Lawsuit Challenges Microsoft, Symantec Licensing

from the this-doesn't-work dept

A woman in California is suing a number of large software companies and retailers for not letting people read the license agreements before opening the packaging. The problem is that most of these software products have incredibly onerous license terms that no one reads. However, if you do read them, and disagree with them, you’re allowed (in theory) to return the item. However, the woman found that places like CompUSA and BestBuy wouldn’t take the software back because it was already opened – creating something of a Catch-22. You can’t read the licenses unless the packaging is purchased and opened, but if the packaging is opened, you’ve already accepted the terms of the license. They’re trying to make this a class action lawsuit.

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