Would You Trade Your Privacy For Free Calls?

from the hope-not dept

We’ve been arguing for a while that cheap phone calls aren’t what should make VoIP compelling. Rather, providers should focus on more compelling applications and offerings (or, better yet, opening up and letting others develop those apps to make their service more valuable). However, as the race to ever cheaper calls continues, one new firm is offering up a VoIP service that seems to be pretty questionable. The system basically works like the early Dialpad offering from many years ago. You go to a website, and can punch in your phone number and the phone number of someone you want to call, and the system will call both of you and connect you. It’s also free for up to five minutes. Nothing particularly new or interesting there. Then comes the fine print which (of course) no one reads. Turns out that as you’re agreeing to use the system, you’re also opening up your computer to them and granting permission for them to spy on everything you do. While it’s likely this may just be the result of a typically over-reaching lawyer writing up a ridiculous terms of service, it still reflects poorly on the offering.


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Comments on “Would You Trade Your Privacy For Free Calls?”

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22 Comments
John says:

No Subject Given

Personally I have little problem with the terms of service now that I am aware of it. The benefits of having a free or extremely cheap phone calls would be worthwhile for many. Though I think it should be mentioned outside of the fineprint.
As for the comment about the race for ever cheaper calls? There is a reason for it, people want cheap calls. 16 of the 17 people I know who use voip as their primary telephone service do so because of the price. The 17th person does so because he had a horrible experience with the telco years back and won?t deal with them again.
No-one I have ever met, or talked to, would choose voip only because of the features.

Michael says:

Re: No Subject Given

The fine pritn for Jajah isn’t that bad. The reference the following:

“This information may include the URL from which You arrived, the next URL You may visit, what browser You are using and your IP address.”

That’s just general info embedded in every web request you make by your browser.

They also reference:

“JAJAH may collect information about any activity being performed by You while using the Product, including any correspondence between you and other users of the JAJAH site, messages left by You on any board or any searches and requests performed by You.”

They’re simply referring to your usage of their own service, not your complete web activity. In other words, they track messages between users OF THEIR SERVICE and posts on the JAJAH.COM FORUM, and web requests FROM THE JAJAH.COM SITE. They’re not out to track all of your activity, nor could they with their technology. Yes, the wording is very very poor, and I do have an issue with it, but the intent seems clear and the portrayal by you and the scum that is Mark Hachman isn’t completely deserved.

I usually respect posts here on techdirt.com, but sometimes you guys only serve to make the already over-hyped stories that much worse.

Be honest, but be objectively honest!

Andrew Strasser (user link) says:

I've seen Comcast offering some services.

I found out today that comcast is offering broadband phones now with numbers and everything in the Michiana area. I found this an interesting tidbit that kind of related and with so much discusiion on this particular topic I decided I’d pipe this one in. They are running free calls period for 40 bucks a month. Not a bad deal really, though if you just used you voice chat in IM you’d achieve the same goal without spending the 40 bucks a month for a phone that can call anywhere anytime when you already have that exact cable there being used for the same purpose. It won’t change until they see they can’t make money at it and they can.

virtuald00d says:

Virtual?

You know, this kind of thing brings to mind yet another good reason for virtualization.

Go ahead and setup a VM on your box for doing such VOIP-bugged, Luxemburg legalized phone calls for free. They can’t look at any other VM’s, just the one you have the software installed on (which would hopefully be rather minimal in function and scope–maybe a good use for that ancient copy of Win98… 🙂 ).

Do your real work in a different virtual machine.

Paul says:

You get what you pay for...

Is this “free” service really anything new?
(Take the most common one I’ve run across: WeatherBug)

As the adage goes, “if it sounds too good to be true…”

Research your contracts and if you don’t agree with the cost/value defined then, simply don’t use the service.
Ultimately this comes down to educated consumers but considering e-mail scams are still so effective…

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