Best Buy 'Fesses Up That Website In Stores Is Not BestBuy.com... And Often Not Your Best Buy
from the sneaky-sneaky dept
Last month, we wrote about some Best Buy customers alleging that retailer has a secret internal website that looks just like BestBuy.com... but may have different prices. Apparently, it was being used by store employees to convince customers that certain sales seen on the website were no longer relevant. In the comments, we had more than a few Best Buy employees confirm that such an internal site exists, though there were different explanations for why (some more justifiable than others). The company originally denied the existence of such a site, but has now admitted to Connecticut's attorney general that it's true -- though, the purpose of such a website has not been explained (the company insists it was not to deceive anyone). The company also says it's cooperating with the investigation. No matter what the actual purpose for the site, the fact that it was used to deceive customers seems pretty problematic.