And Now Basically Everyone In This LEGO Dispute Looks Sketchy

from the it-only-gets-worse dept

A couple weeks ago I wrote 6,000 words about the Reckless Ben/Bricks & Minifigs LEGO mess and concluded that pretty much everyone involved had made serious mistakes — with the Utah contingent (Bricks & Minifigs corporate, Joshua Johnson, Brandon Best, and the American Fork police) looking the worst of all. That take upset basically everyone: some felt I was too hard on Reckless Ben, some felt I was too easy on the American Fork police, and probably a few people just resented spending that much time reading about legos. Since then, a lot more has come out, and the situation has only gotten murkier. My original read still holds up, but the Utah folks look even worse, and some of the other players are looking sketchier too.

And, I think it’s fair to say, mistakes were made by pretty much everyone involved.

Just as before, many of the new details are in long YouTube videos, but if you want watch just one, start with this one by Stephen Findeisen, who is better known as Coffeezilla and who regularly researches financial and cryptocurrency scams:

That video goes deep — Findeisen gets basically everyone on the phone at some point or another (except the cops), accesses a ton of evidence not previously public, and, unlike most of the earlier YouTube coverage, actually tries to find the truth instead of just stoking outrage.

He makes a few points that are hard to argue with:

  • The Lego collection was never actually worth $200k (we had suggested this in our initial post as well). It was probably closer to $100k (and possibly a bit less).
  • Some of it was definitely sold before all this, but much of it had not been.
  • Plenty of it clearly remained in the store after Brandon Best showed up the night in November 2024 to kick out Law and take over the store.
  • Best also showed up with a U-Haul truck, and there are some (slightly conflicting) reports that he subsequently appeared at his other Oregon Bricks & Minifigs store with a bunch of Star Wars Lego sets. Bricks & Minifigs corporate initially insisted this was false and said he showed up in a rental car. But Coffeezilla has visual proof of a U-Haul parked outside that night, which is pretty damning, which led Bricks & Minifigs to revise their story with a complicated one about hauling a camper trailer, which doesn’t make that much sense.
  • Coffeezilla dropped this thread, in part because of a disagreement over the timeline, though it’s not clear to me that the timeline doesn’t really line up. It seems entirely possible that Best could have taken a bunch of legos out of the Gormans’ old store and taken them to his other store and then returned the U-Haul truck.
  • Law & Gorman appear to have sold some of Mansell’s collection and not paid him for that, and it could be a lot of money. Law admits that she may have been a bit sloppy on the record keeping, saying she hadn’t done an inventory in a while and suggesting employees maybe hadn’t told her when certain sets from the collection were sold. But there’s also a credibility problem regarding sets that were listed as being on layaway, but where the spreadsheet suggests they were actually sold, but not accounted for as sold.
  • To her credit, she admits it’s possible she owes Mansell some money and that if she can see evidence of this she will make sure that Mansell is paid what he is owed. But given how quick the Gormans were to insist this was entirely Bricks & Minifigs corporate who were the problem, it’s not a good look.
  • Bricks & Minifigs corporate claims that there were about $5k worth of Star Wars legos left. That appears to be bullshit and wouldn’t really help their case, because even if it was just $5k of Mansell’s legos, those are still stolen legos.
  • Bricks & Minifigs’ CEO and COO (the McNeff brothers) claim that they never were sent a spreadsheet of the collections, and the best moment in the video is when Coffeezilla points out that the Google Docs spreadsheet he’s been using is owned by their account and has been sitting there since 2024. That really makes the McNeffs look sketchy.

That video also includes dueling photographic and videographic evidence of what was in the store the night Best kicked the Gormans out (as well as a few weeks earlier when Best apparently surreptitiously filmed inside the store to see what was there). There are way more empty shelves the night Best kicked out Law & Gorman, but they say that’s because they had moved the high value consignment items to the safes they had purchased for that purpose, which were in the back. Later in the video Coffeezilla shows the McNeffs additional images from Law that appear to show Star Wars lego sets in what appears to be a safe, and which Matt McNeff (the company’s COO) admits they don’t appear to have listed in their own spreadsheet, which they had originally said was a complete listing of all the Star Wars legos in the store the night they took it over.

The McNeffs still look terrible, and Brandon Best also looks a bit sketchy. But it also appears that Law & Gorman’s record keeping was pretty sketchy as well, and while the McNeffs have gone overboard in claiming that they were responsible for Mansell’s “missing” legos, it does appear likely that Law owes Mansell for a decent number of Star Wars legos her store sold.

As for the American Fork Police department and Brandon Best’s partner, Joshua Johnson, we need a different video, this one from Legal Eagle. It breaks down just how many things they did wrong:

There were a lot of assumptions made about the police department, particularly around how they redacted the footage they released to Schneider. There was plenty of smoke, but no actual fire. As it turns out, beyond possibly being corrupt, the American Fork Police Department might also just be incompetent: they accidentally uploaded all the unredacted bodycam footage, which is now available on the Internet Archive.

Schneider initially claimed a hacker obtained the videos, which raised some questions about provenance. Once the department itself admitted the release was accidental, that question went away — and what’s in the footage is pretty hard to explain away. The police were way too credulous with Johnson. The “refusing to accept service” situation alone is maddening: Johnson claims the lawsuits are fake, the officer calls the court and confirms they’re real, and then… still lets Johnson refuse service. Beyond that, there are the extended traffic stops on no real probable cause, and the arrests on a search warrant instead of an arrest warrant — and they didn’t even find what they were looking for. Legal Eagle walks through all of it, and it’s a long list of failures.

Schneider is a more complicated case. He’s clearly one of the good guys here, and the attention he generated did move the needle when nothing else was. But some of his own claims haven’t held up. He never independently verified the value of the collection — and in the Coffeezilla video, he appears genuinely surprised it’s nowhere near $200k, which is a bad look for someone who made that figure central to his coverage. The small claims court situation is worse: Schneider said Johnson and Best had defaulted on those cases, but they were basically all dismissed for being filed against the wrong defendants, or never properly served. In a followup video, Reckless Ben admits he thought he’d won by default simply because he and his friends filed for default. Which goes back to the original point: talk to a lawyer, even just for an hour.

The Mexico situation is its own category of self-inflicted damage. In multiple videos he’s mentioned that after facing criminal charges he had fled to Mexico and joked about how Utah law enforcement can’t reach him there. Whether or not he actually left the country, publicly bragging about being a flight risk while facing criminal charges is exactly the kind of thing that hands prosecutors an easy argument. He has real defenses available to him. This doesn’t help.

And then there’s Law & Gorman, who aren’t villains, but they aren’t blameless either. It appears Law owes Mansell for a fair number of sets her store sold without paying him out — and the record-keeping problems aren’t fully explained by sloppy bookkeeping. The layaway-versus-sold discrepancy in the spreadsheet is a credibility problem, not just an accounting one. To her credit, Law has said she’ll make it right if shown the evidence. But the Gormans were also quick to frame this entire situation as purely a Bricks & Minifigs corporate problem, and that framing looks increasingly incomplete.

Every side of this story is a disaster. We’ve got a corporation willing to say anything to save face, a police department that accidentally leaked its own bad behavior, franchise owners who likely shortchanged their client, and a YouTuber whose good intentions were undercut by bad execution. About the only thing missing is anyone who actually handled this well.

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Comments on “And Now Basically Everyone In This LEGO Dispute Looks Sketchy”

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71 Comments
This comment has been deemed insightful by the community.
Anonymous Coward says:

Legos?

“… and probably a few people just resented spending that much time reading about legos.”

No, actually, what really tans our hide is using the word “legos”. LEGO is a plural noun – you’d bug us pedants (and LEGO fans) as much as if you said “sheeps” or “Attornies Generals”.

YW.

Anonymous Coward says:

Re: Re: Re:2

I’ve always said pants, in England, and underpants for underwear.
I’m guessing that at one point the BBC banned saying underwear, and so ‘pause’ pants was said, and eventually just became pants. Now the “youth” say pants meaning underpants. (Gen X and older, bunch of troublesome youths in my opinion, need taking a switch to, the lot of them).
Was it because of someone called Mary Whitehouse?

Anonymous Coward says:

Re: Re: Lego!

You may have a point there about it being an identifier. There are other manufacturers of interlocking plastic bricks out there.

“if not millions, of people who refer to Legos as Legos.” Talk about a circular argument.

Ah well, one cannot reason anyone out of a position they have not reasoned themselves into.

OC AC

Stephen T. Stone (profile) says:

Re: Re: Re:

You may have a point there about it being an identifier. There are other manufacturers of interlocking plastic bricks out there.

And I’m sure there are people who refer to such bricks that aren’t LEGO bricks as “Legos”. What are you gonna do, sue them into oblivion? I guess Nintendo will have to do the same thing to all the parents who referred to gaming consoles as “Nintendos” instead of actual full brand name. Maybe whatever company produces brand-name Band-Aids bandages should start suing people who refer to all adhesive bandages as Band-Aids.

Do you really not see how weird it is to get hung up on how people refer to Legos even though you know exactly what they’re talking about?

Stephen T. Stone (profile) says:

Re: Re:

As someone who hates the “should of” mistake and its “would of” and “could of” siblings: I know what people are saying when they use that construction, so I don’t care enough to correct someone using it on social media or whatever. If we were talking about writing a book/story or something professional and I was an editor? Yes, I would care enough to correct the writer. But casual bullshitting on Facebook? Who gives that much of a shit, dude.

Riane Raine says:

Yup.

I’m from the PNW and a bunch of stuff immediately seemed odd to me about the reporting on this and the ways people were behaving. The biggest thing to me that I haven’t seen anywhere outside the first techdirt article was that Law and Gorman were planning on leaving the country after the November 2024 election.

Everything after that point made a lot more sense to me, and a whole lot of the details and claims from various parties have just confirmed in my mind that all of this has been weird and disingenuous I have thoughts and opinions about even the Mancells at this point but I’m waiting to see what comes out going forward because all of this is just stupid and could have resolved much more easily if they hadn’t gotten an insane and unhinged YouTuber involved.

Tony says:

Re: Mansell family are litigators

Especially taking into account that Mansell’s spouse and siblings are all attorneys. Why did they allow him down this avenue? Because they thought BAM would fold under social media pressure to “pay the $200k to make it all go away.” Classic extortion language.

What tripped my “disingenuous radar” was the fact that Mansell was attempting to lay claim to be paid out by BAM for his entire collection with an inflated valuation, while not acknowledging the payments he had already received from the Gormans, and then the icing on the cake being that Mansell recently sold $12,000 of his collection to MandRProductons. How did he sell that $12k if BAM held his entire collection? What else is he concealing?

Bob says:

Re: Re:

Yeah and the fact that Chrystal was supposed to have bought insurance on the collection means this entire thing would have been an insurance claim and never seen the public light. If she didn’t buy insurance then it’s even more of a breach of contract on her end and Bryan really really should have gone after her.

Not sure if you saw it, but in the original police report Bryan called them on January 9th, 2025 and stated he had over 230 minifigurines, 12 – 13 small sets (size not value) , and at least 1 and maybe more of the “Cloud City” sets. The language is vague and it doesn’t mention how many of the Cloud City sets were returned to him.

Anonymous Coward says:

I mean. Why are you both siding this?

On one hand you have people who didn’t do the best.

On the other you have cops that comments call out for having time for this while they ignore women getting stalked until they get killed. Then you have a whole shady corporation that could have solved all this by not being lying ass hats and instead made themselves at best like they were trying to cover up and hide crimes.

Some people made mistakes, others lied, abused their government power, and likely committed what would be felonies if it wasn’t a business.

This comment has been flagged by the community. Click here to show it.

Demoy says:

The Lawaway thing isn't Sketchy

Since the Coffee video launched some people dug up an old police report about the original dispute where Brandon told a police officer that most of the things in the store left behind were marked for consignment, but coffee’s video they claim it was only 2 to 3 things so they clearly stole the consigned good. Luckily the police included this seemingly minor detail at the time in his police report. Also a scalpers speculate the reason there was so much layaway including layingaway the same items multiple times was that Crystal only required a $10 deposit and would hold items upto one month then issue refund so scalpers were putting the most desirable items on consignment then placing third party listing online intending to only purchase the items if they find a buyer who would pay more (so drop shipping). Crystal too naive in business so she didn’t realized she was being taken advantage of. She seems like such a nice person I hope she never finds out what happened

tanj says:

The consignment agreement was set to expire shortly.

If BAM corporate hadn’t suddenly stolen the franchise from Chrystal Law the day before the monthly payment was due she would have had a better chance to clean up the books. I think it’s a fair inference that she would have gone over the books thoroughly at the end of the consignment contract to resolve any errors had BAM corporate not forcefully taken the store.

Any accounting errors by Chrystal Law were exacerbated by BAM corporate’s actions.

Anonymous Coward says:

Even if the former owners book keeping was wrong, surely from the pov of the legal owner of the legos, that is the responsibility of the company, not the individual owner.

If an item is sold by the gormans as owners of the shop, and mancells hadn’t been paid, then that liability still falls on the company (albeit slightly complicated a bit as he would be a creditor not an owner of product) And if there is an issue with the gormans performance as owners that is between BAM and the gormans.

Ultimately, to me. Only BAM (whether Franchise or corporate) owes Mancell money or product, his share of all sales before he formally requested their return, and 100% of all product remaining after this date – and it’s up to BAM to prove a sale happened before that date.

BAM can then argue with the gormans of who is at fault but thats not Mancells problem

I am not a lawyer though. But I think this is the thing that’s grabbed people with this. It’s such an obvious line of responsibility but a corporation thinks they can just bully their way out of having anything to do with it.

Quincy says:

Yeah I knew there was more to the story than what most people were saying. BAM corporate still looks bad but I’m not surprised considering how they have acted to this point. And criticism of Ben was slowly piling up and it’s clear he’s a good guy but very obsessed with creating captivating content over finding the truth.

And Law is the one I always had reservations about. she’s active in Reddit and watching the videos and looking through her explanations on Reddit showed to me they were gaps between what happened. Doing only a bit of research to it already indicated that Law isn’t exactly the best businesswoman and her record keeping and management of her store raised questions. Glad Coffeezilla confirmed there was more to her claims than previous thought.

Also the layaways are sketchy. Coffeezilla and Law herself confirmed it’s rare for BAM stores. If BAM corporate are right that consignment products aren’t allowed (but services are), then putting products on layaway has to be prohibited too or at least discouraged, so wish Coffee expanded on that. And that’s where the record keeping becomes a big issue. Plus the fact Law has some LEGO sets in her house doesn’t instill confidence in her abilities but she returned them to Mansell at least. Obviously I don’t think Law is malicious, just sloppy but overall I think BAM and the American Fork Police look the worst here.

Sean (user link) says:

way to play both sides - ugh

To say that a youtuber in his 20s made some missteps is parallel to corruption in the local PD, the city council, the church of morman, and a major corporation – it’s the definition of yellow journalism. You’re telling your readers to “stay tuned to see who’s in the wrong”. It wrong and a crime to the fourth estate.

It’s embarrassing. Reminds me of Jim Downey in Billy Madison.

What you’ve just posted is one of the most insanely idiotic things I have ever heard. Everyone who reads your reporting is now dumber for having read it. No Points. May God have Mercy on your Soul.

Also – why is the text so small? Isss so smol.

imho (profile) says:

best series on 😉tv

Total aside —
I call ’em legos & so do most people I hear talking about ’em. When I hear “Lego…”, I think “…my Eggo!”

And it’s true everybody makes mistakes. But a conglomerate is suing individuals for monetary damages to their business reputation because average people with no dog in the fight have come to view them as “robber barons”.
Except from an outsider’s perspective, that reputation wasn’t damaged by justice system amateurs on a media production filming themselves standing up for a little guy seemingly denied a fair shake. It was damaged by buffoonery pulled in the name of the corporation. The real damage is to the collecting community’s trust, and that damage wasn’t caused by social media exposure. It was caused by the behavior of a legal franchisee of the LEGO System who doesn’t fit the brand because their business practices violate the LEGO Group mission statement. To protect profit from a hostile takeover today, Bricks & Minifigs chose to stifle the LEGO builders of tomorrow.

They did that to themselves.

Anonymous Coward says:

Come on

Chrystal lost access to the bulk of her her records the day she was kicked out. In that moment she voiced (on camera) her concern about Bryan getting his money if she didn’t have access to her records.

In the Coffeezilla sketch instead of DARVO she chose to say she’d right any wrongs that were her fault. She was forthright and honest. You calling that sketchy shows why DARVO is the way to go.

To call one victim sketchy because the way they were victimized prevented them from preventing part of the perpetrators’ crime is fully disingenuous.

You’re allowing the crooks to muddy the waters. I honestly expect better from you, Mike.

This comment has been flagged by the community. Click here to show it.

no says:

this ignorant loser cant see the writing on the wall for what is a massive violation of rights and an immediately slam dunk case for any of the thousands of lawyers begging for the chance at a case like this.
not only are you stupid you lack basic critical thinking skills to understand what’s a joke and whats an actual crime.
no you stupid fucking loser he did not leave the usa that would be a crime. your article is nothing more than a low iq recycling of someone else’s dictation of the events. God people like you are truly the bottom of the barrel, you are why we need caution hot coffee is hot on every cup of coffee.

James Burkhardt says:

For what its worth, a month ago I was watching video that made clear it was an amount in the high 80K that was ‘unsold’. One of reckless ben’s stunts was to split the unsold inventory 10 ways to get into small claims court, and that would not have worked with a 200K valuation. I am unsure how much of the framing coffeezilla uses that the claim was of 200K being stolen was from the collection owners & the original store owners (value from actual claims of theft), how much was BAM framing the claims in a misleading light to make their resistance more clear, and how much was the media/social media telephone sandblasting details off a case for brevity or drama. Where that shift happens really impacts how shady people look. I’m really intersted how the theft was described to coffeezilla, because it being 200k Legos was not the impression I got.

Given the amount I heard originally is in line with Coffeezilla’s comparison of the spreadsheet, I think this further supports the idea that the store owners, while having bad bookkeeping and questionable business decisions, were being above board. I’ve watched too many local businesses take on value-add services to compete and not consider the time and paperwork and drown despite having a successful model.

tanj says:

Ben's Playing Y'all

On 12/27/2025 a Benjamin Schneider was admitted to the CA state bar.
He is a lawyer and knows exactly what he’s doing.
I suspect he knew criminal charges were being filed in the case before going to Utah.
There’s been lots of criticism of how he keeps talking to police without a lawyer, but what he’s doing is getting the police to talk.
He really is the UNO reverse master.
I expect part 3 to be released on the 30th. He could probably release it sooner if he wanted to, but the delay will just make the release a bigger event.

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