Software Upgrade Destroys Data For UK Schools

from the yet-another-glitch? dept

There’s that word again. Rather than admitting a major problem, the supplier of software used to manage many schools throughout the UK is saying that it was an upgrade “glitch” that corrupted and destroyed plenty of school data, much of which cannot be replaced. Apparently, the firm in question, Capita, told schools to upgrade their software, but didn’t bother to do very much testing on the new product — so many schools ended up destroying their records without any backup. The company doesn’t seem too concerned though, suggesting that most schools upgraded without any problems. Why should they care, though? This is the same firm that supposedly also screwed up two other high profile projects (“software problems behind huge delays at the Criminal Records Bureau and glitches during the introduction of the London congestion charge”) and yet they still seem to be able to get business from schools.

Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “Software Upgrade Destroys Data For UK Schools”

Subscribe: RSS Leave a comment

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...