Elon’s Big Moneymaker Plan… Doesn’t Appear To Be Paying Off

from the can-you-explain-this-strategy-again? dept

So far, the biggest genius idea from Elon Musk for Twitter was to try to make people pay for blue checks. He keeps insisting that this will somehow solve the “bot/spam” problem, but no one has come up with a credible explanation for how or why. Musk himself has compared it to a spam filter: saying that with Twitter Blue, tweets will be given priority, and that like with a spam filter users can choose to look through the un-blued dreck if they so choose.

But… that makes no sense if you can think about it for more than a few seconds. Spam filters work by getting rid of spam. But most non-bluecheck Twitter is… not spam. Similarly, you can’t subscribe your way around an email spam filter. Indeed, that seems likely to only encourage spammers to pay, and drive lots of other people away. The whole thing seems… just completely confused.

Still, Musk keeps defending it by arguing that he needs* new revenue streams and needs them fast, saying:

I think we need to spool up subscriptions. The reason I have extremely high urgency around subscriptions is that we are headed into, I think, quite a serious recession. And you can see that with basically every company doing layoffs. It’s not just Twitter. And in a recession, advertising is disproportionately affected. And then advertising where the advertiser cannot clearly trace how much they spent on an ad to what demand it generated, which is known as brand advertising, will be even more affected. This puts Twitter as we look ahead into a very dire situation from a revenue standpoint.

Which, in theory, maybe could make sense?

* The reality is that the only reason he “needs” to increase revenue so quickly is because of the massive debt load he chose to take on, after stupidly bidding an inflated price for Twitter and then realizing he didn’t want to cough up all $44 billion himself.

And, from the beginning, I have been pointing out that Twitter actually could come up with some real potential value that would make sense as a subscription product. But Musk seems incapable of finding the value adds. So far, the entire thing has been a complete and total disaster, something that a few of the remaining trust and safety people warned him about directly, according to a leaked memo obtained by Casey Newton over at Platformer.news. Based on the widespread abuse (much of it used to mock Musk), the whole system was put on hold. It’s being revamped as we speak, with a newly planned launch date of November 29th, which is a bit later than Musk initially said it was coming back.

But… here’s the thing: it’s not at all clear that this will make very much money at all. As I’ve noted, I can’t see any value in subscribing at all. The bluecheck-denoting-payment is almost an anti-signal these days. The “benefits” for signing up are minimal at best. And, according to Mashable… not that many people did sign up when it was available the first time:

Twitter Blue brought in $488,000 in those two days. Accounting for the $8 price tag, that’s 61,000 new subscribers at most.

Now, 61,000 new subscribers is nothing to sneeze at over a couple of days, but… it’s not a huge success either. As Mashable notes, it’s a tiny, tiny percentage of “power users.”

If you factor that only the 10 percent of Twitter users that the company considers to be “power users” would be interested in paying, the conversion rate is a bit better but not great at just over 0.25 percent. The average conversion rate in e-commerce is roughly between 2 and 3 percent.

And, it could be even worse. Because as the report notes, at least some of that revenue likely includes automatic renewals from the old Twitter Blue, and at least some of those accounts may not be so interested in renewing long term.

None of that is great. Now, you could argue that one or (if we’re being generous) two days and half a million dollars is not terrible, and if the program continued to grow with an increasing number of new signups, perhaps this could be a decent source of revenue to help pay down the $1 billion interest payments that Twitter is now facing.

But… you have to consider a few things. First, as Mashable notes, even if Twitter continues to sign up users at this same rate, it’s not going to make a huge dent:

In a best-case scenario where Twitter continues to gain 30,500 subscribers every day with zero cancellations, Twitter is looking at generating $7.32 million per month, or just over $87.8 million per year. That’s not quite the half of $5 billion that Elon Musk seeks.

Unfortunately, for Musk, that assumes a very large number of Twitter users who want to sign up, but haven’t. What seems a lot more likely, however, is that the core audience of Musk’s obsessive fans signed up immediately. And that audience is now at least partially exhausted.

It’s important to factor in that a substantial portion of the audience for Twitter Blue’s main feature, the verification badge, has likely signed up already. Twitter’s most requested feature over the years, the edit button, resulted in only 100,000 total paying subscribers when it launched last month. Also note that the allure of the verification badge prior to the new Twitter Blue was that only “notable” users received one. If anyone can just buy it for $8, it loses its appeal and less people will actually want it.

So… then what? I’m sure there are still a bunch more people who will subscribe, but it’s difficult to make this math work out in a way that makes sense, especially after Musk chose a strategy of driving away most of the lucrative advertisers.

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Comments on “Elon’s Big Moneymaker Plan… Doesn’t Appear To Be Paying Off”

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That One Guy (profile) says:

The 'I have $8 I'm willing to waste' mark

When you turn ‘this is who they say they are’ into ‘this person has $8 they’re willing to spend, no we don’t care beyond that’ it shouldn’t be any sort of surprise that the value of the service/mark drops off a cliff. Add to that asking people to pay money even as you make the product you’re trying to sell them worse than it was when they were paying nothing and the whole thing was pretty much doomed from the outset.

Musk can scramble around to try to squeeze blood from some other stone because I feel pretty confident in saying that that particular one is bone-dry.

This comment has been deemed funny by the community.
Thad (profile) says:

Twitter Blue brought in $488,000 in those two days.

And cost them millions in advertising.

Homer: Look at this, Marge. $58 and all of it profit! I’m the smartest businessman in the world!
Marge: Stampy’s food bill today was $300.
Homer: Marge, please. Don’t humiliate me in front of the money.

mrschaosmanor (profile) says:

Re: Re: Hey, REPACKAGE!

Showing off how far down the right wing billionaire delusion hole he’s fallen, Musk has just blamed the loss of ad revenues on imaginary “activist organized boycotts” pressuring companies to leave Twitter…. and threatened to SUE the imaginary leftist activist boycott organizers allegedly responsible for all those companies’ business decisions. He said this IN A MEETING WIT ADVERTISERS, all of whom will know they aren’t being menaced by shadowy woke groups, but are instead motivated by their lack of confidence in Twitter as a “brand safe” platform for their company’s ads.

And to top it off, Musk then himself THREATENED advertisers by saying he intended to “name and shame” any who LEFT TWITTER– because they all “ought to” keep supporting his mania for making his toy public square suit his desires better?

He’s actually talking TO advertisers who are the revenue sources of the platform as though it’s appropriate for him to PUNISH them if they don’t obey him?! While also telling them obvious untruths, like his claim that content moderation has NOT changed… even though EVERYONE MODERATING content has been fired or quit the company rather than submit to Musk’s “hardcore” loyalty checks and exorbitant demands to make his bad ideas work as though they were good ones.

It’s all VERY Trumpish, sadly. Saddest is that so many people who aren’t stupid cherish an illusory picture of Musk, whose wealthy apartheid background (and its associated assumptions of superiority) has really come out in middle age. He’s been lucky, and broken a lot of laws and gotten away with it, but he thinks being rich means he must really be a genius. Besides, he still owes me several hundred bucks Paypal held up pending “proof” it wasn’t some sort of shady money… a practice that meant the funds would somehow belong to Paypal unless you could extract it from their clutches. I wonder how may others he stole from that way?

Christenson says:

Re: Re: Re: Chaos needs a cite...

Ma’am:
There’s enough chaos at Twitter right now that it’s hard to know if you are discussing today (Monday 11/21/22) or last week. Please cite a source for your opening paragraph, thanks!

Showing off how far down the right wing billionaire delusion hole he’s fallen, Musk has just blamed the loss of ad revenues on imaginary “activist organized boycotts” pressuring companies to leave Twitter…. and threatened to SUE the imaginary leftist activist boycott organizers allegedly responsible for all those companies’ business decisions.

glenn says:

Eliminate all of the folks from that 61k who signed up in order to pretend they’re power/spam-bots, then you won’t even have the measly half-million bucks they might bring in each month. Nope, the question that Elon still hasn’t answered is, “Where’s the beef?” He’s still Mr. Crash & Burn, but at least with twitter it’s only in a virtual space.

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This comment has been deemed insightful by the community.
PaulT (profile) says:

Re: Re: Re:

Of course not just US media. Twitter is available in most other places in the world. Why would a news outlet with a long history of reporting on international as well as domestic stories not be reporting on the goings on even if it was a US only company? Why would a UK outlet not be reporting on an issue that affect 18-20 million UK users of Twitter?

I can understand being annoyed at the saturation of stories at the moment, especially if you’re mainly looking at tech media, but this is an important story, and Musk does keep doing stupid things that are newsworthy.

radix (profile) says:

This is Internet 101 stuff. Out of all users, only about 10% interact with content, and 10% of those actually create content.

https://en.wikipedia.org/wiki/1%25_rule

Maybe Twitter beats those numbers, but I doubt it’s significantly different than that.

Taking 40 mDAU as a baseline, that’s only 400k that are serious daily tweeters that have enough influence that they might pay a subscription long-term. $3.2m/month ($38.4m/year) is a good starting point for any assumptions he wants to make. Adjust up or down from there based on whatever initiatives are in the pipeline, but that’s a LOOOOOOONG way from the billions it will take to avoid default.

PaulT (profile) says:

Re:

Also, business/economics 101 from what I’m aware of. You can’t take a product that’s free and charge any price for it, even a few cents, without that being a major hurdle to adoption.

Asking people to pay the same as they would for a Disney+ subscription, with nothing tangible in return except for a badge that used to be free, which has already been devalued by the subscription itself bypassing verification? No chance in hell. Maybe he could have got a one-off $8 payment for newly verified accounts, but not this.

This comment has been deemed funny by the community.
IanW (profile) says:

Re: Does not take "A Genius" to Save Twitter, or maybe it does ?

I’m not the visionary or Entrepreneur that Musk is, but I do see s simple and incredibly profitable path out of this for Musk…

  • Introduce a new “Red Checkmark” (with a gold outline)
  • Offer the “Very Stable Genius’ back onto the platform. He had almost 90M following before he was booted off
  • Require that anyone who wishes to worship (follow) the “Previous Occupant of the Oval Office” (aka POOO) must subscribe for $10/month. They will be recognized with a “Red Checkmark” beside their name.
  • Only those who follow POOO will be able to see his tweets
  • Any replies to those tweets will only be visible to the “RedMarks”
  • Any posts referencing #POOO will only be visible to the “Redmarks”

This proposal would allow #POOO to say he’s back on Twitter, and if all the prior worshippers came back would generate $900M/month for that other Genius!!

Now, introduce the concept of a digital “swear jar”. After all, “Free speech is not Free”.

  • Should a RedMark post something offensive and it is flagged for removal for violating Twitter’s guidelines, the poster shall have the opportunity to put $1 into the “swear jar” – The post will then be reinstated, but behind a “Warning: This an offensive tweet” control.
  • Users who wish to view the offensive tweet will be charged “2 cents” (ie: a paywall; thanks for the idea NYT).
  • Should continue users find the blocked tweet offensive, after 3 threes, it’s outta there.

Not sure how much money the swear jar would generate but I’m sure it would pay for all the moderators Twitter could possibly need to moderate the rest of the Blue World.

I offer these concepts to Elon in return for a small 1% fee off the top.

IanW (profile) says:

Re: Re: Genius takes note, misses oppurtunity

Well, it would seem a few days later Musk got wind of my suggestions and in a tweet (10:31 AM · Nov 18, 2022), he announced a new policy (another one, yes):

New Twitter policy is freedom of speech, but not freedom of reach.

Negative/hate tweets will be max deboosted & demonetized, so no ads or other revenue to Twitter.

You won’t find the tweet unless you specifically seek it out, which is no different from rest of Internet.

And later that day, put it to a poll if #POOO should be reinstated (4:47 PM · Nov 18, 2022)

So, he got the point to invite #POOO back, but restrict the reach of #POOO to those who seek it out (aka Red CheckMarks ONLY), but completely misses the idea on how to monetize that for Twitter.

I guess Musk would rather stick to his “principles” than return Twitter to profitability.

That One Guy (profile) says:

Re: Re: Re:

So, he got the point to invite #POOO back, but restrict the reach of #POOO to those who seek it out (aka Red CheckMarks ONLY), but completely misses the idea on how to monetize that for Twitter.

Not a chance in hell he’d apply the shadowban filter to Trump as all the Trump cultists would rip Elon to pieces for daring to ‘censor’ their Dear Leader, so no, america’s biggest sore loser will not be opt-in.

Anonymous Coward says:

value ads vs value adds

\@WalmartGreatValueBrand ☑️: We have the thing for your Jewish neighbors. Only at Walmart™

\@SpaceXX ☑️: T-10 until our next 🚀 launches into 🇺🇦. Standby for liftoff!

\@SpaceXXX ☑️: Watch me launch my rocket 🚀 into 😮

Seems like there’s lots of great ads at the $8 price point. What a shame that the advertised company isn’t the one getting the added value 🙂

That One Guy (profile) says:

Re: Good thing Musk isn't a singer because he's crazy tone-deaf

‘A recession is coming which means money’s going to be tight for everyone but most importantly for me, so everyone else needs to hand over money they might not have to spare so that I, a billionaire, will be able to keep the platform running for the handful of people who haven’t burned out, left or been fired yet.’

PaulT (profile) says:

Re:

I keep seeing this comment on various sites.

Did you guys miss the part where all this is happening because Musk was forced to pay way too much per share for the company before it was removed from exchanges and because a privately held company?

I know it’s hard to keep up with the nonsense, but the first thing that happened was that it was no longer possible to buy shares because Musk bought them all, and he can’t reverse that without going through processes to make it publicly traded again (which is not likely to be possible in its current state).

Bloof (profile) says:

Who would have thought taking actions that alienate the people who attract and retain users on the platform you spent billions to buy purely so the worst people online would hail you as a hero would cause such havoc and generate little profit in return? Everyone but Musk apparently.

He’s like a rich person who buys a scenic tract of land because it’s scenic then decides, without doing any research, that it would be better without some animals and certain kinds of trees then wonders why it becomes an ugly money pit overrun with vermin.

Christenson says:

Elon never disappoints...latest developments!

1) Elon has locked everyone out of the office until Monday while he figures out who did or did not press OK on that nutty e-mail of his and opt in to hell.

2) Elon has been falsifying his educational background, as well as his flouting of US immigration law.
https://twitter.com/capitolhunters/status/1593307541932474368

Christenson says:

Elon never disappoints...latest developments!

1) Elon has locked everyone out of the office until Monday while he figures out who did or did not press OK on that nutty e-mail of his and opt in to hell.

https://twitter.com/ZoeSchiffer/status/1593391604785504257

2) Elon has been falsifying his educational background, as well as his flouting of US immigration law.
Quoting CapitolHunters on Twitter:

Someone has to say it: Elon Musk has lied for 27 years about his credentials. He does not have a BS in Physics, or any technical field. Did not get into a PhD program. Dropped out in 1995 & was illegal. Later, investors quietly arranged a diploma – but not in science. (A thread).

https://twitter.com/capitolhunters/status/1593307541932474368

If I were a creditor, I would want to get paid in advance by twitter, and that especially includes those twitter depends on for network infrastructure and power.

I’m betting Twitter fails completely (becomes basically unusable) by Christmas.

Tanner Andrews (profile) says:

Louis the Loanshark has Methods to Encourage Payment

The reality is that the only reason he “needs” to increase revenue so quickly is because of the massive debt load he chose to take on, after stupidly bidding an inflated price for Twitter and then realizing he didn’t want to cough up all $44 billion himself.

I can understand not wanting to cough up $44B for a company to be run by Mr. Musk. Indeed, that fully aligns with my views. Having $54.20 per share was probably a good deal for most of the stocik holders.

The question is, ``what kind of person would lend $13B to such an entity?” And perhaps, on reflection, ``what kind of security did they get?”

Because $13B for a tax write-off seems a little dear for my taste.

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