by Mike Masnick
Tue, Dec 1st 2009 3:42pm
Hopefully this is just a big mistake, but Slashdot points us to a bunch of Google Docs users complaining that Google is blocking them from sharing their documents claiming "inappropriate content," even in cases where the content is clearly fine, such as college class notes and homework assignments. Even assuming this is just some sort of bug, the bigger issue seems to be Google's lack of response, despite the issue cropping up weeks ago. This charge has been raised about Google in the past, and it's only going to become more important. As more and more people rely on Google for services, the company is going to need to improve its handling of customer service issues and communication.
If you liked this post, you may also be interested in...
- YouTube Wins This Round In Germany In The Stupid Neverending War With GEMA Over Streaming Rates
- DailyDirt: Winning Isn't Everything
- ISIS Now Has Its Own Encrypted Messaging App; Doubt They'll Abide By Politicians' Demands For Backdoors
- DOJ's Equitable Sharing Program Takes $1.2 Billion Hit, Much To Dismay Of Asset Forfeiture-Abusing Law Enforcement Agencies
- Scientist Bans Use Of His Software By 'Immigrant-Friendly' Countries, So Journal Retracts Paper About His Software