Citibank Lets Data Leak Speculation Run Wild

from the move-along,-nothing-to-see-here dept

If there's anything worse than the stupidity that leads to many data leaks, it's the idiocy of responses to them. Companies play down their severity and aren't forthcoming at all with details, and consumers are left with basically no recourse at all. That's assuming, of course, that the company that lost your data even notifies you, since a judge helpfully told Visa and Mastercard they didn't need to bother, since there was no "immediate threat of irreparable harm". Citibank's taking this to an extreme, as blogs spread the word of some strange security-related goings-on at the bank. It's pretty unclear exactly what's happening -- and that's the problem. There are some accounts that only people that try to use their Citibank ATM cards in the UK, Canada or Russia run into problems, while others are raising the possibility of a class break -- a massive breach of a bank's network. What little information is known has been gleaned by the folks at The Consumerist from customer-service reps (who say the bank's known about the problem for a month), as Citibank's kept quiet and its public-affairs folks aren't answering their phones or returning calls. So what's really happening? Who knows, but the way Citibank's dealing with it -- and the way their CSRs are handling customers with problems is pretty inept. So there's plenty of information roaming around, much of it possibly false, all of it pretty damaging to Citibank's image. While it obviously doesn't want to acknowledge a security problem, the usual MO of keeping quiet is, in this case, doing it far more damage than revealing what's actually going on, and what the company is doing about it.
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  • identicon
    chris, 6 Mar 2006 @ 12:03pm

    i have a citibank credit card

    got a call about a month ago saying they needed to cancel my card. they said there was a breach affecting a wide range of card numbers. I asked who the vendor/processor was related to it and they wouldn't tell me because it "might hurt their business". I told them they had to tell me if it affected people in CA but they said it didn't. I had to get a new card which was a major pain.

    reply to this | link to this | view in chronology ]

    • identicon
      DAMARI, 20 May 2006 @ 6:29am

      Re: i have a citibank credit card

      WHY DOES CITIBANK IN CARMEL LIE TO CLIENTS ABOUT WHY I AM NOT THERE
      Why hasn’t Citibank responded to the Dept. of Thrift Supervision and what else will they lie about to the Dept. of Fair Employment & Housing ?
      Citibank Ethics?! Please post & forward my story I need your help, please help us get this story out, please forward to everyone you know. Why do the employees at branch 915 in Carmel, Ca., tell their clients that I left the bank to go work for my husband, instead of telling them the truth which is that I was fired on 12/13/05 via UPS & their HR- Connect One system has me as an active employee out on disability and now I am an active employee on leave of absence with pay. So, am I fired or on leave of absence??? If I am on leave of absence then why don’t they say that instead of lying to the clients and telling them that I left to work for my husband. I don’t work for my husband, I am not allow to work , I am ill thanks to Jeff Ursino and Citibank treatment. Why won’t they tell the truth to the clients and what else are they lying about? Are they ashamed of what they have done? Perhaps I should take out an AD in the local paper and tell the community the truth myself? Why do these employees tell clients that they aren’t allow to talk about why I am not at the bank, but yet when they do talk about it they lie!!
      The letter I’ve include with this email is from a concern client of Citibank
      My question is will the teller be fired and if not why not? This teller left out about $10,000.00 in the unlocked front drawer 2 different times with in a two week period and had two shortages in one year, one for $100.00 and the other for $450.00.
      Where the cash drawer is concern two employees signed the vault book stating they witness her put the cash away, obviously not true.
      One of these two employees had the bank pay for her daughters overdrafts and the manage was aware, against company policy.
      This teller entered false referrals into the systems to make the banks numbers look better and this was done under the supervision and direction of the supervisor, when I brought this up to the manager none of the three tellers which input false referrals were written up, falsifying bank documents and no write up but I get written up for missing a Saturday, why? Unfair and unequal treatment by the manager. Where are the ethics?
      As I’ve stated, the unethical employees still have jobs and I get fired after the manager receives my email on 12/13/05 at about 1:45 p.m., and he acknowledges receiving it, it clearing answers his question/comment that he was calling to see if I was coming. The email states that my doctor had called in and spoke to Kathleen: as well as faxing in my doctors note which the manager returned to me with my termination letter received two days after I had been fried with no check, with no break down explanation, no vacation pay, misleading information and so on, note clearly stating my disability time off. Did he read the doctors note? Did he let upper management know that my doctor had call and faxed information?
      The manager called I returned his call but he was with a client.
      I requested to communicate via email and I emailed him, Kathleen and Human Resource, so why was I fired sometime after he received my email and the end of the day if he was just calling to see if I was coming in and if not to contact HR? Unfair and unequal treatment.
      It makes no sense. Why weren’t the labor codes followed? Did he get HR permission to fire me?
      Why then wasn’t my check included with my letter of termination? Aren’t I to be fired at the location which I work? Were my rights violated when he had Kevin send me my termination letter, did he know I was getting fired prior to me receiving my letter?
      March 25, 2006 Dear Ms. Deloney,
      I would like to take a moment and thank you for responding to my comments regarding Damari and the manager. I am sure that you are a very busy and important person and I appreciate your time. Damari is truly missed at the bank, since her unfair termination by the manger, the atmosphere at the bank is boring to say the least. Damari added life and laughter and she enjoyed serving the customers. I feel deeply, that the manager made a huge mistake in dismissing her while she was ill. What kind of a manager would dismiss an employee while they are ill?
      As I say this, I now have further concerns about another teller name Andrea. I was in the bank and was told that she has injured her knee and will be out of work for about six weeks. I’m sure that Andrea has a doctors note as Damari did, I hope that the manager doesn’t make the same mistake and decides to terminate her and mail her a letter before she returns as he did Damari when he terminated her instead of waiting for her to get well and return to work. Although I would understand if he were let her go as she spends most of her time at work doing her homework , reading and she isn’t available everyday. Andrea will move on, on her own to become a teacher, this is what she goes to school for two days a week. By her going to school, I feel this puts a strain on the staff. I understand that the rest of the tellers along with Kathleen are now having to work six days a week and Kathleen is running a window: she doesn’t have the charm or customer service skills which Damari offered the bank.
      We go into the bank often and we rarely see that manager. I feel that it would be in the best interest of the bank to find a permanent manager as soon as possible, one whom appreciates competent employees as Damari. Frankly, I don’t understand how a temporary manager was given the authority to dismiss an employee such as Damari with her wonderful skills , talents and dedication to her job. Therefore my concerns are now for Andrea whom doesn‘t compare with the kind of service Damari offered your customers. As I stated before, the other tellers spend too much time speaking to customers about personal things and shopping on the computer instead of banking conversations. I frequently witness them reading and eating while at their windows: this is very unprofessional.
      I feel it would be in the best interest to Citibank to launch a complete investigation on the manager, as you stated would be done and seriously consider removing him from Carmel. In my opinion since he arrived the atmosphere is tense and if I can sense it I am sure that other customers do. This manager has taken all the personal touch and charm out of the bank and I feel the employees fear for their jobs: no one should have to work under those conditions. Keeping this manager at this or any branch is sure to destroy you business. Again, thank you for your letter and taking the time to look into this situation.
      Sincerely, Clifford Bagwell
      In a letter dated 01/06/06,Citibank states, Pursuant to Section 1089 of the Ca. Unemployment insurance Code, regarding notification of changes in employment status, please be advised that your employment was terminated on 12/13/5 for failure to follow call in procedures
      RE Section1089 and other codes which Citibank may have violated
      Other codes they may have violated labor code section 208, 226, 226.3,201.25,2441, 2800,2802,2926,2927,6400,3602(6),3852,2922,civil code 47(c)
      I was fired on 12/13/05,it states that each employer shall notify the employee immediately, yet I didn't find out until 12/15 as I received my notice of termination via UPS on12/15
      When I was fired I was not supplied with "copies of printed statements or materials relating to claims for benefits by Citibank.
      Citibank claims that I didn't follow the call-in procedure yet my doctor called on 12/12 & faxed in a notice which stated that I would be out from the 12th-16th.
      Jeff claims that he called me to see if I was coming in on 12/13 at 10:25am,almost 2hrs after my shift started, he states that if I wasn't coming in that he wanted me to contact HR to inform them of my extended absence. How does one go from calling to see if I'm coming in & ask me to call HR to Jeff stating & deciding that I should be fired yet in my email to him at 1:45pm on 12/13 it states that the doctor had spoken to Kathleen & faxed in my doctors note which he returns to me w/letter of termination.
      How does he justify terminating me? I was out on work related stress and my blood pressure, my doctor called for me to keep my stress & blood pressure down, as far as not calling in I had my doctor call: the call was made for me to protect my health. Why wasn't it stated in my termination letter that I failed to follow the call in procedure. Why does Citibank state to the DFEH that I called in on 11/15 & said that I would be out the rest of the week yet I worked on the that day & the supervisor approved my timecard on 11/22. What else are they not being honest about?
      Why are the employees which falsify bank documents & break policy still have jobs?
      Reply to Damari Stratford 1291 Ord Grove Ave, Seaside 93955 831-583-9077
      CITIBANK IS NOT BEING HONEST WITH DFEH THIS IS A LETTER I SENT MY GOVERNOR
      Dear Governor, First Lady and Staff,
      I have been awake since 1:05 a.m. I was having a difficult time sleeping again due to my conversation with Ann Lueckeman from the DFEH. Ann and I spoke on 3/08/06, Citibank apparently faxed in their reply on 3/07/06. Ann read to me some of the statements that Citibank made on their reply Citibank states: that I called in on 11/15/05 and that I stated that I would be out the rest of the week, this is a lie!!! I happen to have my time card for the week ending 11/19/05 and it clearly shows that I worked the 15th, I was off the 16th and I worked the 17th and that I was out sick on the 18th and 19th and that the manager approved my time. Citibank states that I refused to work on Saturdays but they don't mention that I, unlike them, was willing to meet them half way. Citibank is not telling the truth. To further support that I was at work on the 15th and 17th I have my journal notes with specific times of things that occurred on those two days. How does an honest and ethical person fight against unethical people who lie? How can I protect myself if I can't afford an attorney and I can't find one to work on a contingency basis? The other night, on TV, my husband and I heard that the government spends 4 million to train wasp and I can't get help from The White House or our Senators or Congress, to defend myself against a corporation which is taking advantage and lying about this situation? The only one that has offered to help is the Governors office and although I appreciate the letter and the call from the Governors office this does not get me an attorney. I have diligently search for assistance to no avail. I am now begging for help, I can't continue to loose sleep and live on anxiety medication; this situation is wearing on me. Again, please, is there anything more that you or our government can do to help my family and I, for this wrongful termination? Why is Citibank lying? I feel like I am going to have another panic attack and I had to resign to taking medication to calm down. This is totally and completely unfair, unjust, wrong and no one should have to go through what Citibank has put my family and I through. I only wonder how many other wrongful termination's Citibank has gotten away with because people are afraid to go up against them or just don't have the money to fight and protect them selves? My husband and daughter are worried about me and so am I.
      PLEASE HELP US. I don’t know what else to do and I don’t want to give up. Sincerely. Damari
      AS OF 4/21/06 SENT TO THE GOVERNOR
      I SPOKE WITH THE EMPLOYEE RELATIONS DIRECTOR OF CITIGROUP TODAY, IT WAS ADMITTED THAT THERE WAS SOME WRONG INFORMATION GIVEN TO THE DFEH REGARDING THE 17th OF NOVEMBER, 2005. CITIBANK WILL BE SENDING IN A "NEW' RESPONSE DUE TO NOT DOING THE INVESTIGATION THOROUGHLY THE FIRST TIME. SO WHAT ELSE ARE THEY NOT DOING THOROUGHLY OR ETHICALLY? DAMARI
      I HAVEN'T HEARD FROM YOUR OFFICE AS I WAS TOLD I WOULD BE CONTACTED PLEASE FOLLOW UP WITH ME, THANK YOU
      A BETTER EXPLANATION Mother fired by Citibank for no good reason
      I am searching for an Employment Attorney willing to work on a contingency basis. I was fired while I was out sick, the managers states in a note added to my personnel file that he had called me to see if I would be coming into work on Dec. 13th but yet with my letter of termination he returned to me the faxed in doctors note, faxed in at 3:44p.m. on 12/12/05 by my doctor, which clearly stated that I would be out from 12/12-12/16/05. He sent me my letter of termination thru UPS, which arrive on 12/15/05. The manager knew that I was out on work related stress and I had a workers comp case pending. The manager states that I was fired for not complying with my warning and I asked how I could comply if I wasn't there to comply so then I get a letter from HR stating that I was fired for failure to follow the call in process but my doctor had called in for me on the 12th due to my stress level and blood pressure. The doctor had spoken to the supervisor on the 12th so they were aware that I wouldn't be in on the 13th and my doctor has the notes on my file that she had made a call in for me. Citibank did not follow their own procedures when they fired me. The EEOC has given me the right to sue and the letter arrived on 2/17/06 so my 90 days have started. The DFEH has also launched their own investigation which Citibank received notice on 1/23/06 and should be responding to the notice any day now, (as of 3/8/06they haven’t responded). I had an outstanding performance history with the bank; I had worked there for 4 years 2 months 6 days. I was the head teller one of the notary and the only Spanish-speaking teller. I have at least 40 letters of support from Citibank clients and I can prove that the manager was not equal with all the employees and although he was aware of the teller cooking the books under the direction of the supervisor none of them were put on corrective action yet I was written up for missing my first Saturday and then again when I missed my 2nd Saturday although I had a doctors note to be out of work due to my blood pressure and stress brought on by the manage and the unfairness in treatment. I had been threaten with job abandonment but at that time I hadn't missed any work long enough to be accused for this. Citibank violated code 132A of the worker comp law and I do have an attorney for that but they are unable to deal with all the other issues. I have a strong feeling that the manager never told HR that my doctor had called in for me nor did he share my doctors note with them, he is to get approval from HR before firing me yet fired me by 4:30 pm or so, I had also emailed him that day at 1:45 pm and explained that my doctor had spoken to the supervisor and faxed in a note, again he was aware that I wouldn’t be in. The manager had called my cell phone and left a message at about 10:25 am, he states that he called because I hadn’t called in a half an hour prior to my shift, which started at 8:30 a.m., why did it take him 2 hrs before calling me? And I would bet that the supervisor had made arrangements to have a teller there to cover my shift since my doctor called her. Please help my family and I. Sincerely, Damari
      Home 831-583-9077 all calls to this number are screen please leave a message, Cell phone 831-236-0112 Again please help us
      Sheri, (4/22/06)
      The reason the conversation came to an abrupt ending is due to my frustration with this issue, yes I was upset and angry and my stomach was turning and my chest tightening, I had it get off the phone and calm down and I took some Xanax to calm the anxiety attack which I felt coming on.
      As I explained on the phone, I have lost 25 pounds since Jeff Ursino first threaten me with job abandonment, I don't sleep well, I grind my teeth , I have gone to the emergency room for chest pains and a heart doctor and so much more. I have nightmares. From my house I see Highway 1, a constant reminded of the unjust done to me.
      I have seen about 10 different doctors and I have been given about ten different medications, I have been seeing a therapist every Friday since Nov. 2005 and I have only missed 2 appointments with him.
      My job was very important to my family and I, I have cashed in my IRA and 401k, my pension is on the way, I have sold some stocks at a lost to insure I have funds and all this because I was fired and I don't know how long I will be ill and I have bills. I have spent hours doing paper work for things such as unemployment, disability, activating credit protection dealing with connect one, Met Life. health insurance and more. I don't know how my benefits are being paid, I am not being directly billed and no one sends me the information I requested. I have lost my employee rate on my credit card and I still have to make payments to one of them.
      Can you imagine arriving home and seeing a UPS envelope addressed to me from Kevin Squires only to open it and find a letter from Jeff terminating me. Every time I see a UPS truck I feel I will be getting more bad news from Citibank. I did call him, he was with a client, I called his cell phone, he didn't answer, I emailed him, he received it and didn't respond but instead fired me, he lies, he returns my doctors note which stated the time I would be off, they lie to the DFEH, why wasn't the research done thoroughly in the first place, why were both of my write ups sloppy with incorrect dates and information? I wasn't fired for my performance, Jeff just wanted to hurt me more and this was his way.
      I was told that the center didn't have enough employees for some one to have Saturdays off but even though the center is short staff he fires me and allows Andrea to be out every Tuesday and Thursday but yet we were short staffed. I can't believe that all of this has happened to me for being ill and yet other employees did things that were more of a risk to the center than being out ill.
      I am sorry for raising my voice at you, I hope you understand it isn't directed at you, it is about the situation which Jeff created. I can't deal with more paper work and I don't trust anything Jeff or Kathleen say, they are unethical and will say anything to make themselves look good. At this point I will not be reading the attached Arbitration policy which you attached to this email, I can't deal with more paper work, I will research other avenues and continue to tell my story since I can't sleep.
      Met Life denied my long term disability but yet didn't talk to any of my doctors and I need to deal with that and other issues. Thank you for you time, Sincerely, Damari
      SENT TO SHERI PAULO 5/01/06 Hello Sheri,
      I received your phone call and all I want to know is what is it that we need to speak about?
      I don't understand what we have to say to each other. I feel that you and Citigroup will stand behind Jeff Ursino no matter what really happened. Jeff states that he called to see if I was coming in 2 hours after my shift was to begin and if not to call HR. I did call him and emailed him but he ignored that and fired me. He returned my note which stated that I would be out and yet called to see if I was coming in, did he not read the note he returned with my letter of termination and did not Kathleen let him know that my doctor called in at least I did something about it and my doctor and I were just protecting my health. Why did they lie? You said that they got bad information and now will submit a new response to the DFEH why not check your facts first before submitting information to the DFEH? why, because Jeff Ursino couldn't tell the truth.
      Hope to hear form you soon. Sincerely, Damari God bless us all
      AS OF 5/3/06 ==CONNECT ONE OF CITIBANK STATES THE I AM ON LEAVE OF ABSENCES WITH PAY AND THAT I HAVE 163 HRS OF VACATION TIME 80HRS OF HOLIDAY PAY AND 96HRS OF SICK TIME YET I HAVE LETTERS WHICH STATES I WAS FIRED ON 12/13/05
      05/06/06 ==IS THIS APPROPRIATE? SEARCHING FOR A CHAIR ON CITIGROUP TIME, I BET HE DOESN’T GET FIRED!AND ALL THE OTHER ONES DOING PERSONAL SEARCHES ON CITIGROUP TIME, I BET THEY DIDN’T GET WRITTEN UP OR HARRASSED AS I DID FOR BEING ILL AND WANTING TO PUT MY DAUGHTER FIRST!!!
      ronald.a.walter@citigroup.com I am interested in buying a good condition mid-nineteenth century Shaker rocking chair. Ron Walter office - 212-559-4393 home - 212-752-8453 fax- 212-793-3402
      On 8/27/2003, X Sananda Maitreya FAN wrote:
      I want the old....not the new. The hard vibrator with batteries. Not the soft, supple dildo. What the hell did you smoke, drink, eat or whatever to make your career drop like cow excrament. Your ego get to be so big that it couldn't fit on stage with your band? Yeah you're music is (slash that) WAS cool but you should've kept your mouth shut on your opinion of being a God. We're all Gods....and you're no more special than anyone else. I don't know a soul in the US under 25 that even knows who you are. What the hell happened to you? The name change and all that crap.... I was your biggest fan. Now I think you're an egotistical idiot shannah.l.olsen@citigroup.com
      Zachary Green :: zachary.green@citigroup.com :: 12/5/2005, 6:51 PM
      I somehow found my way onto this website, I don't remember how, but I have been really impressed with how well you guys are doing. I used to work in television sports in San Francisco, and I wish I had this sort of early training when I was younger. Great luck and keep up the strong work.
      I am looking for a friend Robert Norton-Edwards who went to the University of Cape Town with me and who was a DJ at the varsity radio. He emigrated to the UK, got married to Vanessa Edwards and worked at Volt Delta Europe. I lost touch with him about 7 years ago and want to re-establish contact so if anyone has an email address or work details or telephone number I would be very grateful! My email address is paula.vantonder@citigroup.com
      Dragon Boat Rowing Our dragon boat rowing team practises on Sundays 4-6pm at Kallang Sea Sports Club. All ICAAS members are welcome. Please contact our co-captains Matthew Lim (matthew.lim@citigroup.com) or Chan Tze Hoe (tzehoe_chan@hotmail.com).
      Oxbridge Challenge Cup, 26-27 March 2005; SAVA SPRINTS International, 9 Oct 2005
      We purchased several limited editions at PWG auctions in the late 1970-s - early 1980's (in Cleveland, OH & Philadelphia, PA). Is it possible that you have records of these purchases and, if so, might we have the ability to get duplicate certificates of authenticity?
      Lou Buccino Tampa, FL - Tuesday, September 30, 2003 at 12:43:47 (CDT) Name - Rich Warner Email - richard.warner@citigroup.com
      Date -- Thursday, 16 June 2005, at 8:25 a.m. From - Brooklyn Will never forget Echo 1973. The experiences and memories came right back to life when I found the site while looking for a counselor position for my daughter. I remember a bat that was trapped in our bunk and Chuck would laugh that we had bats in the belfry. Bonnie Newman, Susie Trachtenberg, Bambi and Diane Wilk- Where are you guys? I had a Dodge Charger that summer that we rode over to Monticello Raceway for the summer concerts (Jay and the Americans, Four Seasons) I found a softball at home that was signed by all the counselors in August, 1973 on the last day of camp! Here are some of the names of my old friends from that wonderful summer: Chris Mitterdorfer, Tim Marx, Mike Bleiberg, Jeff Luxenberg, Paul Achitoff, Mike Tex Stevens, Nathan Hale, Rochelle Morra,, Julie K, Wayne Weinryb, Mike Alaloff, Jon Hauser, Tom Leopold, Susie Trachtenberg, Diane Wilk, Bonnie Newman, Bambi - BJ, Mike Salemi, Richie Eder, and Mark Paschter. If any of you guys are out there, drop me a line.
      Regarding your question about Kew Gardens: I have a 1 bedroom in Hampton Court (Metropolitan & Park Lane S) for $179,900 (negotiable) in Kew Gardens. See my add below. Contact me at Cindy.Hecht@citigroup.com if interested in seeing it! Thanks
      Jeff Hack W’87 and his wife, Amanda, recently welcomed their first child, Andrew Lee, on Jan. 8. Jeff was recently named chief financial officer of Citigroup’s Smith Barney unit, while continuing as chief operating officer of Smith Barney’s global private-client division.
      Posted 4-15-05Steve Bowers, 1977 - 1978steven.p.bowers@citigroup.com
      I was stationed aboard the USS Truxtun CGN-35 from 1977 to 1978. We went to Subic Bay twice that I remember. The last time was in July of 78. I rotated off the Truxtun while it was in Subic. I was a RM3.
      Date: 06-Nov-2002 REQUEST #1407Name: MichaelE-mail: michael.c.eterno@citigroup.com
      Subject: Anthony Badalamenti Comments: Hi, My cousin's father was a medic in the army and that he landed in Sicily. That's all he knows about his father, as the father didn't talk about it much.
      The medic's name is Anthony Badalamenti. Do you have records of the medic in the 3rd infantry?
      I only found three infantries that landed on Sicily 3rd, 1st, and the 45th. The 45th said they have no record of Anthony Badalamenti. Thanks Michael
      May 09, 2002 BILL MCDONNELLWILLIAM.R.MCDONNELL@CITICORP.COM>
      I AM LOOKING FOR MARGARET LOWE SHE LIVED IN BAY SHORE,N.Y. GRADUATED 1964 I THINK SHE LIVES IN YAHPANK,NY
      Name: Allison St. Pierre Email:allison.k.stpierre@citigroup.com
      IP Address: 199.67.140.75 ()Location: Rocky Hill, CT USA
      Date: Friday, April 25, 2003 at 13:01:11Comments:
      Just finished Last Dance, Last Chance. You have to pity a man for his inability to see how stupid he really was, you have to pity a mother for not being able to say "I'm Sorry" to a woman who deserves to be apologized to, and you really must applaud a woman whos love of her children, strenght in her friendships, and commitment to health helped her overcome the greatest challenge she will ever have to face. I honor Debbie Pignataro. You go girl. To Ms. Rule: Excellent job on the writing. This is my first book that I have read of yours, and I'm hooked. Now I have to find volumes 1-7. Sign me...a new and forever fan. Allison St. Pierre
      You can reach Damari at dcsbears@aol.com
      Why was there "false/wrong information given? What does Citibank expect will happen when the doctors finally release me from disability? Does Citibank plan on giving me my job back? I was offered Cobra and then given my insurance back, why? Why did Citibank wait to the last day to respond to the DFEH and then fax in there reply with false information, they had 45 days or so to get their facts right so who gave them the false information and why? Why didn't they check their facts first?
      I was fired then the status was changed to active employee out on short term disability the on leave of absence? Why was my 401k sent to me? If I am an active employee why was the rate changed on my employee credit card? Why did HR tell connect One that they had made an error yet I have a letter of termination and one letter that was sent over night to make sure that I did not return to work on 2/01/06? Why did the bank not follow their own firing procedure? If I was fired why do I have all that vacation, sick leave and holiday time. Why was I sent a check for my vacation time and then they rolled over the time to the 2006 year? Why can't I get an answer to my question regarding who is paying for my medical, dental, vision? Why is Met Life now billing me for premiums for the Life insurance policy which I carry for my husband and also mine?
      I WAS AT COSTCO (5/17/06) WITH MY NEIGHBOR AND RAN INTO RICHARD WHITE HE MENTIONED THAT HE HAD GONE INTO THE BANK AND MISSED SEEING ME THERE, WHEN HE ASKED WHERE I WAS THEY TOLD HIM I HAD LEFT CITIBANK TO WORK WITH MY HUSBAND, YET AGAIN ANOTHER LIE FROM THE UNETHICAL EMPLOYEES AT CITIBANK , WHAT AND HOW DO YOU FIGHT AGAINST LIARS? I DO NOT WORK FOR MY HUSBAND, I WAS FIRED AND I AM OUT ON DISABILITY
      5/19/06 My daughter and I were at Ross to day and we ran into another Citibank clients, we said hello and he said that he had gone into pay his credit card bill and when he asked about me he was told that I had left to work for my husband, yet again another lie from Citibank in Carmel. I gave him my address and asked him to put this in writing and mail it to me, he said he would get the letter out to me on Saturday


      Extra! Extra!
      Read all about it!
      To set the record straight!
      Damari was fired by Citibank in Carmel!
      Damari did not leave the bank to go work for her husband. This is what Citibank clients have said that they have been told by the staff at the Carmel branch!
      What else will they lie about?
      Are they ashamed of what was done??
      You can reach Damari at dcsbears@aol.com

      reply to this | link to this | view in chronology ]

      • identicon
        Damari, 9 Dec 2006 @ 6:03am

        Re: Re: i have a citibank credit card

        Thank you for all the comments, good, bad and indifferent.For those of you whom I upset I am very sorry. It has now been about a year and things are moving along, yes I have had some, alot of therapy, this hit me hard but we are moving on. I have 2 attorneys dealing with this. I admitt that I had alot to learn and I have learned that we really don't matter to corporate America it really is just about profits. My fight is not just for me but for all those wrongfully treated by corporate America. I didn't realize that all caps was so offensive, sorry to that one. Life is all about learning and this was a very hard lesson for us. Again, sorry if I offended anyone I am getting better now. As far as the manager goes, he will just have to live with what he has done and I wish him and his family the best hoping that no one ever treats them as he did us. God Bless Us All

        reply to this | link to this | view in chronology ]

    • identicon
      DAMARI, 17 Oct 2006 @ 4:01am

      BEWARE OF CITIBANK ETHICS

      ON SATURDAY I RECEIVED A LETTER FROM CITIGROUP THANKING ME FOR MY FIVE YEARS OF SERVICE YET THEY JUST EXPLAINED TO THE DFEH WHY THEY FIRED ME
      PLEASE HELP US GET TO THE TRUTH
      GETTTING THIS LETTER WAS VERY DISTURBING SINCE I FEEL I WAS WRONGFULLY TERMINATED
      I HAD NO PLANS TO LEAVE CITIBANK IN CARMEL
      THE LETTER EVEN STATES TO ANOTHER 5 YEARS BUT THEY FIRED ME!!!!!

      Subject: IS IT LEGAL TO LIE TO THE DFEH & US DEPT OF LABOR? CITIGROUP DID & THEY LIE TO CLIENTS IN CARMEL PLEASE READ THIS LETTER SENT TO THE MONTEREY HERALD
      The Monterey County Herald
      Attn: Herald Executive Editor, Carolina Garcia
      8 Upper Ragsdale
      Monterey, CA 93940
      cgarcia@montereyherald.com
      (831) 646-4306

      Ms. Garcia,

      I have attempted through several sources to clarify my
      position regarding my unfair treatment by my previous
      employer, Citibank. I had no previous plans to leave
      my position as Head Teller at the Citibank branch in
      Carmel. After 4 years of employment with the company,
      the unfair and unequal treatment of employees led to
      medically supervised work-related stress. The manager
      of the branch then accused me of job abandonment which
      led to my termination via UPS delivery on December 15,
      2005, while I was at home on medical leave.

      Subsequent to my termination, I received numerous
      correspondences that referenced me as terminated, no
      longer with the company, and as a former employee. My
      401K and pension have both been forwarded to me.
      However, when interviewed by the Department of Fair
      Employment and Housing, Citibank representatives
      reported that I was terminated due to not personally
      reporting my absence, but rather having medical
      documentation reported by my physician. When
      interviewed by the U. S. Department Wage and Hours
      Division, Citibank representatives reported on August
      8, 2006, that I was still an employee of the company
      and that a letter indicating such would be forwarded
      to me. To date, this letter has not been received.

      I have continued to be in contact with several clients
      that have stated that Citibank representatives
      indicated that I was either on vacation, or that I
      voluntarily resigned in order to work with my husband
      in his new business. This is absolutely untrue. It was
      my intention to continue my employment as the benefits
      were extremely important to me, as well as to my
      family.

      Clearly, there has been a gross misrepresentation by
      Citibank, either to its clients or to the U. S.
      Department Wage and Hours Division. It is my position
      that I was unfairly terminated by Citibank. The
      unscrupulous behavior of Citibank and its
      representatives, locally and at the corporate level,
      is unacceptable.

      It is also my opinion that if a corporation as large
      as Citibank is representing itself on a local level,
      the local management and staff should act accordingly.
      A large part of the attraction of the Monterey area is
      the sense of community that is felt here on a day to
      day basis. If Citibank is allowed to misrepresent its
      actions to clients and government agencies, where will
      the corporate takeover end?

      Sincerely,




      Damari Stratford
      dcsbears@aol.com
      dcsbears@aol.com wrote:

      Subject: Re: Your message to the governor was received
      THE GOVERNOR HAS WRITTEN ME TWICE AND SAID HE WOULD
      HELP,, CITIBANK HAS LIED TO THE DFEH AND US LABOR DEPT
      WAGE AND HOUR DIVISION AND TO THEIR CLIENTS ABOUT MY
      STATUS, I NEED HELP, HOW CAN I FIGHT WHEN THIS
      CORPORATION IS TELLING LIES AND HAS ALL THE LAWYERS
      THEY NEED AND I CAN'T AFFORD ONE. HOW MANY TIMES ARE
      THEY GOING TO GET AWAY WITH MISTREATING EMPLOYEES
      ON 8/8/06 RONAN FROM THE US DEPT OF LABOR WAS TOLD BY
      A CITIBANK ATTORNEY THAT THEY WOULD SEND ME A LETTER
      EXPLAINING MY STATUS AS STILL AN EMPLOYEE, I HAVE YET
      TO GET THIS LETTER, HOW LONG DOES IT TAKE TO PUT A
      LETTER TOGETHER IF THEY ARE TELLING THE TRUTH?
      YOUR OFFICE AS WELL AS THE FIRST LADY'S OFFICE HAS
      CALLED ME BUT WE AREN'T GETTING ANYWHERE. IT HAS BEEN
      7 MONTHS SINCE I FIRST WROTE THE GOVERNOR. CITIBANK
      ATTORNEYS HAVE CANCELLED 2 DEPOSITIONS AT THE LAST
      MINUTE THE LAST INE THEY CANCELLED WAS AFTER TALKING
      TO THE US LABOR DEPARTMENT,WHY?
      MY JOB WAS VERY IMPORTANT TO MY FAMILY AND I PLEASE
      HELP ME AND MY FAMILY AND ALL THOSE BEFORE ME THAT
      HAVE BEEN WRONGFULLY TERMINATED BY CITIBANK FOR NO
      GOOD REASON
      WHY IS EVERYONE SO AFRAID OF CITIGROUP? WHY CAN'T I
      FIND AN ATTORNEY WILLING TO STAND UP TO THEM ON A
      CONTINGENCY BASIS? I VOTED FOR THE GOVERNOR AND I NEED
      HIM NOW
      PLEASE CALL ANN FROM THE DFEH AT 408-277-1916 THEY
      TOLD HER THAT I HAD CALLED IN ILL ON 11/15/05 AND THAT
      I TOLD THEM I WOULDN'T BE IN, THIS IS A LIE I WORKED
      THAT DAY AND I CAN PROVE THIS WITH MY IME CARD, THEN
      THEY SAY THEY MADE AN ERROR
      PLEASE CALL RONAN AT 415-744-5590 EXT 226 FROM THE US
      LABOR DEPT TO VERIFY WHAT CITIBANK ATTORNEYS SAID. THE
      ONLY REASON THEY OFFERED ME FMLA IS BECAUSE I FILED
      FOR DISABILITY, BEFORE THAT THEY HAD PAID OUT MY FINAL
      PAYCHECK, FIRED ME VIA UPS, SENT ME COBRA INFORMATION.
      PLEASE HELP US PLEASE SEE THAT THE GOVERNOR GETS THIS
      EMAIL AND ASK HIM TO MAKE A CALL ON MY BEHALF
      CORPORATE AMERICA NEEDS TO TAKE BETTER CARE OF THEIR
      GOOD EMPLOYEES AND NOT ALLOW A MANAGER WITH BAD SKILLS
      TO FIRE SOMEONE JUST BECAUSE HE WANTS TO
      SINCERELY DAMARI STARTFROD
      MOTHER WIFE HUMAN BEING AND I VOTED FOR THE GOVERNOR
      I MATTER TOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


      CITIBANK IN CARMEL LIES TO CLIENTS ABOUT WHY I AM NOT
      THERE. THEY TELL PEOPLE THAT I AM ON VACATION OR THAT
      I LEFT TO WORK FOR MY HUSBAND INSTEAD OF TELLING THEM
      HAT THEY FIRED ME AFTER MY DOCTOR FAXED IN A NOTE AND
      CALLED IN FOR ME TO PROTECT ME FROM HAVING MY BLOOD
      PRESSRE RISE. JEFF URSINO AND KATHLEEN MUNOZ LIES TO
      ANN AT THE DFEH AND THEIR LAWYERS LIED TO THE US DEPT
      OF LABOR. KATHLEN WAS DOING THE OVERDRAFT ON HER
      DAUGHTERS ACCOUNTS AND REFUNDED HER OWN DAUHGTER MONEY
      WHILE THE MANAGER WAS ON VACATION. SHE LIES ABOUT
      BEING FIRED FROM WELLS FARGO, SHE LIED TO THE WORKERS
      COMP PEOPLE AND WILL LIE TO ANYONE. KATHLEEN HAD
      INSTUCTED THE OTHER TELLERS TO COOK THE BOOKS BY
      HAVING THEM PUT IN FALSE REFEERALS AND JEFF URSINO DID
      NOTHING ABOUT IT BUT I GOT WRITTEN UP FOR MISSING WORK
      WITH A DOCTORS NOTE. THEY STATE TO ONE AGENCY THAT I
      WAS FIRED AND TO THE OTHER THAT I AM STILL EMPLOYED,
      THEY STATE I WAS FIRED FOR NOT CALLING IN YET I WAS
      RESPONSIBLE ENOUGH TO HAVE MY DOCTOEOR CALL IN AND FAX
      MY NOTE IN DUE TO THE STRESS AND HARRASSMENT BROUGHT
      ON BY JEFF AND CITIBANK, WHERE ARE THE ETHICS IN THIS
      COMPANY


      NOW THEY ARE TELLING MORE LIES TO THE DEPT OF FAIR
      EMPLOYMENT AND HOUSING JEFF TELLS THEM WHY I WAS FIRED
      AND THEIR LAWYERS TELL THE US DEPT OF LABOR THAT I AM
      STILL EMPLOYEED
      PLEASE HELP US GET THIS STORY OUT TO THE WORLD IF IT
      ISN'T TOO MUCH TO ASK:) HOW DO YOU FIGHT LIARS, HOW DO
      THEY SLEEP AT NIGHT
      CITIBANK IN CARMEL 831-624-8258 CALL AND ASK THEM
      WHERE I AM ASK FOR KATHLEEN AND ASK HER WHY SHE LIES
      THIS WOMAN WAS HAVING CITIBANK PAY FOR HER DAUGHTER
      OVERDRAFTS AND HER A TELLER REFUND HER OWN DAUGHTER
      MONEY WHILE THE MANAGER WAS OUT ON VACATION SO WHY
      SHOULD ANYONE BELEIVE THIS UNETHICAL PERSON JUST AS
      JEFF URSINO THE MANAGER OF THE CAPITOLA BRANCH LIES TO
      HIS BOSSES TO MAKE HIMSELF LOOK BETTER PLEASE HELP US
      WE ARE RUNNING OUT OF TIME
      HOW DO YOU FIGHT A CORPORATION LIKE THIS
      Extra! Extra! Read all about it!
      DAMARI AND CITIBANK HERE IS THE TRUTH!!
      To set the record straight!
      Damari was fired by Citibank in Carmel!
      Damari did not leave the bank to go work for her
      husband!!!!
      DAMARI HAD NO PLANS TO LEAVE CITIBANK!
      DAMARI PLANNED ON STAYING FOR ANOTHER 16YRS.
      THE BENEFITS WERE VERY IMPORTANT TO HER FAMILY!!
      DAMARI WAS FIRED VIA UPS WHILE AT HOME ILL DUE TO WORK
      RELATED STRESS BROUGHT ON BY THE MANAGER AND THE
      UNFAIR AND UNEQUAL TREATMENT OF EMPLOYEES
      ALONG WITH BEING THREATEN AND HARASSED
      BY THE MANAGER FOR JOB ABANDOMENT.
      SEVERAL OF
      Citibank clients have TOLD HER that they have been
      told by the staff at the Carmel branch :
      THAT SHE LEFT TO GO WORK FOR HER HUSBAND!
      THIS IS AN OUTRIGHT LIE!!!!
      What else will they lie about?
      Are they ashamed of what was done??
      WHY DO THEY FEEL THEY NEED TO SAY SHE LEFT TO GO WORK
      WITH HER HUSBAND
      ( I DO NOT WORK FOR MY HUSBAND)
      ( I DO NOT WORK FOR JND PLUMBING)
      (NOR AM I ON VACATION)
      INSTEAD OF JUST TELLING THE TRUTH ?
      IS THERE ANYONE IN THE CARMEL BRANCH THAT COULD SWEAR
      TO THIS? NO!
      You can reach Damari at dcsbears@aol.com
      ENOUGH WITH THE LIES CITIBANK!!!
      IF YOU HAVE BEEN TOLD THIS PLEASE SEND HER AN EMAIL
      CITIBANK TOLD
      THE US LABOR DEPT WAGE AND HOUR DIVISION ,
      ON 08/08/06
      THAT I AM STILL AN EMPLOYEE
      YET I HAVE LETTERS AND DOCUMENTS
      THAT CLEARLY USE THE WORDS
      TERMINATED
      NO LONGER WITH THE COMPANY
      FORMER EMPLOYEE
      AND MY 401K AND PENSION HAVE BEEN SENT TO ME AS OF
      8/24/06 I HAVE YET TO GET THE LETTER FROM CITIBANK
      WHICH EXPLAINS HOW I AM STILL AN EMPLOYEE! HOW LONG
      DOES IT TAKE TO WRITE A LETTER IF YOU ARE TELLING THE
      TRUTH HOW CAN THEY SAY TO THE US DEPT OF LABOR THAT I
      AM STILL AN EMPLOYEE YET THEY TELL THE DFEH THAT THEY
      FIRED ME FOR NOT CALLING IN, WHAT IS THE TRUTH
      CITIBANK??????????
      CITIBANK STATES THAT I WAS FIRED FOR NOT CALLING IN
      YET MY DOCTOR CALLED IN FOR ME THE DAY BEFORE AND ALSO
      FAXED IN A NOTE FOR ME WHICH THE MANAGER RETURNED TO
      ME WITH MY LETTER OF TERMINATION. THEY KNEW THE DAY
      BEFORE THAT I WASN'T COMING IN SO WHY WOULD HE CALL TO
      ASK IF I WAS COMING IN IF IT WAS CLEARLY STATED ON THE
      NOTE AND TOLD TO THEM BY MY DOCTOR TO PROTECT MY
      HEALTH
      JUST MORE LIES BY THE CITIBANK STAFF IN CARMEL

      DCSbears...

      I whole heartedly understand you delemma, and my heart goes

      out to you.

      a few years back, I worked for citibank/corp. for one full year.

      It was without doubt the worst job, and the worst nightmare I have

      ever lived. The treatment of employees was abominable, among many

      other things. .

      I worked with people that had been there for years. They were not treated
      any better, than I was.

      I quit in the middle of the day. I sat in my car for a good twenty minutes

      breathing in what was for me, the most fresh air I had in one year.

      In the following year, at least six people I had worked with, and had been there

      for years, were let go, with the very worst excuses ever. Of course the lost all

      benifits, and retirments.

      Needless to say, I have never again banked with them, or used one of their credit

      cards, or have done any other business with them, whatsoever, and when asked I inform orher companies why.

      I have always...and to this day, informed everyone within earshot, of that disgusting thing, know as "citibank/corp.

      I am sorry they got you. I hope you get them.

      FROM AOL BLOG THANK YOU FOR YOU THOUGHTS
      CITIBANK FIRES ME FOR NOT "FOLLOWING POLICY " YET THEY DIDN'T FOLLOW THEIR OWN POLICY CITIBANK IS UN FAIR AND UNEQUAL TREATMENT OF EMPLOYEES
      WHAT KIND OF MAN FIRES YOU WHILE YOU ARE ILL KNOWING THAT YOU HAVE WORK RELATED STRESS AND YOUR BLOOD PRESSURE IS UP? HOW HEARTLESS IS THIS CITIBANK MANAGER WHO COULDN'T WAIT FOR ME TO GET WELL?
      CITIBANK MADE THE LIST OF THE 100 BEST COMPANIES FOR WORKING MOTHERS BUT AS I WAS ATTEMPTING TO PUT MY DAUGHTER FIRST THEY FIRED ME!!!
      I WASN'T GIVEN AN EXIT INTERVIEW NOR WERE MY KEYS ASK FOR BUT THAT IS THEIR POLICY! HE DIDN'T EVEN HAVE MY FINAL PAYCHECK WITH MY LETTER OF TERMINATION AND THEY DEPOSITED IT INTO MY ACCOUNT WHICH IS NOT CALIF CODE

      reply to this | link to this | view in chronology ]

      • identicon
        Damari, 9 Dec 2006 @ 5:06am

        Re: BEWARE OF CITIBANK ETHICS

        Thank you for all the comments, good, bad and indifferent.For those of you whom I upset I am very sorry. It has now been about a year and things are moving along, yes I have had some, alot of therapy, this hit me hard but we are moving on. I have 2 attorneys dealing with this. I admitt that I had alot to learn and I have learned that we really don't matter to corporate America it really is just about profits. My fight is not just for me but for all those wrongfully treated by corporate America. I didn't realize that all caps was so offensive, sorry to that one. Life is all about learning and this was a very hard lesson for us. Again, sorry if I offended anyone I am getting better now. As far as the manager goes, he will just have to live with what he has done and I wish him and his family the best hoping that no one ever treats them as he did us. God Bless Us All

        reply to this | link to this | view in chronology ]

      • identicon
        Damari, 10 Dec 2006 @ 2:04am

        Re: BEWARE OF CITIBANK ETHICS

        Thank you for all the comments, good, bad and indifferent.For those of you whom I upset I am very sorry. It has been about a year and things are moving along, yes I have had some, a lot of therapy, this hit me hard but we are moving on. I have 2 attorneys dealing with this. I admit that I had a lot to learn and I have learned that we really don't matter to corporate America it really is just about profits. My fight is not just for me but for all those wrongfully treated by corporate America. I didn't realize that all caps was so offensive, sorry to that one. Life is all about learning and this was a very hard lesson for us. Again, sorry if I offended anyone I am getting better now. As far as the manager goes, he will just have to live with what he has done and I wish him and his family the best hoping that no one ever treats them as he did us. God Bless Us All Damari Stratford

        reply to this | link to this | view in chronology ]

    • identicon
      Sarah, 22 Oct 2009 @ 12:38pm

      Re: i have a citibank credit card

      I work for citibank and those breaches are not on citibanks end of it. Those compromises that cause us to close the cards are a breach of a merchants database. And we are able to release the information just not while it is still under investigation. It has absolutely nothing to do with citi's security at all. If anything our security is tighter, because we will give you a new card number if there is a breach of a merchants database where some other companies wont do this for a security precaution.

      reply to this | link to this | view in chronology ]

  • identicon
    Citi customer, 6 Mar 2006 @ 12:32pm

    Personal info leaking ...

    I used my citi bank visa around christmas from a new address to order from Victoria Secret. My card had a unique name on it. With in a month I started getting "explicit" mail flyers at my address with my name as it appeared on the card. VS had my name in their system different and citi denies making my info available. Could this data leak have anything to do with this or does citi just sell my info and then lie about it? I felt pretty violated by the whole incident ...

    reply to this | link to this | view in chronology ]

  • identicon
    Anonymous Coward, 6 Mar 2006 @ 1:02pm

    No Subject Given

    Dunno - but either way, I think I would steer away from using Citibank.

    Afterall, you need to trust your bankers - and this sounds pretty fishy. Sounds like Citi got hacked and they aren't willing to admit to it.

    Same with all these other companies - the judge may say it's not important to disclose who was effected, and I guess they don't have to - but I don't have to use their service either...

    reply to this | link to this | view in chronology ]

  • identicon
    Rikko, 6 Mar 2006 @ 1:10pm

    Here's to the Citi Group going down in flames

    I've had enough of Citi's repulsive, unethical family of companies. I especially enjoyed the manipulative efforts undertaken by the Primerica Financial Group to go after job seekers on Monster to bring them into a "hiring open house". All they wanted was suckers to pay in $450 to get a license in selling insurance (eg. http://www.ripoffreport.com/reports/ripoff10157.htm ).
    I wish I still had the link from a while back where another of their companies was being pursued by the DOJ for unethical behaviour.

    reply to this | link to this | view in chronology ]

    • identicon
      DAMARI, 17 Oct 2006 @ 4:01am

      Re: Here's to the Citi Group going down in flames

      ON SATURDAY I RECEIVED A LETTER FROM CITIGROUP THANKING ME FOR MY FIVE YEARS OF SERVICE YET THEY JUST EXPLAINED TO THE DFEH WHY THEY FIRED ME
      PLEASE HELP US GET TO THE TRUTH
      GETTTING THIS LETTER WAS VERY DISTURBING SINCE I FEEL I WAS WRONGFULLY TERMINATED
      I HAD NO PLANS TO LEAVE CITIBANK IN CARMEL
      THE LETTER EVEN STATES TO ANOTHER 5 YEARS BUT THEY FIRED ME!!!!!

      Subject: IS IT LEGAL TO LIE TO THE DFEH & US DEPT OF LABOR? CITIGROUP DID & THEY LIE TO CLIENTS IN CARMEL PLEASE READ THIS LETTER SENT TO THE MONTEREY HERALD
      The Monterey County Herald
      Attn: Herald Executive Editor, Carolina Garcia
      8 Upper Ragsdale
      Monterey, CA 93940
      cgarcia@montereyherald.com
      (831) 646-4306

      Ms. Garcia,

      I have attempted through several sources to clarify my
      position regarding my unfair treatment by my previous
      employer, Citibank. I had no previous plans to leave
      my position as Head Teller at the Citibank branch in
      Carmel. After 4 years of employment with the company,
      the unfair and unequal treatment of employees led to
      medically supervised work-related stress. The manager
      of the branch then accused me of job abandonment which
      led to my termination via UPS delivery on December 15,
      2005, while I was at home on medical leave.

      Subsequent to my termination, I received numerous
      correspondences that referenced me as terminated, no
      longer with the company, and as a former employee. My
      401K and pension have both been forwarded to me.
      However, when interviewed by the Department of Fair
      Employment and Housing, Citibank representatives
      reported that I was terminated due to not personally
      reporting my absence, but rather having medical
      documentation reported by my physician. When
      interviewed by the U. S. Department Wage and Hours
      Division, Citibank representatives reported on August
      8, 2006, that I was still an employee of the company
      and that a letter indicating such would be forwarded
      to me. To date, this letter has not been received.

      I have continued to be in contact with several clients
      that have stated that Citibank representatives
      indicated that I was either on vacation, or that I
      voluntarily resigned in order to work with my husband
      in his new business. This is absolutely untrue. It was
      my intention to continue my employment as the benefits
      were extremely important to me, as well as to my
      family.

      Clearly, there has been a gross misrepresentation by
      Citibank, either to its clients or to the U. S.
      Department Wage and Hours Division. It is my position
      that I was unfairly terminated by Citibank. The
      unscrupulous behavior of Citibank and its
      representatives, locally and at the corporate level,
      is unacceptable.

      It is also my opinion that if a corporation as large
      as Citibank is representing itself on a local level,
      the local management and staff should act accordingly.
      A large part of the attraction of the Monterey area is
      the sense of community that is felt here on a day to
      day basis. If Citibank is allowed to misrepresent its
      actions to clients and government agencies, where will
      the corporate takeover end?

      Sincerely,




      Damari Stratford
      dcsbears@aol.com
      dcsbears@aol.com wrote:

      Subject: Re: Your message to the governor was received
      THE GOVERNOR HAS WRITTEN ME TWICE AND SAID HE WOULD
      HELP,, CITIBANK HAS LIED TO THE DFEH AND US LABOR DEPT
      WAGE AND HOUR DIVISION AND TO THEIR CLIENTS ABOUT MY
      STATUS, I NEED HELP, HOW CAN I FIGHT WHEN THIS
      CORPORATION IS TELLING LIES AND HAS ALL THE LAWYERS
      THEY NEED AND I CAN'T AFFORD ONE. HOW MANY TIMES ARE
      THEY GOING TO GET AWAY WITH MISTREATING EMPLOYEES
      ON 8/8/06 RONAN FROM THE US DEPT OF LABOR WAS TOLD BY
      A CITIBANK ATTORNEY THAT THEY WOULD SEND ME A LETTER
      EXPLAINING MY STATUS AS STILL AN EMPLOYEE, I HAVE YET
      TO GET THIS LETTER, HOW LONG DOES IT TAKE TO PUT A
      LETTER TOGETHER IF THEY ARE TELLING THE TRUTH?
      YOUR OFFICE AS WELL AS THE FIRST LADY'S OFFICE HAS
      CALLED ME BUT WE AREN'T GETTING ANYWHERE. IT HAS BEEN
      7 MONTHS SINCE I FIRST WROTE THE GOVERNOR. CITIBANK
      ATTORNEYS HAVE CANCELLED 2 DEPOSITIONS AT THE LAST
      MINUTE THE LAST INE THEY CANCELLED WAS AFTER TALKING
      TO THE US LABOR DEPARTMENT,WHY?
      MY JOB WAS VERY IMPORTANT TO MY FAMILY AND I PLEASE
      HELP ME AND MY FAMILY AND ALL THOSE BEFORE ME THAT
      HAVE BEEN WRONGFULLY TERMINATED BY CITIBANK FOR NO
      GOOD REASON
      WHY IS EVERYONE SO AFRAID OF CITIGROUP? WHY CAN'T I
      FIND AN ATTORNEY WILLING TO STAND UP TO THEM ON A
      CONTINGENCY BASIS? I VOTED FOR THE GOVERNOR AND I NEED
      HIM NOW
      PLEASE CALL ANN FROM THE DFEH AT 408-277-1916 THEY
      TOLD HER THAT I HAD CALLED IN ILL ON 11/15/05 AND THAT
      I TOLD THEM I WOULDN'T BE IN, THIS IS A LIE I WORKED
      THAT DAY AND I CAN PROVE THIS WITH MY IME CARD, THEN
      THEY SAY THEY MADE AN ERROR
      PLEASE CALL RONAN AT 415-744-5590 EXT 226 FROM THE US
      LABOR DEPT TO VERIFY WHAT CITIBANK ATTORNEYS SAID. THE
      ONLY REASON THEY OFFERED ME FMLA IS BECAUSE I FILED
      FOR DISABILITY, BEFORE THAT THEY HAD PAID OUT MY FINAL
      PAYCHECK, FIRED ME VIA UPS, SENT ME COBRA INFORMATION.
      PLEASE HELP US PLEASE SEE THAT THE GOVERNOR GETS THIS
      EMAIL AND ASK HIM TO MAKE A CALL ON MY BEHALF
      CORPORATE AMERICA NEEDS TO TAKE BETTER CARE OF THEIR
      GOOD EMPLOYEES AND NOT ALLOW A MANAGER WITH BAD SKILLS
      TO FIRE SOMEONE JUST BECAUSE HE WANTS TO
      SINCERELY DAMARI STARTFROD
      MOTHER WIFE HUMAN BEING AND I VOTED FOR THE GOVERNOR
      I MATTER TOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


      CITIBANK IN CARMEL LIES TO CLIENTS ABOUT WHY I AM NOT
      THERE. THEY TELL PEOPLE THAT I AM ON VACATION OR THAT
      I LEFT TO WORK FOR MY HUSBAND INSTEAD OF TELLING THEM
      HAT THEY FIRED ME AFTER MY DOCTOR FAXED IN A NOTE AND
      CALLED IN FOR ME TO PROTECT ME FROM HAVING MY BLOOD
      PRESSRE RISE. JEFF URSINO AND KATHLEEN MUNOZ LIES TO
      ANN AT THE DFEH AND THEIR LAWYERS LIED TO THE US DEPT
      OF LABOR. KATHLEN WAS DOING THE OVERDRAFT ON HER
      DAUGHTERS ACCOUNTS AND REFUNDED HER OWN DAUHGTER MONEY
      WHILE THE MANAGER WAS ON VACATION. SHE LIES ABOUT
      BEING FIRED FROM WELLS FARGO, SHE LIED TO THE WORKERS
      COMP PEOPLE AND WILL LIE TO ANYONE. KATHLEEN HAD
      INSTUCTED THE OTHER TELLERS TO COOK THE BOOKS BY
      HAVING THEM PUT IN FALSE REFEERALS AND JEFF URSINO DID
      NOTHING ABOUT IT BUT I GOT WRITTEN UP FOR MISSING WORK
      WITH A DOCTORS NOTE. THEY STATE TO ONE AGENCY THAT I
      WAS FIRED AND TO THE OTHER THAT I AM STILL EMPLOYED,
      THEY STATE I WAS FIRED FOR NOT CALLING IN YET I WAS
      RESPONSIBLE ENOUGH TO HAVE MY DOCTOEOR CALL IN AND FAX
      MY NOTE IN DUE TO THE STRESS AND HARRASSMENT BROUGHT
      ON BY JEFF AND CITIBANK, WHERE ARE THE ETHICS IN THIS
      COMPANY


      NOW THEY ARE TELLING MORE LIES TO THE DEPT OF FAIR
      EMPLOYMENT AND HOUSING JEFF TELLS THEM WHY I WAS FIRED
      AND THEIR LAWYERS TELL THE US DEPT OF LABOR THAT I AM
      STILL EMPLOYEED
      PLEASE HELP US GET THIS STORY OUT TO THE WORLD IF IT
      ISN'T TOO MUCH TO ASK:) HOW DO YOU FIGHT LIARS, HOW DO
      THEY SLEEP AT NIGHT
      CITIBANK IN CARMEL 831-624-8258 CALL AND ASK THEM
      WHERE I AM ASK FOR KATHLEEN AND ASK HER WHY SHE LIES
      THIS WOMAN WAS HAVING CITIBANK PAY FOR HER DAUGHTER
      OVERDRAFTS AND HER A TELLER REFUND HER OWN DAUGHTER
      MONEY WHILE THE MANAGER WAS OUT ON VACATION SO WHY
      SHOULD ANYONE BELEIVE THIS UNETHICAL PERSON JUST AS
      JEFF URSINO THE MANAGER OF THE CAPITOLA BRANCH LIES TO
      HIS BOSSES TO MAKE HIMSELF LOOK BETTER PLEASE HELP US
      WE ARE RUNNING OUT OF TIME
      HOW DO YOU FIGHT A CORPORATION LIKE THIS
      Extra! Extra! Read all about it!
      DAMARI AND CITIBANK HERE IS THE TRUTH!!
      To set the record straight!
      Damari was fired by Citibank in Carmel!
      Damari did not leave the bank to go work for her
      husband!!!!
      DAMARI HAD NO PLANS TO LEAVE CITIBANK!
      DAMARI PLANNED ON STAYING FOR ANOTHER 16YRS.
      THE BENEFITS WERE VERY IMPORTANT TO HER FAMILY!!
      DAMARI WAS FIRED VIA UPS WHILE AT HOME ILL DUE TO WORK
      RELATED STRESS BROUGHT ON BY THE MANAGER AND THE
      UNFAIR AND UNEQUAL TREATMENT OF EMPLOYEES
      ALONG WITH BEING THREATEN AND HARASSED
      BY THE MANAGER FOR JOB ABANDOMENT.
      SEVERAL OF
      Citibank clients have TOLD HER that they have been
      told by the staff at the Carmel branch :
      THAT SHE LEFT TO GO WORK FOR HER HUSBAND!
      THIS IS AN OUTRIGHT LIE!!!!
      What else will they lie about?
      Are they ashamed of what was done??
      WHY DO THEY FEEL THEY NEED TO SAY SHE LEFT TO GO WORK
      WITH HER HUSBAND
      ( I DO NOT WORK FOR MY HUSBAND)
      ( I DO NOT WORK FOR JND PLUMBING)
      (NOR AM I ON VACATION)
      INSTEAD OF JUST TELLING THE TRUTH ?
      IS THERE ANYONE IN THE CARMEL BRANCH THAT COULD SWEAR
      TO THIS? NO!
      You can reach Damari at dcsbears@aol.com
      ENOUGH WITH THE LIES CITIBANK!!!
      IF YOU HAVE BEEN TOLD THIS PLEASE SEND HER AN EMAIL
      CITIBANK TOLD
      THE US LABOR DEPT WAGE AND HOUR DIVISION ,
      ON 08/08/06
      THAT I AM STILL AN EMPLOYEE
      YET I HAVE LETTERS AND DOCUMENTS
      THAT CLEARLY USE THE WORDS
      TERMINATED
      NO LONGER WITH THE COMPANY
      FORMER EMPLOYEE
      AND MY 401K AND PENSION HAVE BEEN SENT TO ME AS OF
      8/24/06 I HAVE YET TO GET THE LETTER FROM CITIBANK
      WHICH EXPLAINS HOW I AM STILL AN EMPLOYEE! HOW LONG
      DOES IT TAKE TO WRITE A LETTER IF YOU ARE TELLING THE
      TRUTH HOW CAN THEY SAY TO THE US DEPT OF LABOR THAT I
      AM STILL AN EMPLOYEE YET THEY TELL THE DFEH THAT THEY
      FIRED ME FOR NOT CALLING IN, WHAT IS THE TRUTH
      CITIBANK??????????
      CITIBANK STATES THAT I WAS FIRED FOR NOT CALLING IN
      YET MY DOCTOR CALLED IN FOR ME THE DAY BEFORE AND ALSO
      FAXED IN A NOTE FOR ME WHICH THE MANAGER RETURNED TO
      ME WITH MY LETTER OF TERMINATION. THEY KNEW THE DAY
      BEFORE THAT I WASN'T COMING IN SO WHY WOULD HE CALL TO
      ASK IF I WAS COMING IN IF IT WAS CLEARLY STATED ON THE
      NOTE AND TOLD TO THEM BY MY DOCTOR TO PROTECT MY
      HEALTH
      JUST MORE LIES BY THE CITIBANK STAFF IN CARMEL

      DCSbears...

      I whole heartedly understand you delemma, and my heart goes

      out to you.

      a few years back, I worked for citibank/corp. for one full year.

      It was without doubt the worst job, and the worst nightmare I have

      ever lived. The treatment of employees was abominable, among many

      other things. .

      I worked with people that had been there for years. They were not treated
      any better, than I was.

      I quit in the middle of the day. I sat in my car for a good twenty minutes

      breathing in what was for me, the most fresh air I had in one year.

      In the following year, at least six people I had worked with, and had been there

      for years, were let go, with the very worst excuses ever. Of course the lost all

      benifits, and retirments.

      Needless to say, I have never again banked with them, or used one of their credit

      cards, or have done any other business with them, whatsoever, and when asked I inform orher companies why.

      I have always...and to this day, informed everyone within earshot, of that disgusting thing, know as "citibank/corp.

      I am sorry they got you. I hope you get them.

      FROM AOL BLOG THANK YOU FOR YOU THOUGHTS
      CITIBANK FIRES ME FOR NOT "FOLLOWING POLICY " YET THEY DIDN'T FOLLOW THEIR OWN POLICY CITIBANK IS UN FAIR AND UNEQUAL TREATMENT OF EMPLOYEES
      WHAT KIND OF MAN FIRES YOU WHILE YOU ARE ILL KNOWING THAT YOU HAVE WORK RELATED STRESS AND YOUR BLOOD PRESSURE IS UP? HOW HEARTLESS IS THIS CITIBANK MANAGER WHO COULDN'T WAIT FOR ME TO GET WELL?
      CITIBANK MADE THE LIST OF THE 100 BEST COMPANIES FOR WORKING MOTHERS BUT AS I WAS ATTEMPTING TO PUT MY DAUGHTER FIRST THEY FIRED ME!!!
      I WASN'T GIVEN AN EXIT INTERVIEW NOR WERE MY KEYS ASK FOR BUT THAT IS THEIR POLICY! HE DIDN'T EVEN HAVE MY FINAL PAYCHECK WITH MY LETTER OF TERMINATION AND THEY DEPOSITED IT INTO MY ACCOUNT WHICH IS NOT CALIF CODE

      reply to this | link to this | view in chronology ]

  • identicon
    scboxer, 6 Mar 2006 @ 3:46pm

    Identity Theft Ads

    It's kind of ironic that this should be happening at CitiBank.
    Remember the (brilliant) ads they had a coupla' years ago about ID theft with the thieve's voices coming out of the victim's mouths?
    Hey, maybe they could redo those with the victim's voices coming out of the bank executive's mouths?

    reply to this | link to this | view in chronology ]

  • identicon
    Jeff Lundberg, 6 Mar 2006 @ 5:16pm

    Credit Cards affected too?

    I just received an automated call last week from CitiBank saying my credit card account had been compromised. They issued a new card & said it would be in the mail the next business day. I'm just thankful my account didn't have any suspicious activity on it. Although I haven't had any other bad experiences, this is the second time this has happened to me with a CitiBank credit card.

    reply to this | link to this | view in chronology ]

    • identicon
      Anonymous Coward, 6 Mar 2006 @ 10:32pm

      Re: Credit Cards affected too?

      wow - and to think that Union Bank of California just sent out notices to everyone of their card holders stating that there was a "security breech" and not to worry because within the next couple of days, a new card would be mailed to replace the current cards (no matter if they expired next month or sometime around 2008).

      Union Bank of California mailed these new cards out. Automatically cancelled all the current card-holder's cards and automatically activated the new cards all within 30 day turn-around time.

      I never saw any news of this posted - partially because Citibank was hitting big news stories about the same time last year - overshadowing UBoC's security problems.

      reply to this | link to this | view in chronology ]

  • identicon
    Jobe, 6 Mar 2006 @ 11:22pm

    No Subject Given

    Like I keep saying, Congress needs to pass a law, that will require companies to notify us if there is a breach, and hold them acountable for any damages that the would be hacker does to there customers.

    reply to this | link to this | view in chronology ]

  • identicon
    elaine, 7 Mar 2006 @ 1:06am

    Protecting Identity

    The one that is at fault here is the company itself because it does not provide adequate security in the way that they conduct business. If firms like Citibank would not be able to provide the proper security protection that their customers need, how can we expect them to satisfy our needs. I think that Citibank needs to clear up the way they do business because most of their customers are just inches away from being in a rage and when they do reach that point, all hell would break loose.

    reply to this | link to this | view in chronology ]

    • identicon
      thecaptain, 7 Mar 2006 @ 5:19am

      Re: Protecting Identity

      While I agree that banks and credit companies do need to really beef up their security and get serious about it, I think its rather dumb to say what you just said:

      The one that is at fault here is the company itself because it does not provide adequate security in the way that they conduct business

      The one(s) at fault are the criminals who caused the breach in the first place. If you break into my appartment, no one would say *I* am to blame because I didn't get a better lock, or a steal door instead of a wooden one. Its the same case here and saying something like this detracts from the issue.

      Yes, credit cards need better security...the issue here though is that they need to better react to security breaches...Their reaction protocols (deny, deny, hide) do not work or help.

      No matter how tough their security gets, someone will break it (Although yes, they should work on that)..but they DO need to work on what happens after they find a breach.

      reply to this | link to this | view in chronology ]

  • identicon
    Mr Charley, 7 Mar 2006 @ 4:43am

    Citibank ads are prominently displayed on techdirt

    While reading this article it occurred to me that the entity being criticized is a major advertiser on the site. I believe techdirt's writers and editors should disclose whenever there is a "parallel relationship", which could be percieved as a conflict of interest.

    reply to this | link to this | view in chronology ]

  • identicon
    DAMARI STRATFORD, 20 May 2006 @ 6:28am

    WHY DOES CITIBANK IN CARMEL LIE TO CLIENTS ABOUT W

    Why hasn’t Citibank responded to the Dept. of Thrift Supervision and what else will they lie about to the Dept. of Fair Employment & Housing ?
    Citibank Ethics?! Please post & forward my story I need your help, please help us get this story out, please forward to everyone you know. Why do the employees at branch 915 in Carmel, Ca., tell their clients that I left the bank to go work for my husband, instead of telling them the truth which is that I was fired on 12/13/05 via UPS & their HR- Connect One system has me as an active employee out on disability and now I am an active employee on leave of absence with pay. So, am I fired or on leave of absence??? If I am on leave of absence then why don’t they say that instead of lying to the clients and telling them that I left to work for my husband. I don’t work for my husband, I am not allow to work , I am ill thanks to Jeff Ursino and Citibank treatment. Why won’t they tell the truth to the clients and what else are they lying about? Are they ashamed of what they have done? Perhaps I should take out an AD in the local paper and tell the community the truth myself? Why do these employees tell clients that they aren’t allow to talk about why I am not at the bank, but yet when they do talk about it they lie!!
    The letter I’ve include with this email is from a concern client of Citibank
    My question is will the teller be fired and if not why not? This teller left out about $10,000.00 in the unlocked front drawer 2 different times with in a two week period and had two shortages in one year, one for $100.00 and the other for $450.00.
    Where the cash drawer is concern two employees signed the vault book stating they witness her put the cash away, obviously not true.
    One of these two employees had the bank pay for her daughters overdrafts and the manage was aware, against company policy.
    This teller entered false referrals into the systems to make the banks numbers look better and this was done under the supervision and direction of the supervisor, when I brought this up to the manager none of the three tellers which input false referrals were written up, falsifying bank documents and no write up but I get written up for missing a Saturday, why? Unfair and unequal treatment by the manager. Where are the ethics?
    As I’ve stated, the unethical employees still have jobs and I get fired after the manager receives my email on 12/13/05 at about 1:45 p.m., and he acknowledges receiving it, it clearing answers his question/comment that he was calling to see if I was coming. The email states that my doctor had called in and spoke to Kathleen: as well as faxing in my doctors note which the manager returned to me with my termination letter received two days after I had been fried with no check, with no break down explanation, no vacation pay, misleading information and so on, note clearly stating my disability time off. Did he read the doctors note? Did he let upper management know that my doctor had call and faxed information?
    The manager called I returned his call but he was with a client.
    I requested to communicate via email and I emailed him, Kathleen and Human Resource, so why was I fired sometime after he received my email and the end of the day if he was just calling to see if I was coming in and if not to contact HR? Unfair and unequal treatment.
    It makes no sense. Why weren’t the labor codes followed? Did he get HR permission to fire me?
    Why then wasn’t my check included with my letter of termination? Aren’t I to be fired at the location which I work? Were my rights violated when he had Kevin send me my termination letter, did he know I was getting fired prior to me receiving my letter?
    March 25, 2006 Dear Ms. Deloney,
    I would like to take a moment and thank you for responding to my comments regarding Damari and the manager. I am sure that you are a very busy and important person and I appreciate your time. Damari is truly missed at the bank, since her unfair termination by the manger, the atmosphere at the bank is boring to say the least. Damari added life and laughter and she enjoyed serving the customers. I feel deeply, that the manager made a huge mistake in dismissing her while she was ill. What kind of a manager would dismiss an employee while they are ill?
    As I say this, I now have further concerns about another teller name Andrea. I was in the bank and was told that she has injured her knee and will be out of work for about six weeks. I’m sure that Andrea has a doctors note as Damari did, I hope that the manager doesn’t make the same mistake and decides to terminate her and mail her a letter before she returns as he did Damari when he terminated her instead of waiting for her to get well and return to work. Although I would understand if he were let her go as she spends most of her time at work doing her homework , reading and she isn’t available everyday. Andrea will move on, on her own to become a teacher, this is what she goes to school for two days a week. By her going to school, I feel this puts a strain on the staff. I understand that the rest of the tellers along with Kathleen are now having to work six days a week and Kathleen is running a window: she doesn’t have the charm or customer service skills which Damari offered the bank.
    We go into the bank often and we rarely see that manager. I feel that it would be in the best interest of the bank to find a permanent manager as soon as possible, one whom appreciates competent employees as Damari. Frankly, I don’t understand how a temporary manager was given the authority to dismiss an employee such as Damari with her wonderful skills , talents and dedication to her job. Therefore my concerns are now for Andrea whom doesn‘t compare with the kind of service Damari offered your customers. As I stated before, the other tellers spend too much time speaking to customers about personal things and shopping on the computer instead of banking conversations. I frequently witness them reading and eating while at their windows: this is very unprofessional.
    I feel it would be in the best interest to Citibank to launch a complete investigation on the manager, as you stated would be done and seriously consider removing him from Carmel. In my opinion since he arrived the atmosphere is tense and if I can sense it I am sure that other customers do. This manager has taken all the personal touch and charm out of the bank and I feel the employees fear for their jobs: no one should have to work under those conditions. Keeping this manager at this or any branch is sure to destroy you business. Again, thank you for your letter and taking the time to look into this situation.
    Sincerely, Clifford Bagwell
    In a letter dated 01/06/06,Citibank states, Pursuant to Section 1089 of the Ca. Unemployment insurance Code, regarding notification of changes in employment status, please be advised that your employment was terminated on 12/13/5 for failure to follow call in procedures
    RE Section1089 and other codes which Citibank may have violated
    Other codes they may have violated labor code section 208, 226, 226.3,201.25,2441, 2800,2802,2926,2927,6400,3602(6),3852,2922,civil code 47(c)
    I was fired on 12/13/05,it states that each employer shall notify the employee immediately, yet I didn't find out until 12/15 as I received my notice of termination via UPS on12/15
    When I was fired I was not supplied with "copies of printed statements or materials relating to claims for benefits by Citibank.
    Citibank claims that I didn't follow the call-in procedure yet my doctor called on 12/12 & faxed in a notice which stated that I would be out from the 12th-16th.
    Jeff claims that he called me to see if I was coming in on 12/13 at 10:25am,almost 2hrs after my shift started, he states that if I wasn't coming in that he wanted me to contact HR to inform them of my extended absence. How does one go from calling to see if I'm coming in & ask me to call HR to Jeff stating & deciding that I should be fired yet in my email to him at 1:45pm on 12/13 it states that the doctor had spoken to Kathleen & faxed in my doctors note which he returns to me w/letter of termination.
    How does he justify terminating me? I was out on work related stress and my blood pressure, my doctor called for me to keep my stress & blood pressure down, as far as not calling in I had my doctor call: the call was made for me to protect my health. Why wasn't it stated in my termination letter that I failed to follow the call in procedure. Why does Citibank state to the DFEH that I called in on 11/15 & said that I would be out the rest of the week yet I worked on the that day & the supervisor approved my timecard on 11/22. What else are they not being honest about?
    Why are the employees which falsify bank documents & break policy still have jobs?
    Reply to Damari Stratford 1291 Ord Grove Ave, Seaside 93955 831-583-9077
    CITIBANK IS NOT BEING HONEST WITH DFEH THIS IS A LETTER I SENT MY GOVERNOR
    Dear Governor, First Lady and Staff,
    I have been awake since 1:05 a.m. I was having a difficult time sleeping again due to my conversation with Ann Lueckeman from the DFEH. Ann and I spoke on 3/08/06, Citibank apparently faxed in their reply on 3/07/06. Ann read to me some of the statements that Citibank made on their reply Citibank states: that I called in on 11/15/05 and that I stated that I would be out the rest of the week, this is a lie!!! I happen to have my time card for the week ending 11/19/05 and it clearly shows that I worked the 15th, I was off the 16th and I worked the 17th and that I was out sick on the 18th and 19th and that the manager approved my time. Citibank states that I refused to work on Saturdays but they don't mention that I, unlike them, was willing to meet them half way. Citibank is not telling the truth. To further support that I was at work on the 15th and 17th I have my journal notes with specific times of things that occurred on those two days. How does an honest and ethical person fight against unethical people who lie? How can I protect myself if I can't afford an attorney and I can't find one to work on a contingency basis? The other night, on TV, my husband and I heard that the government spends 4 million to train wasp and I can't get help from The White House or our Senators or Congress, to defend myself against a corporation which is taking advantage and lying about this situation? The only one that has offered to help is the Governors office and although I appreciate the letter and the call from the Governors office this does not get me an attorney. I have diligently search for assistance to no avail. I am now begging for help, I can't continue to loose sleep and live on anxiety medication; this situation is wearing on me. Again, please, is there anything more that you or our government can do to help my family and I, for this wrongful termination? Why is Citibank lying? I feel like I am going to have another panic attack and I had to resign to taking medication to calm down. This is totally and completely unfair, unjust, wrong and no one should have to go through what Citibank has put my family and I through. I only wonder how many other wrongful termination's Citibank has gotten away with because people are afraid to go up against them or just don't have the money to fight and protect them selves? My husband and daughter are worried about me and so am I.
    PLEASE HELP US. I don’t know what else to do and I don’t want to give up. Sincerely. Damari
    AS OF 4/21/06 SENT TO THE GOVERNOR
    I SPOKE WITH THE EMPLOYEE RELATIONS DIRECTOR OF CITIGROUP TODAY, IT WAS ADMITTED THAT THERE WAS SOME WRONG INFORMATION GIVEN TO THE DFEH REGARDING THE 17th OF NOVEMBER, 2005. CITIBANK WILL BE SENDING IN A "NEW' RESPONSE DUE TO NOT DOING THE INVESTIGATION THOROUGHLY THE FIRST TIME. SO WHAT ELSE ARE THEY NOT DOING THOROUGHLY OR ETHICALLY? DAMARI
    I HAVEN'T HEARD FROM YOUR OFFICE AS I WAS TOLD I WOULD BE CONTACTED PLEASE FOLLOW UP WITH ME, THANK YOU
    A BETTER EXPLANATION Mother fired by Citibank for no good reason
    I am searching for an Employment Attorney willing to work on a contingency basis. I was fired while I was out sick, the managers states in a note added to my personnel file that he had called me to see if I would be coming into work on Dec. 13th but yet with my letter of termination he returned to me the faxed in doctors note, faxed in at 3:44p.m. on 12/12/05 by my doctor, which clearly stated that I would be out from 12/12-12/16/05. He sent me my letter of termination thru UPS, which arrive on 12/15/05. The manager knew that I was out on work related stress and I had a workers comp case pending. The manager states that I was fired for not complying with my warning and I asked how I could comply if I wasn't there to comply so then I get a letter from HR stating that I was fired for failure to follow the call in process but my doctor had called in for me on the 12th due to my stress level and blood pressure. The doctor had spoken to the supervisor on the 12th so they were aware that I wouldn't be in on the 13th and my doctor has the notes on my file that she had made a call in for me. Citibank did not follow their own procedures when they fired me. The EEOC has given me the right to sue and the letter arrived on 2/17/06 so my 90 days have started. The DFEH has also launched their own investigation which Citibank received notice on 1/23/06 and should be responding to the notice any day now, (as of 3/8/06they haven’t responded). I had an outstanding performance history with the bank; I had worked there for 4 years 2 months 6 days. I was the head teller one of the notary and the only Spanish-speaking teller. I have at least 40 letters of support from Citibank clients and I can prove that the manager was not equal with all the employees and although he was aware of the teller cooking the books under the direction of the supervisor none of them were put on corrective action yet I was written up for missing my first Saturday and then again when I missed my 2nd Saturday although I had a doctors note to be out of work due to my blood pressure and stress brought on by the manage and the unfairness in treatment. I had been threaten with job abandonment but at that time I hadn't missed any work long enough to be accused for this. Citibank violated code 132A of the worker comp law and I do have an attorney for that but they are unable to deal with all the other issues. I have a strong feeling that the manager never told HR that my doctor had called in for me nor did he share my doctors note with them, he is to get approval from HR before firing me yet fired me by 4:30 pm or so, I had also emailed him that day at 1:45 pm and explained that my doctor had spoken to the supervisor and faxed in a note, again he was aware that I wouldn’t be in. The manager had called my cell phone and left a message at about 10:25 am, he states that he called because I hadn’t called in a half an hour prior to my shift, which started at 8:30 a.m., why did it take him 2 hrs before calling me? And I would bet that the supervisor had made arrangements to have a teller there to cover my shift since my doctor called her. Please help my family and I. Sincerely, Damari
    Home 831-583-9077 all calls to this number are screen please leave a message, Cell phone 831-236-0112 Again please help us
    Sheri, (4/22/06)
    The reason the conversation came to an abrupt ending is due to my frustration with this issue, yes I was upset and angry and my stomach was turning and my chest tightening, I had it get off the phone and calm down and I took some Xanax to calm the anxiety attack which I felt coming on.
    As I explained on the phone, I have lost 25 pounds since Jeff Ursino first threaten me with job abandonment, I don't sleep well, I grind my teeth , I have gone to the emergency room for chest pains and a heart doctor and so much more. I have nightmares. From my house I see Highway 1, a constant reminded of the unjust done to me.
    I have seen about 10 different doctors and I have been given about ten different medications, I have been seeing a therapist every Friday since Nov. 2005 and I have only missed 2 appointments with him.
    My job was very important to my family and I, I have cashed in my IRA and 401k, my pension is on the way, I have sold some stocks at a lost to insure I have funds and all this because I was fired and I don't know how long I will be ill and I have bills. I have spent hours doing paper work for things such as unemployment, disability, activating credit protection dealing with connect one, Met Life. health insurance and more. I don't know how my benefits are being paid, I am not being directly billed and no one sends me the information I requested. I have lost my employee rate on my credit card and I still have to make payments to one of them.
    Can you imagine arriving home and seeing a UPS envelope addressed to me from Kevin Squires only to open it and find a letter from Jeff terminating me. Every time I see a UPS truck I feel I will be getting more bad news from Citibank. I did call him, he was with a client, I called his cell phone, he didn't answer, I emailed him, he received it and didn't respond but instead fired me, he lies, he returns my doctors note which stated the time I would be off, they lie to the DFEH, why wasn't the research done thoroughly in the first place, why were both of my write ups sloppy with incorrect dates and information? I wasn't fired for my performance, Jeff just wanted to hurt me more and this was his way.
    I was told that the center didn't have enough employees for some one to have Saturdays off but even though the center is short staff he fires me and allows Andrea to be out every Tuesday and Thursday but yet we were short staffed. I can't believe that all of this has happened to me for being ill and yet other employees did things that were more of a risk to the center than being out ill.
    I am sorry for raising my voice at you, I hope you understand it isn't directed at you, it is about the situation which Jeff created. I can't deal with more paper work and I don't trust anything Jeff or Kathleen say, they are unethical and will say anything to make themselves look good. At this point I will not be reading the attached Arbitration policy which you attached to this email, I can't deal with more paper work, I will research other avenues and continue to tell my story since I can't sleep.
    Met Life denied my long term disability but yet didn't talk to any of my doctors and I need to deal with that and other issues. Thank you for you time, Sincerely, Damari
    SENT TO SHERI PAULO 5/01/06 Hello Sheri,
    I received your phone call and all I want to know is what is it that we need to speak about?
    I don't understand what we have to say to each other. I feel that you and Citigroup will stand behind Jeff Ursino no matter what really happened. Jeff states that he called to see if I was coming in 2 hours after my shift was to begin and if not to call HR. I did call him and emailed him but he ignored that and fired me. He returned my note which stated that I would be out and yet called to see if I was coming in, did he not read the note he returned with my letter of termination and did not Kathleen let him know that my doctor called in at least I did something about it and my doctor and I were just protecting my health. Why did they lie? You said that they got bad information and now will submit a new response to the DFEH why not check your facts first before submitting information to the DFEH? why, because Jeff Ursino couldn't tell the truth.
    Hope to hear form you soon. Sincerely, Damari God bless us all
    AS OF 5/3/06 ==CONNECT ONE OF CITIBANK STATES THE I AM ON LEAVE OF ABSENCES WITH PAY AND THAT I HAVE 163 HRS OF VACATION TIME 80HRS OF HOLIDAY PAY AND 96HRS OF SICK TIME YET I HAVE LETTERS WHICH STATES I WAS FIRED ON 12/13/05
    05/06/06 ==IS THIS APPROPRIATE? SEARCHING FOR A CHAIR ON CITIGROUP TIME, I BET HE DOESN’T GET FIRED!AND ALL THE OTHER ONES DOING PERSONAL SEARCHES ON CITIGROUP TIME, I BET THEY DIDN’T GET WRITTEN UP OR HARRASSED AS I DID FOR BEING ILL AND WANTING TO PUT MY DAUGHTER FIRST!!!
    ronald.a.walter@citigroup.com I am interested in buying a good condition mid-nineteenth century Shaker rocking chair. Ron Walter office - 212-559-4393 home - 212-752-8453 fax- 212-793-3402
    On 8/27/2003, X Sananda Maitreya FAN wrote:
    I want the old....not the new. The hard vibrator with batteries. Not the soft, supple dildo. What the hell did you smoke, drink, eat or whatever to make your career drop like cow excrament. Your ego get to be so big that it couldn't fit on stage with your band? Yeah you're music is (slash that) WAS cool but you should've kept your mouth shut on your opinion of being a God. We're all Gods....and you're no more special than anyone else. I don't know a soul in the US under 25 that even knows who you are. What the hell happened to you? The name change and all that crap.... I was your biggest fan. Now I think you're an egotistical idiot shannah.l.olsen@citigroup.com
    Zachary Green :: zachary.green@citigroup.com :: 12/5/2005, 6:51 PM
    I somehow found my way onto this website, I don't remember how, but I have been really impressed with how well you guys are doing. I used to work in television sports in San Francisco, and I wish I had this sort of early training when I was younger. Great luck and keep up the strong work.
    I am looking for a friend Robert Norton-Edwards who went to the University of Cape Town with me and who was a DJ at the varsity radio. He emigrated to the UK, got married to Vanessa Edwards and worked at Volt Delta Europe. I lost touch with him about 7 years ago and want to re-establish contact so if anyone has an email address or work details or telephone number I would be very grateful! My email address is paula.vantonder@citigroup.com
    Dragon Boat Rowing Our dragon boat rowing team practises on Sundays 4-6pm at Kallang Sea Sports Club. All ICAAS members are welcome. Please contact our co-captains Matthew Lim (matthew.lim@citigroup.com) or Chan Tze Hoe (tzehoe_chan@hotmail.com).
    Oxbridge Challenge Cup, 26-27 March 2005; SAVA SPRINTS International, 9 Oct 2005
    We purchased several limited editions at PWG auctions in the late 1970-s - early 1980's (in Cleveland, OH & Philadelphia, PA). Is it possible that you have records of these purchases and, if so, might we have the ability to get duplicate certificates of authenticity?
    Lou Buccino Tampa, FL - Tuesday, September 30, 2003 at 12:43:47 (CDT) Name - Rich Warner Email - richard.warner@citigroup.com
    Date -- Thursday, 16 June 2005, at 8:25 a.m. From - Brooklyn Will never forget Echo 1973. The experiences and memories came right back to life when I found the site while looking for a counselor position for my daughter. I remember a bat that was trapped in our bunk and Chuck would laugh that we had bats in the belfry. Bonnie Newman, Susie Trachtenberg, Bambi and Diane Wilk- Where are you guys? I had a Dodge Charger that summer that we rode over to Monticello Raceway for the summer concerts (Jay and the Americans, Four Seasons) I found a softball at home that was signed by all the counselors in August, 1973 on the last day of camp! Here are some of the names of my old friends from that wonderful summer: Chris Mitterdorfer, Tim Marx, Mike Bleiberg, Jeff Luxenberg, Paul Achitoff, Mike Tex Stevens, Nathan Hale, Rochelle Morra,, Julie K, Wayne Weinryb, Mike Alaloff, Jon Hauser, Tom Leopold, Susie Trachtenberg, Diane Wilk, Bonnie Newman, Bambi - BJ, Mike Salemi, Richie Eder, and Mark Paschter. If any of you guys are out there, drop me a line.
    Regarding your question about Kew Gardens: I have a 1 bedroom in Hampton Court (Metropolitan & Park Lane S) for $179,900 (negotiable) in Kew Gardens. See my add below. Contact me at Cindy.Hecht@citigroup.com if interested in seeing it! Thanks
    Jeff Hack W’87 and his wife, Amanda, recently welcomed their first child, Andrew Lee, on Jan. 8. Jeff was recently named chief financial officer of Citigroup’s Smith Barney unit, while continuing as chief operating officer of Smith Barney’s global private-client division.
    Posted 4-15-05Steve Bowers, 1977 - 1978steven.p.bowers@citigroup.com
    I was stationed aboard the USS Truxtun CGN-35 from 1977 to 1978. We went to Subic Bay twice that I remember. The last time was in July of 78. I rotated off the Truxtun while it was in Subic. I was a RM3.
    Date: 06-Nov-2002 REQUEST #1407Name: MichaelE-mail: michael.c.eterno@citigroup.com
    Subject: Anthony Badalamenti Comments: Hi, My cousin's father was a medic in the army and that he landed in Sicily. That's all he knows about his father, as the father didn't talk about it much.
    The medic's name is Anthony Badalamenti. Do you have records of the medic in the 3rd infantry?
    I only found three infantries that landed on Sicily 3rd, 1st, and the 45th. The 45th said they have no record of Anthony Badalamenti. Thanks Michael
    May 09, 2002 BILL MCDONNELLWILLIAM.R.MCDONNELL@CITICORP.COM>
    I AM LOOKING FOR MARGARET LOWE SHE LIVED IN BAY SHORE,N.Y. GRADUATED 1964 I THINK SHE LIVES IN YAHPANK,NY
    Name: Allison St. Pierre Email:allison.k.stpierre@citigroup.com
    IP Address: 199.67.140.75 ()Location: Rocky Hill, CT USA
    Date: Friday, April 25, 2003 at 13:01:11Comments:
    Just finished Last Dance, Last Chance. You have to pity a man for his inability to see how stupid he really was, you have to pity a mother for not being able to say "I'm Sorry" to a woman who deserves to be apologized to, and you really must applaud a woman whos love of her children, strenght in her friendships, and commitment to health helped her overcome the greatest challenge she will ever have to face. I honor Debbie Pignataro. You go girl. To Ms. Rule: Excellent job on the writing. This is my first book that I have read of yours, and I'm hooked. Now I have to find volumes 1-7. Sign me...a new and forever fan. Allison St. Pierre
    You can reach Damari at dcsbears@aol.com
    Why was there "false/wrong information given? What does Citibank expect will happen when the doctors finally release me from disability? Does Citibank plan on giving me my job back? I was offered Cobra and then given my insurance back, why? Why did Citibank wait to the last day to respond to the DFEH and then fax in there reply with false information, they had 45 days or so to get their facts right so who gave them the false information and why? Why didn't they check their facts first?
    I was fired then the status was changed to active employee out on short term disability the on leave of absence? Why was my 401k sent to me? If I am an active employee why was the rate changed on my employee credit card? Why did HR tell connect One that they had made an error yet I have a letter of termination and one letter that was sent over night to make sure that I did not return to work on 2/01/06? Why did the bank not follow their own firing procedure? If I was fired why do I have all that vacation, sick leave and holiday time. Why was I sent a check for my vacation time and then they rolled over the time to the 2006 year? Why can't I get an answer to my question regarding who is paying for my medical, dental, vision? Why is Met Life now billing me for premiums for the Life insurance policy which I carry for my husband and also mine?
    I WAS AT COSTCO (5/17/06) WITH MY NEIGHBOR AND RAN INTO RICHARD WHITE HE MENTIONED THAT HE HAD GONE INTO THE BANK AND MISSED SEEING ME THERE, WHEN HE ASKED WHERE I WAS THEY TOLD HIM I HAD LEFT CITIBANK TO WORK WITH MY HUSBAND, YET AGAIN ANOTHER LIE FROM THE UNETHICAL EMPLOYEES AT CITIBANK , WHAT AND HOW DO YOU FIGHT AGAINST LIARS? I DO NOT WORK FOR MY HUSBAND, I WAS FIRED AND I AM OUT ON DISABILITY
    5/19/06 My daughter and I were at Ross to day and we ran into another Citibank clients, we said hello and he said that he had gone into pay his credit card bill and when he asked about me he was told that I had left to work for my husband, yet again another lie from Citibank in Carmel. I gave him my address and asked him to put this in writing and mail it to me, he said he would get the letter out to me on Saturday


    Extra! Extra!
    Read all about it!
    To set the record straight!
    Damari was fired by Citibank in Carmel!
    Damari did not leave the bank to go work for her husband. This is what Citibank clients have said that they have been told by the staff at the Carmel branch!
    What else will they lie about?
    Are they ashamed of what was done??
    You can reach Damari at dcsbears@aol.com

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  • identicon
    DAMARI, 1 Sep 2006 @ 4:56am

    CITIGROUP ETHICS AND THE LIES THEY TELL IN CARMEL

    The Monterey County Herald
    Attn: Herald Executive Editor, Carolina Garcia
    8 Upper Ragsdale
    Monterey, CA 93940
    cgarcia@montereyherald.com
    (831) 646-4306

    Ms. Garcia,

    I have attempted through several sources to clarify my position regarding my unfair treatment by my previous employer, Citibank. I had no previous plans to leave my position as Head Teller at the Citibank branch in Carmel. After 4 years of employment with the company, the unfair and unequal treatment of employees led to medically supervised work-related stress. The manager of the branch then accused me of job abandonment which led to my termination via UPS delivery on December 15, 2005, while I was at home on medical leave.

    Subsequent to my termination, I received numerous correspondences that referenced me as terminated, no longer with the company, and as a former employee. My 401K and pension have both been forwarded to me. However, when interviewed by the Department of Fair Employment and Housing, Citibank representatives reported that I was terminated due to not personally reporting my absence, but rather having medical documentation reported by my physician. When interviewed by the U. S. Department Wage and Hours Division, Citibank representatives reported on August 8, 2006, that I was still an employee of the company and that a letter indicating such would be forwarded to me. To date, this letter has not been received.

    I have continued to be in contact with several clients that have stated that Citibank representatives indicated that I was either on vacation, or that I voluntarily resigned in order to work with my husband in his new business. This is absolutely untrue. It was my intention to continue my employment as the benefits were extremely important to me, as well as to my family.

    Clearly, there has been a gross misrepresentation by Citibank, either to its clients or to the U. S. Department Wage and Hours Division. It is my position that I was unfairly terminated by Citibank. The unscrupulous behavior of Citibank and its representatives, locally and at the corporate level, is unacceptable.

    It is also my opinion that if a corporation as large as Citibank is representing itself on a local level, the local management and staff should act accordingly. A large part of the attraction of the Monterey area is the sense of community that is felt here on a day to day basis. If Citibank is allowed to misrepresent its actions to clients and government agencies, where will the corporate takeover end?

    Sincerely,




    Damari Stratford
    dcsbears@aol.com

    dcsbears@aol.com wrote:

    Subject: Re: Your message to the governor was received


    THE GOVERNOR HAS WRITTEN ME TWICE AND SAID HE WOULD HELP,, CITIBANK HAS LIED TO THE DFEH AND US LABOR DEPT WAGE AND HOUR DIVISION AND TO THEIR CLIENTS ABOUT MY STATUS, I NEED HELP, HOW CAN I FIGHT WHEN THIS CORPORATION IS TELLING LIES AND HAS ALL THE LAWYERS THEY NEED AND I CAN'T AFFORD ONE. HOW MANY TIMES ARE THEY GOING TO GET AWAY WITH MISTREATING EMPLOYEES
    ON 8/8/06 RONAN FROM THE US DEPT OF LABOR WAS TOLD BY A CITIBANK ATTORNEY THAT THEY WOULD SEND ME A LETTER EXPLAINING MY STATUS AS STILL AN EMPLOYEE, I HAVE YET TO GET THIS LETTER, HOW LONG DOES IT TAKE TO PUT A LETTER TOGETHER IF THEY ARE TELLING THE TRUTH?
    YOUR OFFICE AS WELL AS THE FIRST LADY'S OFFICE HAS CALLED ME BUT WE AREN'T GETTING ANYWHERE. IT HAS BEEN 7 MONTHS SINCE I FIRST WROTE THE GOVERNOR. CITIBANK ATTORNEYS HAVE CANCELLED 2 DEPOSITIONS AT THE LAST MINUTE THE LAST INE THEY CANCELLED WAS AFTER TALKING TO THE US LABOR DEPARTMENT,WHY?
    MY JOB WAS VERY IMPORTANT TO MY FAMILY AND I PLEASE HELP ME AND MY FAMILY AND ALL THOSE BEFORE ME THAT HAVE BEEN WRONGFULLY TERMINATED BY CITIBANK FOR NO GOOD REASON
    WHY IS EVERYONE SO AFRAID OF CITIGROUP? WHY CAN'T I FIND AN ATTORNEY WILLING TO STAND UP TO THEM ON A CONTINGENCY BASIS? I VOTED FOR THE GOVERNOR AND I NEED HIM NOW
    PLEASE CALL ANN FROM THE DFEH AT 408-277-1916 THEY TOLD HER THAT I HAD CALLED IN ILL ON 11/15/05 AND THAT I TOLD THEM I WOULDN'T BE IN, THIS IS A LIE I WORKED THAT DAY AND I CAN PROVE THIS WITH MY IME CARD, THEN THEY SAY THEY MADE AN ERROR
    PLEASE CALL RONAN AT 415-744-5590 EXT 226 FROM THE US LABOR DEPT TO VERIFY WHAT CITIBANK ATTORNEYS SAID. THE ONLY REASON THEY OFFERED ME FMLA IS BECAUSE I FILED FOR DISABILITY, BEFORE THAT THEY HAD PAID OUT MY FINAL PAYCHECK, FIRED ME VIA UPS, SENT ME COBRA INFORMATION.
    PLEASE HELP US PLEASE SEE THAT THE GOVERNOR GETS THIS EMAIL AND ASK HIM TO MAKE A CALL ON MY BEHALF
    CORPORATE AMERICA NEEDS TO TAKE BETTER CARE OF THEIR GOOD EMPLOYEES AND NOT ALLOW A MANAGER WITH BAD SKILLS TO FIRE SOMEONE JUST BECAUSE HE WANTS TO
    SINCERELY DAMARI STARTFROD
    MOTHER WIFE HUMAN BEING AND I VOTED FOR THE GOVERNOR
    I MATTER TOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


    CITIBANK IN CARMEL LIES TO CLIENTS ABOUT WHY I AM NOT THERE. THEY TELL PEOPLE THAT I AM ON VACATION OR THAT I LEFT TO WORK FOR MY HUSBAND INSTEAD OF TELLING THEM HAT THEY FIRED ME AFTER MY DOCTOR FAXED IN A NOTE AND CALLED IN FOR ME TO PROTECT ME FROM HAVING MY BLOOD PRESSRE RISE. JEFF URSINO AND KATHLEEN MUNOZ LIES TO ANN AT THE DFEH AND THEIR LAWYERS LIED TO THE US DEPT OF LABOR. KATHLEN WAS DOING THE OVERDRAFT ON HER DAUGHTERS ACCOUNTS AND REFUNDED HER OWN DAUHGTER MONEY WHILE THE MANAGER WAS ON VACATION. SHE LIES ABOUT BEING FIRED FROM WELLS FARGO, SHE LIED TO THE WORKERS COMP PEOPLE AND WILL LIE TO ANYONE. KATHLEEN HAD INSTUCTED THE OTHER TELLERS TO COOK THE BOOKS BY HAVING THEM PUT IN FALSE REFEERALS AND JEFF URSINO DID NOTHING ABOUT IT BUT I GOT WRITTEN UP FOR MISSING WORK WITH A DOCTORS NOTE. THEY STATE TO ONE AGENCY THAT I WAS FIRED AND TO THE OTHER THAT I AM STILL EMPLOYED, THEY STATE I WAS FIRED FOR NOT CALLING IN YET I WAS RESPONSIBLE ENOUGH TO HAVE MY DOCTOEOR CALL IN AND FAX MY NOTE IN DUE TO THE STRESS AND HARRASSMENT BROUGHT ON BY JEFF AND CITIBANK, WHERE ARE THE ETHICS IN THIS COMPANY


    NOW THEY ARE TELLING MORE LIES TO THE DEPT OF FAIR EMPLOYMENT AND HOUSING JEFF TELLS THEM WHY I WAS FIRED AND THEIR LAWYERS TELL THE US DEPT OF LABOR THAT I AM STILL EMPLOYEED
    PLEASE HELP US GET THIS STORY OUT TO THE WORLD IF IT ISN'T TOO MUCH TO ASK:) HOW DO YOU FIGHT LIARS, HOW DO THEY SLEEP AT NIGHT
    CITIBANK IN CARMEL 831-624-8258 CALL AND ASK THEM WHERE I AM ASK FOR KATHLEEN AND ASK HER WHY SHE LIES THIS WOMAN WAS HAVING CITIBANK PAY FOR HER DAUGHTER OVERDRAFTS AND HER A TELLER REFUND HER OWN DAUGHTER MONEY WHILE THE MANAGER WAS OUT ON VACATION SO WHY SHOULD ANYONE BELEIVE THIS UNETHICAL PERSON JUST AS JEFF URSINO THE MANAGER OF THE CAPITOLA BRANCH LIES TO HIS BOSSES TO MAKE HIMSELF LOOK BETTER PLEASE HELP US WE ARE RUNNING OUT OF TIME
    HOW DO YOU FIGHT A CORPORATION LIKE THIS
    Extra! Extra! Read all about it!
    DAMARI AND CITIBANK HERE IS THE TRUTH!!
    To set the record straight!
    Damari was fired by Citibank in Carmel!
    Damari did not leave the bank to go work for her husband!!!!
    DAMARI HAD NO PLANS TO LEAVE CITIBANK!
    DAMARI PLANNED ON STAYING FOR ANOTHER 16YRS.
    THE BENEFITS WERE VERY IMPORTANT TO HER FAMILY!!
    DAMARI WAS FIRED VIA UPS WHILE AT HOME ILL DUE TO WORK RELATED STRESS BROUGHT ON BY THE MANAGER AND THE UNFAIR AND UNEQUAL TREATMENT OF EMPLOYEES
    ALONG WITH BEING THREATEN AND HARASSED
    BY THE MANAGER FOR JOB ABANDOMENT.
    SEVERAL OF
    Citibank clients have TOLD HER that they have been told by the staff at the Carmel branch :
    THAT SHE LEFT TO GO WORK FOR HER HUSBAND!
    THIS IS AN OUTRIGHT LIE!!!!
    What else will they lie about?
    Are they ashamed of what was done??
    WHY DO THEY FEEL THEY NEED TO SAY SHE LEFT TO GO WORK WITH HER HUSBAND
    ( I DO NOT WORK FOR MY HUSBAND)
    ( I DO NOT WORK FOR JND PLUMBING)
    (NOR AM I ON VACATION)
    INSTEAD OF JUST TELLING THE TRUTH ?
    IS THERE ANYONE IN THE CARMEL BRANCH THAT COULD SWEAR TO THIS? NO!
    You can reach Damari at dcsbears@aol.com
    ENOUGH WITH THE LIES CITIBANK!!!
    IF YOU HAVE BEEN TOLD THIS PLEASE SEND HER AN EMAIL
    CITIBANK TOLD
    THE US LABOR DEPT WAGE AND HOUR DIVISION ,
    ON 08/08/06
    THAT I AM STILL AN EMPLOYEE
    YET I HAVE LETTERS AND DOCUMENTS
    THAT CLEARLY USE THE WORDS
    TERMINATED
    NO LONGER WITH THE COMPANY
    FORMER EMPLOYEE
    AND MY 401K AND PENSION HAVE BEEN SENT TO ME AS OF 8/24/06 I HAVE YET TO GET THE LETTER FROM CITIBANK WHICH EXPLAINS HOW I AM STILL AN EMPLOYEE! HOW LONG DOES IT TAKE TO WRITE A LETTER IF YOU ARE TELLING THE TRUTH HOW CAN THEY SAY TO THE US DEPT OF LABOR THAT I AM STILL AN EMPLOYEE YET THEY TELL THE DFEH THAT THEY FIRED ME FOR NOT CALLING IN, WHAT IS THE TRUTH CITIBANK??????????
    CITIBANK STATES THAT I WAS FIRED FOR NOT CALLING IN YET MY DOCTOR CALLED IN FOR ME THE DAY BEFORE AND ALSO FAXED IN A NOTE FOR ME WHICH THE MANAGER RETURNED TO ME WITH MY LETTER OF TERMINATION. THEY KNEW THE DAY BEFORE THAT I WASN'T COMING IN SO WHY WOULD HE CALL TO ASK IF I WAS COMING IN IF IT WAS CLEARLY STATED ON THE NOTE AND TOLD TO THEM BY MY DOCTOR TO PROTECT MY HEALTH
    JUST MORE LIES BY THE CITIBANK STAFF IN CARMEL

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    • identicon
      Damari, 12 Dec 2006 @ 2:02am

      Re: CITIGROUP ETHICS AND THE LIES THEY TELL IN CAR

      Thank you for all the comments, good, bad and indifferent.For those of you whom I upset I am very sorry. It has been about a year and things are moving along, yes I have had some, a lot of therapy, this hit me hard but we are moving on. I have 2 attorneys dealing with this. I admit that I had a lot to learn and I have learned that we really don't matter to corporate America it really is just about profits. My fight is not just for me but for all those wrongfully treated by corporate America. I didn't realize that all caps was so offensive, sorry to that one. Life is all about learning and this was a very hard lesson for us. Again, sorry if I offended anyone I am getting better now. As far as the manager goes, he will just have to live with what he has done and I wish him and his family the best hoping that no one ever treats them as he did us. God Bless Us All Damari Stratford

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  • identicon
    Damari, 9 Jun 2007 @ 5:38am

    Citibank ethics

    PETITION
    Please help us by signing our petition regarding …
    “Working mothers and Citibank ethics.”
    Go to-- http://my.Care2.com/dcsbears
    Mother fired, 12 days before Christmas, while out ill on a workers comp pending case, with a doctors note, fired via UPS. Citibank broke California labor codes & some employees at the Carmel branch & Citibank attorneys have not been honest with the Department of Fair Employment & Housing, Department of US Labor, Wage & Hourly Division & their clients in Carmel. Citibank attorneys & employees submitted false information, the lies must stop.
    Force Citibank to tell the truth.
    Time for Corporate America Ethics Reform.
    Stop corporate bullying.
    Send me an email if you have any problems signing in at:
    ( Dcsbears@yahoo.com or Dcsbears@aol.com )
    I strongly feel I was fired for putting my daughter first, please help us reach our goal of 100,000 signatures.
    What kind of manager fires you while ill?
    Thank you, Damari
    How did Citibank make the list of the:
    “BEST 100 companies for Working mothers”?????????
    Court date is coming up on June 14,2007
    All signatures will be forwarded to Senator Barbara Boxer
    Why does Citibank lie to clients about firing me? They have told their clients that I left to work for my husband, that I am on vacation, that I don’t work Saturdays, anything but the truth. They even lied about me calling in sick yet my time card proves I was there and my time card was approved by the supervisor.
    Please help us, how does the little guy fight Corrupt American Companies?
    Working mother and Citibank ethics
    Working mother at Citibank, how did they make the list of the “Best 100 Companies for Working Mothers? Fired for putting daughters needs first? Fired via UPS, 12 days before Christmas?
    Please forward to anyone that could help us, thanks.
    Keep this story going so we can get help. Tell a friend to tell a friend, how else can the little guy fight corporate America?
    Please help us if you can along with the Senator, this letter was sent to the Senator:
    To: Senator Barbara Boxer, Feb. 18, 2007
    Also: Jason J Chan,
    1700 Montgomery Street, Suite 240
    San Francisco, Ca.94111
    Regarding your letter of February 5, 2007, thank you. You state that you will submit a formal inquiry to the U.S. Department of Labor (DOL) and that this may take up to 4-5 weeks. In that case I have taken the liberty to put together this binder as to hopefully speed up the process or maybe just so you have it to review.
    In this binder I can show the Jeff Ursino was not fair and equal to all the employees and although others violated policy I am the only one he fired. Citibank did not follow their own policy much less that of the Ca. Labor laws and codes.
    I don’t believe that Citibank has been honest with their clients as well as the DFEH and DOL.
    Citibank did not submit a new statement regarding 11/15/05 to the DFEH and seem to stand behind their “ bad Information”. I worked the day they state I called in and supposedly stated that I would be out the rest of the week, not true. What else is branch 915, Jeff Ursino, Kathleen Munoz and their corporate attorneys in New York willing to lie about?
    Please help us get to the truth about why Jeff really fired me. Why does Citibank stand behind Jeff and his lies and much more? The teller that left about $10,000.00 out is still working their and to my knowledge was not written up and yet this was worse for the bank than me just wanting to care for my daughter and having my doctor call in for me.
    Jeff made error after error with the write ups and the firing procedure of Citibank. Why did Jeff Ursino and Citibank feel I wasn’t worthy of an exit interview? Why was I fired at home and not at my place of work? Why was I not given a verbal or informal warning as is Citibank policy?
    Please go through or have someone review my notes and proof of their dishonesty. Please help us and all those wrongfully terminated by corporate America.. It is time for Corporate America ethics Reform. Senator Boxer if I had been a bad employee I would have just walked away but I wasn’t. I have letters from clients that truly appreciated me and my work and even Citibank has acknowledge that I was great for the Carmel branch, so why fire me and throw me out like yesterdays trash? Because Jeff Ursino just didn’t like me and was out to fire me from the moment he threaten me with job abandonment before I had ever missed a Saturday. Why? As I told Dr. Lowell and all the other doctors I have seen, “this just doesn’t make sense!” I have spent the past 14 months fighting for my rights, please help me and my family, we need more moms like me that want to be their for their children and teenagers are children.
    I look forward to hearing from you, thank you so very much for writing back or at least someone from your office, thanks Jason J. Chan.
    Sincerely,
    Damari Stratford
    Home 831-583-9077 Fax 831-393-9464
    AS OF 4/21/06 SENT TO THE GOVERNOR
    I SPOKE WITH THE EMPLOYEE RELATIONS DIRECTOR OF CITIGROUP TODAY, IT WAS ADMITTED THAT THERE WAS SOME WRONG INFORMATION GIVEN TO THE DFEH REGARDING THE 15th and17th OF NOVEMBER, 2005. CITIBANK WILL BE SENDING IN A “NEW’ RESPONSE DUE TO NOT DOING THE INVESTIGATION THOROUGHLY THE FIRST TIME. SO WHAT ELSE ARE THEY NOT DOING THOROUGHLY OR ETHICALLY?
    THANK YOU
    As of 2007 they never submitted the correct information
    A BETTER EXPLANATION Mother fired by Citibank for no good reason
    I am searching for an Employment Attorney willing to work on a contingency basis. I was fired while I was out sick, the managers states in a note added to my personnel file that he had called me to see if I would be coming into work on Dec. 13th but yet with my letter of termination he returned to me the faxed in doctors note, faxed in at 3:44p.m. on 12/12/05 by my doctor, which clearly stated that I would be out from 12/12-12/16/05. He sent me my letter of termination thru UPS, which arrive on 12/15/05. The manager knew that I was out on work related stress and I had a workers comp case pending. The manager states that I was fired for not complying with my warning and I asked how I could comply if I wasn’t there to comply so then I get a letter from HR stating that I was fired for failure to follow the call in process but my doctor had called in for me on the 12th due to my stress level and blood pressure. The doctor had spoken to the supervisor on the 12th so they were aware that I wouldn’t be in on the 13th and my doctor has the notes on my file that she had made a call in for me. Citibank did not follow their own procedures when they fired me. The EEOC has given me the right to sue and the letter arrived on 2/17/06 so my 90 days have started. The DFEH has also launched their own investigation which Citibank received notice on 1/23/06 and should be responding to the notice any day now, (as of 3/8/06they haven’t responded). I had an outstanding performance history with the bank; I had worked there for 4 years 2 months 6 days. I was the head teller one of the notary and the only Spanish-speaking teller. I have at least 40 letters of support from Citibank clients and I can prove that the manager was not equal with all the employees and although he was aware of the teller cooking the books under the direction of the supervisor none of them were put on corrective action yet I was written up for missing my first Saturday and then again when I missed my 2nd Saturday although I had a doctors note to be out of work due to my blood pressure and stress brought on by the manage and the unfairness in treatment. I had been threaten with job abandonment but at that time I hadn’t missed any work long enough to be accused for this. Citibank violated code 132A of the worker comp law and I do have an attorney for that but they are unable to deal with all the other issues. I have a strong feeling that the manager never told HR that my doctor had called in for me nor did he share my doctors note with them, he is to get approval from HR before firing me yet fired me by 4:30 pm or so, I had also emailed him that day at 1:45 pm and explained that my doctor had spoken to the supervisor and faxed in a note, again he was aware that I wouldn’t be in. The manager had called my cell phone and left a message at about 10:25 am, he states that he called because I hadn’t called in a half an hour prior to my shift, which started at 8:30 a.m., why did it take him 2 hrs before calling me? And I would bet that the supervisor had made arrangements to have a teller there to cover my shift since my doctor called her. Please help my family and I. Sincerely, Damari
    Please forward to anyone willing to help us, thanks>
    March 8, 2007
    To: Senator Barbara Boxer
    Also: Jason J Chan,
    1700 Montgomery Street, Suite 240
    San Francisco, Ca.94111
    Dear Senator Barbara Boxer,
    On, 3/7/07, I received a notice from Citigroup, HR Communications Unit in New York, regarding Corporate benefits for January 2007, I have included a copy with this fax to you..
    I am at the point that I feel this is harassment, why, because Citibank fired me on 12/13/05. It is very upsetting to me every time I receive these notices, it is a constant reminded of everything I have lost due to the unfair and unequal treatment of employees by Jeff Ursino and Citibank. I have already been sent my 401K check due to my termination, I am not contributing to this program so why does Citigroup keep harassing me with these notices. Remember that last October, 2006, Citigroup sent me a letter ( 10 months after firing me) thanking me for 5 years of services and looking forward to 5 more years, why, they fired me. I would have made it to 5 years, as I had no plans to leave the company, but I was fired 12 days before Christmas via UPS. That notice was again just another reminded of what could have been and what I have lost. Please ask Citigroup to stop harassing me with these notices for they are very upsetting to me.
    Also, on 3/7/07, I received a letter from your Director of Constituent Services, Eric Jose Vizcaino, regarding a letter I sent you and it states that my concerns are being forwarded to the Director of the California Department of Fair Employment and Housing, Suzanne M Ambrose, for her review. Again, Citibank attorneys explained to the DFEH, how and why they fired me and as I pointed out to you in an earlier letter, Citibank lied to them about me calling in on 11/15/05, Citibank states that I called in and said I would be out the rest of the week. Again this is a lie, I worked that day. Sheri Paulo, Employee Relations manager of New York for Citigroup, had told me that they said this due to being miss informed , when I brought this lie up to her attention, she said that they had been given bad information and that they would correct this by sending in another statement to the DFEH, and to my knowledge they never did and instead stand by their lie. I have sent you a copy of my time card for that week and other information regarding their statement to the DFEH. Why does Citibank tell the DFEH that I was fired and Ronan of the US Dept. of Labor that I am still employed. They also told Ronan that they would send me a letter explaining how I am still employed, but I never received this letter, why? Last June, Citigroup gave me stock, which I refused due to being fired and Chuck Prince office acknowledges receiving my letter explaining that I had been fired and that I should not have been issued the stock and they took the stock back. I have also sent you a copy of that letter in the black binder which I sent to your San Francisco office, did you receive this binder?
    Please , Senator Boxer, please help us get to the truth, it is as if Citibank doesn’t know what the left hand is doing or the right hand is doing, please help stop the harassment. How many more letters am I going to be sent by Citigroup informing me of everything I have lost.
    Sincerely,


    -----Original Message-----
    From: ClubMom

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    • identicon
      Patrick, 17 Oct 2008 @ 9:20pm

      Re: Citibank ethics

      Wow. Can you say "hijack". I can't believe a reputable site would allow a single person to hijack in this OCD manor.

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  • identicon
    sarah, 22 Oct 2009 @ 12:43pm

    My experience

    Wow, you guys have had completely opposite experiences then I have had. I work on the cards side of citibank and I have had nothing but good experiences. When I had surgery they were nothing but understanding and when I didnt have the extra time to take off they went out of the way to help me with short term disability. When my son was sick and I didnt have any unplanned time left they let me flex without penalizing me so that I could take care of him. This has been the best job I have ever had and they have been nothing but wonderful too many. I think everyone has their own experience, but it is what you make of it. I find that postiive people have positive experiences.

    reply to this | link to this | view in chronology ]


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