AP Examines Just How Ridiculous ISP Contracts Are

from the just-so-you-know dept

We recently learned that customers of Verizon’s FiOS service don’t get to see the full terms of service they’re agreeing to until after it’s been installed. But, of course, no one actually reads those kinds of things, because if you did, you’d probably never agree to it. To help you out, the Associated Press took some time to read through various ISP end user license agreements (EULAs) and discovered that ISPs put a ton of ridiculous stuff in the fine print, which is basically to give them many different options to kick you off if they suddenly decide you’ve become a problem. Or, in some cases, it’s because lawyers want to protect the ISPs from ridiculous lawsuits, which leads them to put in clauses warning customers that the ISP (in this case, Verizon) doesn’t own the internet, so that people know they can’t sue Verizon for something that happens online. Verizon recently removed that clause, apparently realizing that it was a bit extraneous.

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Companies: verizon

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Comments on “AP Examines Just How Ridiculous ISP Contracts Are”

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9 Comments
Verizon User says:

Verizon no longer asserts that they "don't own the internet."

The Verizon ISP user contracts previously pointed out that Verizon doesn’t own the internet. They’ve now dropped that clause. Perhaps they dropped the clause “apparently realizing that it was a bit extraneous…” But perhaps they dropped it because they no longer want to concede that they don’t own the internet.

Anonymous Coward says:

Supposed to be a dumb pipe

from the article:
“Without the safeguards offered in these policies, customers could suffer from degradation of service and be exposed to a broad variety of malware threats,” said David Deliman, spokesman at Cox Communications.”

Is this in reference to their TOS ?
I don’t get it. Is that some sort of threat ?

And – yes, competition would (hopefully) put such practices out of business.

Crazy Coyote says:

TCP vs. IP

The sole inventor of the World Wide Web (not the internet) is Timothy Berners-Lee. That is the real information super highway. Gore had a hand in the internet but so did Bell Labs, Dec and UNIX developers,and hundreds of others. The internet can exist without the Web but the Web cannot exist without the internet. So what are we really talking about here?

Gene Cavanaugh (profile) says:

fine print

As an attorney, I have to agree with Einstein; the “only thing that is infinite is human stupidity …”. Putting stuff like Verizon not owning the internet PUTS THAT CLAIM IN ISSUE! In fact, much of the stuff in the internet would not be easily assertable in court if the company putting it in fine print had not brought it up! In such a case, “more” may be “less”.

weebit says:

No one person invented the Internet as we know it today. Many people contributed major breakthroughs that made the Internet what it is today. The World Wide Web was invented by Tim Berners-Lee and Robert Cailliau in 1990. and early 1991, Tim Berners-Lee wrote the first web browser. But Tim Berners-Lee and Robert Cailliau In 1989, while working at CERN (the European Organization for Nuclear Research), both men made proposals for hypertext systems. In 1990 they joined forces and wrote a joint proposal in which the term “World Wide Web” is used for the first time (originally without spaces).

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