Spain Is Using AI For Domestic Violence Risk Assessment And It’s Going As Well As You’d Expect

from the problem-is-actually-the-people-handling-it dept

There are some decent uses of AI. And then there’s everything else.

While those with horses in the AI race continue to proclaim the miracles their horses will soon be performing at some indefinite point in the future, a whole lot of entities just see AI as a way to shed human capital and replace “faulty” people with equally faulty “intelligence.”

Law enforcement is just as susceptible to be suckered in by unfulfilled promises and shiny tech as anyone else. In Spain, the shift from humans to AI isn’t quite as dramatic as replacing workers with rooms full of GPUs. It’s a blend of people and processes — one that values processes more than people and delivers exactly the results anyone should expect from outsourcing intuition and compassion to a string of 1s and 0s.

This report from the New York Times opens with the story of Spanish resident Lobna Hemid, who reported an attack by her husband to police. During this attack, her husband (Bouthaer El Banaisati) smashed a wooden shoe rack and beat her with one of the pieces while calling her a “worthless whore.”

This is how things went for Lobna Hemid:

Before Ms. Hemid left the station that night, the police had to determine if she was in danger of being attacked again and needed support. A police officer clicked through 35 yes or no questions — Was a weapon used? Were there economic problems? Has the aggressor shown controlling behaviors? — to feed into an algorithm called VioGén that would help generate an answer.

VioGén produced a score:

LOW RISK
Lobna Hemid
2022Madrid

The police accepted the software’s judgment and Ms. Hemid went home with no further protection. Mr. el Banaisati, who was imprisoned that night, was released the next day. Seven weeks later, he fatally stabbed Ms. Hemid several times in the chest and abdomen before killing himself. She was 32 years old.

As the report notes, Spain has relied so heavily on this combination of questionnaire and software for so long, it’s difficult to tell just how much direct interaction by police officers is actually occurring. The case load is large — 92,000 cases — but the outcomes are far from optimal.

[R]oughly 8 percent of women who the algorithm found to be at negligible risk and 14 percent at low risk have reported being harmed again, according to Spain’s Interior Ministry, which oversees the system.

At least 247 women have also been killed by their current or former partner since 2007 after being assessed by VioGén, according to government figures.

This is definitely ugly. And it’s an indictment of a system put in place by law enforcement and legislators that think domestic violence is a problem that can be solved by a short series of questions and the disinterested input of an algorithm that tells cops whether or not they can go back to ignoring this problem.

There will be no rant against AI here. This isn’t an AI problem. It’s a law enforcement problem. There’s no reason to believe the outcomes would be any better if this were handled by police officers alone, without the aid of pre-written questions and/or algorithms Spanish citizens are definitely overpaying for.

The problems with police and domestic violence run much deeper than underperforming software. The simple fact is that most cops don’t care much about domestic violence and care even less about what happens to women.

For most of its existence, law enforcement has been almost exclusively male. Even the relatively recent addition of women to police forces hasn’t really changed the underlying current — one that is predominately male and one that overwhelmingly protects male officers.

There are plenty of stories about female police officers who have been forced outside of the Thin Blue Line, considering less deserving of the protections given to male officers. Female officers have been harassed, marginalized, mistreated, even raped by fellow officers.

And things get no better on the home front. Data (what little there is of it) suggests law enforcement officers engage in domestic violence at a higher rate than the rest of the population. Even if this actually isn’t the case (the data is old and disputed), it’s undeniable that law enforcement agencies and unions do their best to protect the abusers in their midst from being punished — much less fired — for engaging in acts of domestic violence.

When it’s just a female citizen asking for help, the sad truth is most officers couldn’t care less. If anyone doubts this assertion, I would not-so-kindly point them in the direction of multiple agencies with months- or years-long backlogs of untested rape kits.

There’s a problem here that can’t be solved the way we’re handling things now. Sprinkling AI on top of the underlying issues doesn’t make them go away.

One of the biggest problems is that we expect cops to not only give a shit about domestic violence but actually do something about it. But they’re not trained to handle this job — something that would be better served by counselors, social workers, and people actually invested in saving someone from perpetual violence. Cops can certainly carry out arrests of perpetrators, but for the rest of the job — actually protecting someone from future violence — they’re pretty much completely useless. For everything else, nearly anyone else would be better equipped.

But that’s not the system we have in place. Lobna Hemid’s case clearly indicates that what’s in place doesn’t work, even when sprinkled with AI pixie dust. Hemid wanted to be protected from further abuse. The officer she spoke to just wanted to complete a report. Providing a questionnaire may make it easier for cops to ask questions they wouldn’t think to ask on their own, but it’s incapable of making them actually care about the person they’re speaking to, much less what might happen to them if their risk assessment is wrong.

All this combination of questions and AI does is allow officers to believe whatever horrific violence is inflicted on victims like Hemid isn’t their fault. They did all they could… or, at least, all they were trained to do.

Hopefully, this reporting will open the eyes of those in the Spanish government with the power to change things. This can’t be handled by AI and yes/no check boxes. And it damn sure can’t be handled by cops, who not only give every indication they don’t really care what happens to domestic violence victims, but actively protect fellow officers who perpetuate this sort of violence on their own families. If anyone’s serious about protecting people from domestic violence, they need to turn the job over to people who actually care, rather than those who just view it as another crime on par with vandalism or a stolen stereo.

And in cases like these — where intuition and compassion are a must — AI should never be allowed to replace these under-utilized aspects of humanity.

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Comments on “Spain Is Using AI For Domestic Violence Risk Assessment And It’s Going As Well As You’d Expect”

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18 Comments
AY200 says:

This is a series of yes/no questions. You don’t need generative AI to add the ‘yes’ questions up. You can even give transparent weight to the ‘weapon’ question so it’s worth 5 vs. 1. Then you can have a program compare the total yes points against an index to produce a threat assessment.

Don’t know if that’s the most accurate thing in the world but that’s essentially what LE does in these situations.

Anonymous Coward says:

Re:

You’re correct that no AI is needed to do the math. You’re also correct that it’s not the most accurate thing in the world: it’s not accurate at all.

Far more accurate would be the seasoned judgment of an experienced professional with domain expertise, but as noted, those aren’t the people doing this and efforts to hire these people in sufficient numbers haven’t gone anywhere.

Less accurate — but still better than addition — would be cumulative probability calculations informed by aggregated statistics. This lacks human judgment and compassion and empathy, which is why it’s a poor choice overall, but it’s considerably better than addition.

But regardless: none of this really means anything unless action results. “We assess the threat level against you as high, but just go home” is not useful.

Anonymous Coward says:

Re:

Not so. We’re replacing educated and informed opinions with “common sense” (backed by ignorance) and an AI questionaire that has every bit the same amount of “common sense” built into it.

That continues through today: If Ms. Hemid had been asked, six weeks out, how things were between her and Mr. el Banaisati, would she have answered…
* We’re doing okay
* I can’t afford to leave, but I need help
* or I can’t come to the phone because I’m chained to the radiator.

We don’t know, because nobody asked. And note that if she’d answered “okay”, it would only mean that the murderous rage of Banaisati might have been nigh impossible to predict even by the best informed and knowledgeable social worker. We don’t know.

KineticGothic says:

Sorry, but where was AI involved in this process? This program has been in use since 2007, well before the current round of “AI” programs was available, It sounds like it’s a brute force statistical algorithm, not any type of AI or machine learning.

You can make you point about cops inappropriately handing off their work to technology without jumping on the AI clickbait bandwagon.

Darkness Of Course (profile) says:

Re: Marketed as AI enhanced

thus there is AI in the product.

I am not saying that any AI is actually in the product, it might have only been used in the marketing materials. The choice of a spreadsheet might well have been better. It certainly would have been cheaper.

First one might suggest that maybe, just maybe a few women in the QA and development teams could elevate the discussion to reality, vs she’ll be fine. At the minimum, someone that cares about the potential victims needed to be involved.

Many developed systems such as this use – experienced professionals. Which would mean, cops. Male cops who never cared but they like the bonus money for their consulting time.

PaulT (profile) says:

“The police accepted the software’s judgment”

This is the real problem. If software is a tool to enhance or aid normal investigations, it can be valuable. The moment law enforcement start letting it think for them, the public is in trouble.

Overall, there’s a long-standing problem with gender-based violence in Spain and the country’s made a lot of steps forward dealing with it. But, I suspect that replacing a traditionally unsympathetic officer with a questionnaire isn’t going to improve things further. These are things that might help with commercial activities, but not domestic violence victims.

n00bdragon (profile) says:

Re:

As always, the answer should be “compared to what?” How accurate are police officers unaided by AI? What is the percentage of women who are determined to be at high risk (by humans and AI separately) but face no further actualized danger?

Obviously, no one thinks crime happening is a good thing. You can point a finger and say “but the signs were there, people should have known that he was dangerous”, but were they? How many actually non-dangerous people are you willing to accept throwing in jail to err on the side of caution?

AI isn’t a replacement for human judgement. If there’s anything to criticize, it’s anyone thinking that it is, but let’s appreciate that these calls are actually quite difficult to make without hindsight, both for humans and machines. Getting it right 100% of the time is impossible. Being more correct that we were the day before should always be the goal.

Anonymous Coward says:

Re: Re:

It’s not like the normal method would get a 100% success rate, though. And it’s not like there are no consequences to false positives. She was stabbed 7 weeks later; are you going to put a 24/7 police guard on her house for 7 weeks or more? How many people can you do that for before you sacrifice safety somewhere else?

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