Your wrong. The contract is between Lowe's and the paying customer. I used to install for Lowe's and believe me they try to screw the contractors every chance they get if anything goes wrong. They are so willing to pay off the customer to shut them up and or make them happy which ever you prefer, but realistically if they were honest and upfront with the customers, had better products or at least held the vendors accountable for quality control, and had trained people on the floors, 90% off the problems would go away. I truly believe that if the owners new what middle management was keeping from them, things might turn around. But then again why would they care, the amount the uppers make vs. the longevity with the company, they take the money and run
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Re: Lowe's doesn't install anything...
Your wrong. The contract is between Lowe's and the paying customer. I used to install for Lowe's and believe me they try to screw the contractors every chance they get if anything goes wrong. They are so willing to pay off the customer to shut them up and or make them happy which ever you prefer, but realistically if they were honest and upfront with the customers, had better products or at least held the vendors accountable for quality control, and had trained people on the floors, 90% off the problems would go away. I truly believe that if the owners new what middle management was keeping from them, things might turn around. But then again why would they care, the amount the uppers make vs. the longevity with the company, they take the money and run