When Security Problems Get Bad, IT Managers Blame Everyone Else
from the it's-your-JOB dept
Ok, let’s start out by admitting that people do incredibly stupid things on their computers that often put those computers at risk. It happens. It sucks and they should know better — but it happens and it’s not going to stop happening any time soon. However, as an IT manager, part of your job is to do your absolute best to protect computers anyway. That could involve better training for employees or it could involve better technology to help prevent bad things even when users are, in fact, clueless about security. However, that doesn’t change the simple fact that users are going to screw up. That doesn’t mean, though, that IT managers get to shift all the blame to end users. Yes, they’re doing things stupidly — but it’s not necessarily their fault. They just don’t know. Your job, as an IT manager, is to prevent against attack no matter how clueless your end users are. Whining about end users just suggests that you’re not doing your job very well.