Comcast Lets AT&T Customers Hang Onto Email Addresses

from the Comcast-hears-the-outcry dept

Following the handful of stories last month pointing out that customers of AT&T Broadband would have to switch their email addresses (just a year after most of them had to switch from an @home.com or a @mediaone.net email address) apparently created a big enough public outcry that Comcast realized they needed to do something. They went back to AT&T and worked out a deal to let customers keep their attbi.com addresses through the end of 2004. They admit that the outcry made them look for alternatives, as they realized it would be bad to start off on the wrong foot with so many new customers.


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Comments on “Comcast Lets AT&T Customers Hang Onto Email Addresses”

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Bryan Price says:

There is a God!

When I first got my broadband, I wasn’t given a choice, we got mediaone.net e-mail addresses. Of which we were able to use them for all of two months before the switch over to attbi.com, which really, really got me po’ed. I raised hell back then, because of the announcement of Comcast picking up AT&T Broadband, especially how the @home people were being forced with little time to change their e-mail.

I’ve had the interesting experience of having my personal web pages from my dial-up ISP get changed, which was a pain after I managed to get hooked up on a web-ring, and was getting nice traffic from the search engines. But my e-mail didn’t/hasn’t changed. (I had infinet.com, which was different from infi.net, but the ISP, after being bought by somebody else, let infi.net have infinet.com. infi.net was only interested in the web space, not the e-mail space)

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