When Humanity Gets Messy, Sometimes the Best Tech Solution Is To Do Nothing

from the what-if-chatroulette-only-had-two-users dept

Give people ways to share images and videos with each other, and people will quickly push the limits. It’s what people do.

There’s been a slightly amusing story making the rounds these past few days: a digital “video portal” was set up to allow people in New York and Dublin to communicate with each other. And people… did exactly what you’d expect some people to do when given a spot to, um, express themselves:

However, it has also attracted a lot of unwanted attention. Some people on the Dublin side have been putting up pornographic images to the camera while one person posted video footage of the Twin Towers on fire during 9/11.

The problems have not been confined to the Dublin side. An OnlyFans model showed her breasts to onlookers in Dublin and then posted it on TikTok and Instagram. The New York portal was closed down for a time as a result.

The portal has now been closed so officials can “figure out” what to do about the fact that, sometimes, people will do wacky, crazy, or awful things if given a platform to do them.

I tend to side with Katie Notopoulos, whose take is to suck it up and open the portal back up and just revel in human absurdities.

This is terrible. The portal should reopen! In fact, we should have portals all over the country, all over the world — connecting two random places. We should have a portal between Miami and Tokyo, Florence and Dubai, Delhi and Stockholm. Currently, there’s a portal between cities in Lithuania and Poland, but let’s dream even bigger.

As she notes, at a time when people think tech is just awful, this was just fun, even if some people were perhaps less than elegant in how they used the portal.

But the portal is a case of technology that’s just pure joy.

It’s simple, there’s nothing too deep to think about. It’s not even “new” tech — video streaming between two locations is not exactly novel, although I suppose “it’s really big” differentiates it from, say, FaceTime. The situation is what makes it different — video chatting technology is usually personal, used at home or in your office conference room. Putting it in a public space, with other strangers — that makes it fun and special.

It is pure and human to be curious about strangers in another country, to be excited about the idea of seeing someone else across the screen, knowing they can see you, too. It’s fun. It’s delightful.

I mean, the story does remind me of the simple fact that if you allow people to communicate, you have to consider that some of them are going to do disturbing and awful things. And anyone managing a system that lets people communicate needs to at least consider what to do about that.

The weirdest part of this story is that it appears the people who set up the portal didn’t consider this or think about how they were going to handle these kinds of scenarios. It’s amazing that they seem to have been taken by surprise by all of this.

But sometimes (perhaps even most of the time), the answer on how you deal with the messiness of humanity communicating can simply be: nothing. Do nothing. Recognize that sometimes people are going to be people, and get on with your life.

Sure, there may be the occasional offensive image or inappropriate behavior. But that’s life. People can be weird, wild, and sometimes downright unpleasant. However, the vast majority of interactions are likely to be positive, fun, and enriching. Connecting with strangers across the globe, even briefly, can expand our horizons and remind us of our shared humanity. So let’s embrace the chaos, the silliness, and the serendipity. Open the portals and let people be people.

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Comments on “When Humanity Gets Messy, Sometimes the Best Tech Solution Is To Do Nothing”

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16 Comments
Anonymous Coward says:

Reminds me of Chatroulette (that is still alive…), stupid, gross, mean and racist. The very reflect of the (anonymous) humanity.

Maybe not the best side (that history will keep in books) but more honest representation we can have of it. And the best part is that we all represented at least in a way.

If the whole world were be a single complete democratic country, it would be this kind of joyful mess. And this country is called Internet.

This comment has been deemed insightful by the community.
Rich Kulawiec says:

“The weirdest part of this story is that it appears the people who set up the portal didn’t consider this or think about how they were going to handle these kinds of scenarios. It’s amazing that they seem to have been taken by surprise by all of this.”

It’s weird — in one sense — but another it’s very typical. Here’s something that I’ve learned over the past many years of analyzing projects, implementing projects, rescuing (or attempting to rescue) projects, and watching projects crash and burn in a delicate but alarming ballet of catastrophe:

Most people have the good sense to think about and write down a contingency plan in case they fail. Almost nobody has the good sense to think about and write down a contingency plan in case they succeed.

Anonymous Coward says:

Re:

Most people have the good sense to think about and write down a contingency plan in case they fail. Almost nobody has the good sense to think about and write down a contingency plan in case they succeed.

Well that’s not weird; most projects fail. I’ve started dozens of projects. Most of them don’t have one single user other than me. One of them blew up to have 100,000 users.

However, if I may feather my own cap, I actually did consider this beforehand. I consciously chose not to implement user-generated content, a thing which would’ve made me more successful and the product more useful, because I knew that there was a significant percentage (my estimates were anything from 10% to 50%) of content would be smut, and a significant percentage of that would be illegal smut, and frankly I did not want to deal with that headache. Call me a hypocrite, for I am the most sex-positive person that you can find, but I did not want to spend my precious evenings moderating people on a project that brought me no income.

By the way, this is probably going to be our future. A lot of human connection will be consciously not implemented because of legal liability. Some people might cheer now (those in the “why does every platform need a DM”) to which I reply: human connections are formed in the cracks between sanctioned spaces. Spontaneous human connections make the world a far richer (and also slightly riskier) place.

When I was a kid, I’ve used a lot of apps with (moderated) user generated content and no DMs, I’d imagine the developers had a similar thought process. To think of all the human connections that did not happen… who is there to advocate for what might’ve been? The experience of using those apps was generally depressing. I remember achieving the height of in-game success and feeling as hollow as a bone. To think that our future is probably going to be even more stripped down and pared down than that…

That Anonymous Coward (profile) says:

We never considered this might happen!!!

The tit flasher rose to fame after filming herdelf licking toilet seats ear on in covid.

Humans suck.
Humans can & will get offended.
You can not please all of the people all of the time.
Life is messy.

These are lessons people want to ignore, like starving children a world away. They want someone to just take their 23 cents a day & feel hunger is solved.

Hit like on the FB post about the cute kid with cancer, that will totally heal them.

The girl who “donated” like 20K during Katrina with her phone because she didn’t understand that she was promising to pay the $10 a text she sent, that it wasn’t like American Idol and her vote was controlling some sort of megafunds direction to where to send money.

If we let them just secretly spy on everyone we’ll end terrorism!! – more hysterical laughter

If people seeing a tit is the thing that makes you scream and demand change more than children starving to death, you might be a fake moral person.

The world has real serious problems, but in the US the biggest problem that gets the most attention is… some kid might see a tit.

Ehud Gavron (profile) says:

Shared walls

A while back I read an article (can’t find it now) where a celeb chef had his kitchens on both US coasts share a virtual wall. One end of each kitchen had a large screen and a camera, so the two kitchens appeared to be extensions of one another.

The concept was that the two teams of workers could share recipes, advice, anecdotes, and appear to have a lot more space.

In a later life I ran two data centers and attempted the same concept. NOC guys being NOC guys the screen was never left on and the cameras ceased to transmit anything. As it was a social experiment and I’m not a fan of continuous surveillance this was quickly repurposed to be a TV showing ESPN and the camera mounted outside the building.

Putting the same thing in a public area, where the people “participating” are not part of any company, organization, or body that has any form of responsibility or consequences … well, the article and the comments above mine pretty much say it: pretty darn stupid.

Humans are good at lots of things. Behaving socially well when there are positive results from shock behavior and no consequences to negative behavior don’t seem to work. Let’s not even go over why you can use “the C word” in Dublin but not in New York. I’m sure there are words in New York that would shock Dubliners.

Society and culture are regionalistic, no matter the nightly news anchor’s “standard American TV dialect” or the Internet’s “nobody knows you’re a dog.” Trying to bridge this without guardrails achieved the expected results.

E
P.S. If you’re wondering what the point is in bridging two NOCs by video, it means sometimes the answer can be someone on the other side of the world hearing your asking fellow team members something… and they have the answer.

P.P.S. I also wanted to set up an arrangement with an Australian ISP so they could do our off-hours support and we could do theirs. Irony being what it is, USicans love an Aussie accent (beats Manilla or Latvia) and Aussies like USicans. I think this idea has merit, but again, like the C word thing… there is a cultural divide here that needs addressing and not by an unfiltered public portal.

Ehud Gavron (profile) says:

Re: Gaza... the topic full of misinformation

Gaza has no power…

It does. Don’t take my word for it, just do a quick google search and you’ll see that for over six months they claim there’s no food, no fuel, no power… and yet caravans of vehicles were leaving Rafah to go north last week. All of them had fuel. Hospitals that were claimed to all have had all their patients die… are saying they’re “short on supplies.” The pictures show power to lights and medical equipment.

But your suggestion has some SERIOUS MERIT. The PEOPLE of Tel Aviv do not want to be in a war. I don’t know how the people of the Gaza strip feel, but if there was an open portal I would hear their viewpoint.

Right now there are several voices speaking for the people of the Gaza strip. One is the “Son of Hamas” and he says don’t trust Hamas, don’t trust Gazans, and get rid of Hamas. Another is the voice of elderly women, wailing when the red LED lights on the NPR microphone. And that third voice is Hamas speaking “for and on behalf” of the conqurered/governed.

Maybe if there was a portal for ease of communication things would be better. I’m not sure if Tel Aviv/Gaza strip is more socially similar than New York/Dublin… but as I think on it, your suggestion HAS MERIT and would lead to a better understanding.

I know, you were yanking my chain. I actually took it further because if it wasn’t chain-yanking, it is a good idea.

The people of the Gaza strip lack buildings and enough potable water. They have food. They have fuel. They have power (want to venture a guess which nation is providing them that power? Hint: not any of the arab countries.) They lack basic living conditions and that’s not for me to mansplain. This conflict started as far back as you want to go, but lately it was Hamas’ brutal rape burn murder on October 7th. Can’t wait to see that go before the ICJ.

I’ll end respectfully, but no doubt this topic being a hot potato someone will accuse me of being a genocidal long-nosed semitic jew. My pics are all over the web and you can see my nose is not long. Also I’ve never tried to kill a race.

McKay (profile) says:

I don't see the problem with remaining open.

What would the city do if somebody decided to show pictures of 9/11, or or their breasts, and there wasn’t a portal? In the former case, I hope the answer is “nothing”. That’s freedom of speech, and it should be permitted without concern. In the latter case, there might be a crime of public indecency that might need to be prosecuted. If only there was only a camera that could record who have committed that crime then it could be more easily prosecuted. 😉

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