Video Game Company That Does Everything "Wrong" Gets It Right
from the good-work dept
tk writes in to point out that video game company Stardock did everything “wrong” according to many who try to sell video games: “they use word of mouth marketing, has no copy protection (the serial is needed for updates) with a (relatively) cheap price and they listen to what users want.” Despite all of these “mistakes,” however, the results suggest that such an approach worked. As tk notes, “they have managed to gain the top spot in Walmart. Best Buy, EB, and Gamestop are ordering stocks above their sell-in orders.” The source of this info is the company itself on their own forums, so some may question the accuracy of it. It would be nice to get confirmation (or proof that this is incorrect). There is also an interesting follow up to this story. Since the company decided not to use copy protection, some are claiming that they want the game to be “pirated.” It also apparently upset employees of a Starforce, a company who doesn’t exactly have the best reputation when it comes to providing copy protection for video games. Stardock is now accusing Starforce of pointing people to cracked copies, in an effort to hurt the software provider for not using copy protection. As the company itself points out: “Our software gets pirated. We don’t like it but piracy is a fact of life. The question isn’t about eliminating it, it’s about reducing it and trying to make sure that people who would buy your product buy it instead of steal it.
Our primary weapon to fight piracy is through rewarding customers through convenient, frequent, free updates.
If you make it easy for users to buy and make full use of your product or service legitimately then we believe that you’ll gain more users from that convenience than you’ll lose from piracy.”