by Mike Masnick
Tue, Dec 1st 2009 3:42pm
Hopefully this is just a big mistake, but Slashdot points us to a bunch of Google Docs users complaining that Google is blocking them from sharing their documents claiming "inappropriate content," even in cases where the content is clearly fine, such as college class notes and homework assignments. Even assuming this is just some sort of bug, the bigger issue seems to be Google's lack of response, despite the issue cropping up weeks ago. This charge has been raised about Google in the past, and it's only going to become more important. As more and more people rely on Google for services, the company is going to need to improve its handling of customer service issues and communication.
If you liked this post, you may also be interested in...
- Senior Brazilian Court Says 'Right To Be Forgotten' Cannot Be Imposed On Search Engines
- Convicted Felon Ask Google To Delist Multiple Government Websites Because His Name Is Protected By 'Common Law Trademark'
- Yes, There's Lots Of Fake News On Facebook, But Is It Really Changing Anyone's Mind?
- WhatsApp And Its End-to-end Encryption Get Love From An Unusual Quarter: International Diplomats
- To Combat Dropping Ratings, The NFL Thinks Fining Its Teams For Sharing Video On Social Media Is The Answer