The Domain Name Hostage Game

from the let's-make-this-as-difficult-as-possible... dept

Network Solutions has often had the reputation of being less than easy to work with. Now, they’re being accused of holding a bunch of domain names hostage. A German registrar that used to work with Network Solutions to handle their registrations recently decided to move all of their accounts to their own subsidiary. In response, Network Solutions sent all of the German company’s customers letters asking them to renew directly with Network Solutions. This isn’t a huge surprise. Lots of registrar companies (including NSI) are known for sending mailings to people that look suspiciously like bills to try to trick them into moving their domain names. The various registrars have gotten in trouble for this before. However, on top of this, NSI also refused to transfer the domains unless the customers (most of whom were in Germany… and thus spoke German) sent a fax written in English. Unfortunately, this isn’t all that surprising given the way most registrars work. It’s a little sad that they think the way to keep customers is to make it as hard as possible to transfer out, rather than making sure the service is better than the competition.

Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “The Domain Name Hostage Game”

Subscribe: RSS Leave a comment
TotalNIC (user link) says:

TotalNIC do this too

TotalNIC have done similar to me – they REGISTRAR LOCK your domain name, so that you can never transfer it away to another REGISTRAR.

They ask for notarised letterheaded documents, which even if you manage to come up with (as an individual) they ignore, claiming they never received them. Oh and they won’t accept registered delivery mail, so there’s no way to prove they did receive it!

At the end they just put your account in “default” status and your domain gets put on their auction site!

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...