Yesterday, we mentioned the reports kicked off by Nate Hoffelder's research that Adobe was spying on your ebook reading
efforts and (even worse) sending the details as unencrypted plaintext. Adobe took its sweet time, but finally responded late last night
(obnoxiously, Adobe refused to respond directly to Hoffelder at all, despite the fact that he broke the story). Here's Adobe's mealy-mouthed response that was clearly worked over by a (poorly trained) crisis PR team:
(though, that's arguable), it really just highlights the stupidity of the concept of privacy policies
While Adobe has told some that it is working on an update
to "address" the issue of transmitting the data in plaintext, it's a bit late in the process to be recognizing that's an issue. The Ars Technica article notes that this may, in fact, violate New Jersey's Reader Privacy Act
. EFF wonders about the similar California Reader Privacy Act
and whether or not Adobe's efforts here completely undermine that law.
Since Adobe's Digital Editions are commonly used by libraries (my local library uses it, which I've used to take out ebooks), it really raises some serious questions for those libraries. Librarians have a history of strongly standing up for the protection of reader privacy. In fact, for all the talk we've had recently about Section 215 of the PATRIOT Act and how the NSA abuses it, when it was first passed, the people who protested the loudest were the librarians, who feared that it would be used to collect records on what books people were reading! Some people even referred to it as the "library records" provision (even though it was eventually twisted into much more).
And yet, here we are, a decade or so later, and Adobe has completely undermined this kind of trust and privacy which libraries pride themselves on. And, even worse, it's all in the name of some crappy DRM that publishers demand. Librarians and readers should be up in arms over this, and looking for alternatives. Adobe should stop with the bullshit crisis PR response and admit that they screwed up and that the product needs to change to better protect the privacy of individuals and their reading habits.