The Washington Post Makes It Easier For Powerful People And Companies To Undermine Its Reporting
from the allow-me-to-'correct'-your-misperceptions dept
You might recall that about half a decade ago news outlets began to whine endlessly about the poor old news comment section. Editors at many outlets didn’t like the way the comment section was used to prominently point out errors in stories and challenge newsrooms.
They were also often too cheap to invest in moderating them, resulting in shitty comment sections they blamed on the nature of comment sections, not on their own cheap incompetence. Basically a lot of outlets outsourced all community interaction to the homogenized, badly managed, major social-media giants like Facebook, which degraded both on-site community and discourse quality.
To its credit, the Washington Post has kept and improved its comment section during that period, even though it’s increasingly made less prominent and viewable. They’re now engaging in a revamp of paper interaction that’s likely not going to serve actual readers, and is likely to only degrade the website’s own reporting — allowing powerful people to distort allegations against them.
According to a breakdown by the New York Times, The Post will soon let prominent people or companies comment on reporting within the confines of the article itself:
“The program will allow only people identified by name in an article to comment on it, and the articles included for now are only those published by The Post’s climate team, according to the memo, a copy of which was obtained by The New York Times. The Post will vet their remarks for accuracy and fairness, and the publication said it also might withhold comments that violated rules against defamatory or obscene submissions. The submissions will appear as annotations, revealed to readers if they click or hover a cursor over the source’s name in the article.”
They’re curiously choosing to trial this effort first on climate change reporting, an arena where billionaires and companies have long attempted to distort science and fact to their own financial benefit.
Reporters will be able to respond, creating an additional layer of conversation within each story. The ultimate aim, the Post claims, is to bring a lot of Post readers back from the major social media networks that news organizations ceded control to a decade earlier, which is foundationally the right idea:
“The ultimate aim is to keep readers on the site — instead of having them shift to social media platforms like X and Facebook to have a conversation about a story.
Matt Murray, the executive editor of The Post, said in the memo outlining the program that its aim was to “continue and deepen the conversation about our journalism on our own platforms, rather than losing those interactions to social media, where sources sometimes turn.”
Again, if managed properly, this might not be the worst idea, giving journalism subjects the ability to expand the conversation. Journalism should be a healthy, curated conversation.
But given the overall direction of the Washington Post under Jeff Bezos of late, and unrelenting fire of modern propaganda, it shouldn’t be hard to see how this could quickly go badly for real journalism. Companies could be allowed to endlessly “correct the misperception” of critics, and powerful people will be able to distort, deny, or distract from allegations based on substantive reporting.
That would make it harder for journalists to do their job, and undermine, not deepen, existing work, Kelly McBride, senior vice president at the Poynter Institute, told the New York Times:
“Most of the sources who talk to The Washington Post are very powerful people who are trying to use their power to shape the country in a way that they see fit,” she said. “And they are masters of manipulation when it comes to messaging and communication.” “The Post will have to devote a significant amount of resources to the fact-checking end of this to make it work,” Ms. McBride said.
It smells like a major concession to power by the kind of folks who have been signaling they’re intent on pandering to center-right (or far right) corporatist ideology. The kind of folks who refuse to run cartoons about powerful, rich tech titans. The kind of folks who refuse to publish editorials that challenge corporate power. The kind of folks who kill stories critical of the paper’s recent mismanagement.
Washington Post readership is plummeting as a result of these sorts of decisions, and it’s hard to believe that letting a billionaire CEO or a giant company deride your own journalists’ work within the confines of your reporting is the sort of thing that will bring the paper back from the brink. If done wrong with an eye on coddling power, it could easily accelerate things in the opposite direction.
Filed Under: comment section, conversation, editor, journalism, media, public
Companies: washington post


Comments on “The Washington Post Makes It Easier For Powerful People And Companies To Undermine Its Reporting”
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Typical
The usual “right-wing” boogeyman drivel.
Re: Don’t announce your departure we aren’t an airport
<—— doors that way
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If you don’t like it here, feel free to leave and go do something you actually enjoy with your life
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The usual “woke” boogeyman drivel. Just sayin’.
Hi I’m Jeff Bezos and I would like my response to run inline with this article: “Donald Trump is great. Pwease don’ take away mah billions.”
Yes, if it’s more money for WPost (like by showing more ads) so the “The Post’s climate team” vetting will be better, why not. But I guess nobody at WPost has been thinking this further.
I dont think this is new
Its always been common courtesy for newspapers that are reporting on someone to ask that person if they have any comment on it. Im not seeing how this would be new.
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The new thing is that the person named can comment directly in the article. This could be to expand on a quote or correct a factual error.
Re: Re:
…but will most likely be used to add what is effectively propaganda into a news article that would otherwise be anything but.
Billionaires… proving once again that money is the root of, well, most evil–not all, but close enough.
cat /dev/wapo > /dev/null
I’ve successfully ignored WaPo since Bozos took over, for all the reasons. HuffPo FTW! And Guardian.
Treating a Symptom, Not the Disease
While it’s nice to see news orgs update articles or put up corrections once errors are pointed out, those updates rarely get the same traffic as the initial reporting.
The issue is the news org ecosystem. Even ignoring Karl’s valid points about overt bias, being first with an engaging headline is the priority. So we’re bound to get bad info based on incomplete early reporting or unverified claims. The comment section can be a decent tool for correcting errors, but they’re just as likely to be spam bots, outrage artists, or people like Koby.
Idk what the fix is, but a currated comment section is a Band-Aid on the core issue — and even then, it sounds like a lot of orgs aren’t even giving that.
'That thing you just said? NONE of that was true, so try again.'
The Post will vet their remarks for accuracy and fairness, and the publication said it also might withhold comments that violated rules against defamatory or obscene submissions. The submissions will appear as annotations, revealed to readers if they click or hover a cursor over the source’s name in the article.”
If I believed that they would actually do this this might be an interesting new feature, but given how the Post has been behaving recently I don’t see the reporters being allowed to accuse the rich and powerful of lying in their ‘corrections’, which will turn the ‘annotations’ feature into just more PR misdirection/lying.
If Bezos wants readers to come back to his rag of a PR statement collection then he needs to step back, stop meddling in it, and let the journalists do journalism, even if that means calling out the rich and powerful for doing and/or saying terrible things.
Long ago, I cancelled my longtime WAPO subscription. About to do the same with the New York Times, which is becoming just as bad. There’s something to be said for joining the complete ignorance of the MAGA faithful.
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NYT is exclusively an advertisement rag for high thread count napkins and quirky bird feeder designs. If one of their employees tries to conduct journalism, they get fired.
This is a terrible idea
This proposed “inline commenting” framework is absolute madness and will be destructive if not fatal to proper journalism. Even if it’s managed in a thoughtful, sensible manner as suggested in the article, it’s still, fundamentally, poison to journalistic practice.
Per the other comment above, it’s normal for a journalist, as they’re working on a story, to contact key people involved, describe the story in progress, and invite them to provide comment. Generally, those people have an incentive to participate, making sure their perspective (whether honest or not) is included in the story. This is a responsible, ethical practice, and helps the journalist present a balanced account. But that’s only part of the motivation. Those advance comments are generally made on the record, by a named person, and they are incorporated into the story and can be fact-checked by the reporter.
In this new framework, those people have zero incentive to participate in advance, offering comment in response to the reporter’s solicitation. Now, they can just stonewall the journalist, knowing they’ll have the opportunity later to annotate the story with their own assertions. Yes, per the description, the reporter will be able to respond to that, but it’ll become a who-said-what back-and-forth off to the side of the main story, instead of being part of the central narrative. And the initial story will be understood by readers to be inherently incomplete, lacking the participation we expect from modern journalism.
This system is totally insane and will torpedo the journalistic standard. Nobody with any real knowledge or experience in newsroom practices could possibly support it. So, of course Bezos and his online cronies see it as a Brave New World. Just bonkers.