IM At Work Growing, But Not That Quickly

from the slow-and-steady dept

A new study of how people use instant messaging at work has found that many companies do officially use it as a communications tool – but not nearly as many as the research company orginally expected. I don’t think this is all that surprising. It seems that companies are being cautious about officially supporting IM as they have some security concerns – and everyone is still trying to figure out which IM product is worth using. Anyway, I think any prediction from “three years ago” would be suspect – just because that was in the midst of when any analyst felt it was his or her duty to assume that everyone would adopt everything in a matter of months.

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