Unwavering Focus On Doing What To Customers?

from the just-wondering dept

Broadband Reports has a bit of fun at Qwest’s expense for the companies claim that its “unwavering focus on the customer” has positioned the company for growth. The post lists out a number of things Qwest has done that seem particularly customer unfriendly — mostly things designed to give customers fewer choices so that they’re stuck as customers, rather than happy customers who choose to stay with Qwest because it’s the better option. Of course, they don’t even mention Qwest’s highly publicized terms of service that seemed anything but customer friendly. Obviously, the quote is just something that executives always say — so shouldn’t be taken too seriously. We’re still waiting to see a company say that its focused on getting monopoly power of its market so it can charge monopoly rents, screwing over the customers, but rewarding shareholders. That would be a bit of refreshing executive honesty.

Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “Unwavering Focus On Doing What To Customers?”

Subscribe: RSS Leave a comment

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...