Wal-Mart And First Data Offer Everyday Triple Billing For April Fools
from the April-Fools? dept
Ooops. It turns out that First Data screwed up big time last week and pulled something of an April Fool’s joke on nearly a million Wal-Mart shoppers: they charged them all either double or triple their final bills if they used either Visa or Mastercard on Wednesday. While the charges occurred Wednesday, they didn’t show up on customer accounts until Thursday – April Fool’s day. Very little explanation is given for the mistake other than that it was caused by some mysterious “hardware failure” and that it only affected Wal-Mart stores. Anyone know what kind of hardware failure could possibly double or triple bill nearly a million people? The charges have been reversed, though some may not see the refund until later this week. Still, the fact that this impacted so many people and wasn’t caught and stopped quickly should make people wonder what happened.