Why Verizon's Anti-Spam Technology Still Sucks
from the but-they-have-zero-false-positives dept
A few years ago, Verizon's anti-spam filter went a little haywire and started blocking a large percentage of foreign emails. When people complained about it, the company responded by saying effectively that email wasn't reliable anyway, and if you wanted to communicate with someone you should call them (at Verizon's pricey international rates, of course). The company was eventually sued and had to settle and pay customers for their troubles, but that hasn't stopped various spam filtering glitches from popping up from time to time. Now, Broadband Reports points us to a story that takes a closer look at why Verizon's anti-spam technology still sucks. Basically, they're using a really obsolete technology that spammers already know their way around, and which actually opens up additional potential problems. However, based on the way it's set up, Verizon can claim that they have "zero false positives." Of course, anyone without any spam filter in place can claim zero false positives. Clearly, fighting spam is not easy, but putting in place obsolete technologies so you can make claims that aren't really true (I'm sure those who couldn't receive foreign emails felt that there were some false positives) seems like a pretty weak response from a company so many people rely on for internet access.