National Consumer Council Notices That EULAs Are Unfair

from the you-just-noticed? dept

This seems rather obvious at this point, but the National Consumer Council in the UK has released a report pointing out that software end-user license agreements (EULAs) are unfair. The problems with EULAs have been widely discussed before. They’re generally dense and full of legal language, so that users have no idea what they’re agreeing to. They’re non-negotiable, so it’s not like a standard contract either. Often people need to agree to them before they can even read all the terms (“by opening his package, you have agreed to…”). The end result, of course, is that no one reads them. If you did, you would probably never agree to what they said anyway. So, while this is nothing new, it’s nice to see consumer protection groups shining a light on how EULAs are very often unfair.

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Comments on “National Consumer Council Notices That EULAs Are Unfair”

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Anonymous Coward says:

The solution here is to vote with your money for a certain type of software we called free software.

Free software are very consumer friendly.

But of course, almost nobody cares about being in the driver seat. Only computer geeks that probably can program can possibly understand and care about freedom and the right they received from softwares that they use everyday.

Until everyone is a computer programmer or something, nobody care about unfair EULA.

R.Paul Waddington says:

Don't wait a second longer!

I have been challenging CAD vendors directly in relation to the conditions found in their EULA and I would encourage every professional software user to do the same by writing directly to the CEO and board members of these companies and letting them know exactly what you think.

Writing your comments here is good but writing to a vendor is better.

It is not appropriate nor necessary to wait for a legal challenge or for legislation to have these EULA pulled into line, and voting with you feet will only slow the process, all software vendors will go down this road of using EULA for invasive purposes if users sit on their hands.

Read this blog, read and understand the EULA within the software you have and if you find the clauses I have don’t wait a second more before writing to the company concerned and lean very hard on the dealer that let you get into this position.

R.Paul Waddington.

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