot of Musk’s handpicked trust & safety boss telling the team to “apply heavy VF” (visibility filtering) to the ElonJet account:

Ella Irwin slack message: "Team please apply heavy VF to @elonjet immediately"

He’s also used the tool to apply such “max deboosting” to other accounts he personally disliked including when he got into an argument with formerly favored “Twitter Files” journalist Matt Taibbi, only to have Taibbi’s tweets disappear from search.

So, it’s not particularly surprising that Musk’s Twitter applied “max deboosting” to Bellingcat, the investigative journalism operation that is famous for using open source intelligence to track down all sorts of nefarious activity.

Just days earlier, Musk had smeared Bellingcat for its investigation into Mauricio Garcia, the gunman who killed eight bystanders (and himself) at a mall in Allen, Texas. The investigation highlighted that Garcia appeared to have Nazi-associated tattoos and was active on a Russian social network. The investigation actually goes into great detail (in the usual Bellingcat fashion) explaining how they figured out this was Garcia’s account. But Musk (again, in typical fashion) had already bought into the far right nonsense peddlers insisting that there was no way that Garcia could be a far right extremist, and so he decided to smear Bellingcat, and claim (falsely) that it “specializes in psychological operations.”

Elon tweet: "Didn't the story come from @bellingcat, which literally specializeds in psychological operations?

I don't want to hurt their feelings, but this is either the weirdest story ever or a very bad psyop!

This is a claim that has been spread for a few years by Russian officials, who get really, really angry every time Bellingcat exposes some nonsense by Russia.

Then, just days later, Bellingcat basically disappeared from Twitter search.

Twitter appears to have limited the reach of Bellingcat, an investigative news website, as its main account no longer appears in the app’s search tool.

It’s unclear when exactly the change was made but Eliot Higgins, the Bellingcat founder, first tweeted about it  Thursday. Bellingcat’s main handle did not appear in several searches made by Insider on Twitter Friday.

On Monday, after more tweeting by Higgins, saying that he had discovered that Bellingcat had been “marked as sensitive media,” Irwin finally responded, claiming that it was because they had posted a video of the Allen shooting.

Eliot Higgins tweet: "The myster has been solved, @bellingcat has been marked as sensitive content, reserved for accounts that post graphic violence and pornography, which the Bellingcat account doesn't do. How did that happen?"

Ella Irwin reply tweet: "A video of the Allen, Tx shooting was posted recently, which resulted in the label being applied. Mass shooting related videos are considered sensitive content and the label helps prevent users who do not want to see graphic content from seeing it."

To be clear, her wording is imprecise here. She notes that such a video “was posted recently,” but never says that such a video was posted by Bellingcat. Bellingcat says they never posted such a video, and Higgins asked Irwin to point out where they had posted such a video, and as of now, Irwin has not responded.

Eliot Higgins reply tweet to Ella Irwin: "Hi, can you point me to the video in question on the @bellingat account? If not, I'd appreciate if the label was removed immediately."

You could argue that if Bellingcat had actually posted such a video (which does not appear to be true), then it might make sense for Twitter to visibility filter that tweet. But, seeing as it has not done so, and merely reported on the shooter (combined with Elon Musk spewing utter nonsense about the Bellingcat account), it seems that a more plausible explanation is that Irwin is full of shit, and Musk is once again using his power as the owner of Twitter to do the very same things he (falsely) accused the old regime of doing.`

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Companies: bellingcat, twitter

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Comments on “Twitter ‘Shadowbans’ Bellingcat After Musk Attacks Them, Then Tries To Retcon A Nonsense Explanation”

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45 Comments

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Benjamin Jay Barber says:

Re: Bellingcat spreads state sponsored disinformation

You can observe a series of tweets here between myself and @EliotHiggins here, discussing how one of his employees who worked for the US state department, lied about my organizations 2020 election fraud research, contrary to the court records and judgement on PACER.

https://twitter.com/endomorphosis/status/1658755455177609217

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Samuel Abram (profile) says:

Re:

Hopefully Bellingcat will be able to sue and get the account restored.

Section 230 (and moreover, the first amendment) says Elon can moderate as he sees fit, even if based on the whims of his ego.

And yes, I do think §230 should protect titanic, immature douchebags like Elon as much as it should protect the rest of us.

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Anonymous Coward says:

Re: Re: Re:

The 1st Amendment is not a defense for civil contracts, and is a restriction on government.

What part of “We reserve the right to refuse service for any reason” do you not understand?

Twitter has several areas in their TOS that state they will moderate your account as they see fit, without needed to enumerate every single thing that could get you moderated. That’s their agreement with you.

Are you a rapist? You always seem to want to force you way onto other peoples private property when they don’t want you there.

Why is this so hard for you to understand?

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Stephen T. Stone (profile) says:

Re: Re: Re:3

It’s an unconscionable contract,

Generally, whenever a “contract” says “we reserve the right to refuse service for any reason”, it has an implicit addition: “…that isn’t prohibited by law”. A restaurant can’t kick out a Black customer for being Black, but it can kick out a Black customer for yelling at other patrons.

Anonymous Coward says:

Re: Re: Re:3

It’s an unconscionable contract, and one that’s not enforceable. For example, a white business owner couldn’t get people to agree to such a contract and then kick out minorities.

Oh Jeebeeus Fucking Chirst… Did you go full chozen crazy on us?

Nobody is talking about kicking out minorities you fucking idiot.

And anybody who is not a fucking idiot understands that businesses are not allowed to discriminate.

And only fucking idiots would think that is a some kind of a “gotcha” rebuttal.

Why is it so hard for you to understand that your actions and your behavior have consequences. And if one of those consequences is being moderated on social media, then tough fucking luck…. You fucked around and found out.

Even if it is a organization that I generally follow, Bellingcat, I will still agree that Elmo can do what ever the fuck he wants with his social media platform.

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Stephen T. Stone (profile) says:

Re: Re: Re:

Section 230(c)(2)(A) does not offer blanket immunity, and delineates valid reasons for restricting the availability of an account.

The law governing public accomodation businesses in meatspace doesn’t spell out every specific situation in which said businesses can or can’t kick out a customer. Such a business has the right to kick out an unruly customer for yelling anything from Bible verses to racial slurs.

For what reason should a service like Twitter have less of a right than your local Walmart to kick out an unruly “customer”?

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Anonymous Coward says:

Re:

Hopefully Bellingcat will be able to sue and get the account restored. The shell-game of reasoning for a shadowban demonstrates that no objectionable reason or TOS violation occurred.

Please point to the constitution and tell us where is says it is our right to use Twitter and not be moderated in any way?

I’ll wait….

And here, I’ll help:

https://www.law.cornell.edu/constitution

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Stephen T. Stone (profile) says:

Re:

I hope she knows she was hired to stand on the glass cliff. If things go well, Musk gets to take credit for hiring her; if things go sour, Musk gets to blame her for fucking things up. His sycophant fans will either kiss his ass or forgive him for making a “bad decision” (depending on the outcome), but they’ll never be willing to give Yaccarino anything but a hard time for being a woman first and Musk’s “successor” second. (I use scare quotes there because Musk will obviously still have a say in what happens on Twitter.)

I rag on Musk for pretending to be a 12D Chess grandmaster who’s actually playing checkers, but hiring Yaccarino is an especially insidious move. He isn’t playing with a full deck, but he still has an ace up his sleeve when he needs one.

bluegrassgeek (profile) says:

Re: Re: If she's smart...

She hopefully manages to insert a clause into her contract that includes a huge payoff if she’s fired within the first year, because I can guarantee Musk is looking to do just that. He wants her on board to distract from his own mistakes, then he can pin the blame on her and give her the boot.

If she’s smart at all, she’s factored that into the hiring terms, so she can exit a lot richer than she came in.

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That One Guy (profile) says:

Twitter Rule 0: Don't upset the boss, he'll throw another tantrum

it seems that a more plausible explanation is that Irwin is full of shit, and Musk is once again using his power as the owner of Twitter to do the very same things he (falsely) accused the old regime of doing.

To the thunderous applause and/or strident defense of his fans who, like him roundly condemned those same actions when they believed someone else was doing them.

You can practically set your watch by the consistency of those that speak about how they are the real supporters of free speech turning right around and gleefully engaging in the same (real or fictional) ‘censorship’ they were condemning, just as soon as they have the power to do so.

Edwin Young says:

Maybe it is just a screwup

I don’t find it particularly hard to believe that one of the few surviving moderation folks inside Twitter pressed the wrong button and applied this label to Bellingcat as part of burning through some mind-bogglingly long list of flagged content at speed. As Mike keeps insisting, content moderation is hard.

This isn’t to excuse Musk. I think he’s responsible in that he destabilized Twitter’s content moderation by firing 90% of the personnel and giving the remainder arbitrary, incoherent and conflicting instructions.

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Edwin Young says:

Re: Or maybe not

Wrote that before seeing that interview where Musk triples-down on Bellingcat being a psy-op. 🙄 So it also seems highly plausible he directly ordered the whole fiasco. “Never attribute to malice that which can be explained by incompetence” but in today’s Twitter the two are so entwined who can tell them apart?

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Bloof (profile) says:

Re: Re: He's well beyond the point where the benefit of the doubt can be applied now.

Even if he said nothing, using his control of twitter to censor the left is a repeated pattern of behaviour with Elon. He’s been attacking journalists, letting guys like Andy Ngo select targets for him and bending the knee to authoritarian regimes since day one.

‘Sure Elon has punched a hundred people in the back on purpose, defended doing so and insulted his victims in a way that demonstrates he feels no hint of remorse, sure he’s been having out with people who hate his target, but this time it was an accident.’

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