Three Checkboxes To Get People To Pay For Content?
from the pick-two-of-three dept
Jon sends in one of the more amusing opinion pieces written about conditions needed to get people to actually pay for content, written in the Guardian by Paul Carr. You have to get past the drunken bar fight part (which is what makes the article amusing) to the theory, which is that to get people to pay for content, it needs to hit at least two of the following three conditions:
- An experience that can’t be replaced anywhere else for free.
- Making the purchase incredibly easy (key point: the real “cost” is price + hassle, so lowering the hassle factor is like dropping the cost)
- At the end, the buyer actually “owns” the purchase, rather than just “accessing” content.
It’s definitely an interesting theory — built mainly off of looking at the success of Tapulous and its iPhone apps. However, I’m not convinced that these three conditions actually will work in the long run. I think they can absolutely work in the short-run, however. The first point, for example, only works so long as the content can’t be replicated by others. That’s not really true of something like a video game. Either someone can figure out a way to copy it, or even taking unauthorized copying out of the equation, someone else can come up with a similar game and offer it for less (or even free, using a different business model).
The second point definitely does make sense. People absolutely are willing to pay for convenience… but, again, that second point goes away if the first point isn’t there. That is, no matter how hassle free the buying process might be, if the experience can be substituted by a free option, then the ease of the buying process probably doesn’t matter too much.
The third point is also somewhat in dispute. I do agree that if people are paying for “content,” it’s important that they get some sort of ownership and control over it, but I actually think that there’s something to paying for access, depending on what that access is. Access to content? Eh. Access to people, however… is quite different.
So, while I’m not convinced that these three checkboxes work, it still makes for an amusing and worthwhile read if you’re trying to understand these sorts of business models.
Filed Under: content, paying for content