by Mike Masnick
Mon, Apr 14th 2008 10:35pm
Last month we pointed out that the cable companies had filed a complaint with the FCC accusing Verizon of some shady practices in trying to get customers to stay, even after they'd already agreed to switch to cable. Since most customers want to keep their home phone number, the cable companies needed to contact Verizon to make the switch. At that point, Verizon would immediately contact those customers to prevent them from switching. As the cable companies pointed out, this gave the telcos an unfair advantage. They were using information they learned from elsewhere (the group in charge of managing number portability) to steal customers back from the cable companies. Of course, given how today's FCC tends to think that telcos are always right and cable co's are always wrong, it will surprise probably none of you, that the FCC has no problem with Verizon's practices. Perhaps the cable companies should have waited until a new FCC commish was sworn in before making this complaint.
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