Number Portability Not So Smooth For Everyone

from the it's-all-about-appearances dept

While the initial stories about number portability suggested everything was going much smoother than expected, you knew it couldn’t be perfect for everyone. In our own comments, we received one story of porting hell that sounds somewhat similar to the problems experienced by someone at the NY Times. In both cases, it appeared that whoever did the porting wasn’t entirely sure how the process worked, and the transfers did not go through properly – or if they did, they took much longer than the two and a half hours the FCC said should be the maximum amount of time. I’m sure there are plenty of other stories like this one. Considering that (for the most part) the carriers have some incentive to make the process appear to be as painful as possible, I’m almost surprised we haven’t been seeing many more stories like this yet.

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