Forrester Slams E-Commerce Outsourcers

from the ouch dept

Forrester looked at a number of those e-commerce outsourcing firms and found that most of them aren’t very good. Those companies, of course, beg to differ. Personally, I’ve been hearing a lot more complaints from folks who’ve used any of these companies. For the most part, they are all very sure of themselves, but often prove to have very little experience or specific knowledge about the area they need to build a product for. I think this will change as people get more experience, and as the “gold rush” mentality dies down a little – so there’s less rush to “get it done yesterday” and more of a chance to really plan.

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