from the and-where-it-came-from dept
There was a time not too long ago when tech companies enjoyed broad public support and adulation. Now they face widespread opposition and criticism from almost all corners. The shift from one to the other has long been called the “techlash”, but it’s always been unclear where it really came from and how it happened, and especially what role tech journalism and company communications played. This week, we’re joined by Dr. Nirit Weiss-Blatt, author of the new book The Techlash and Tech Crisis Communication, for a deep dive into the story of the techlash phenomenon and how companies are reacting to the new dynamic.