1. Do we keep logs? What is that? Seriously, we have a strict no-logs policy over our customers. The only information we keep is customers’ e-mail addresses which are needed for our service registration (we keep the e-mail addresses until the customer closes the account).

2. NordVPN is based out of Panama.

3. No tools are used to monitor our customers in any case. We are only able to see the servers’ load, which helps us optimize our service and provide the best possible Internet speed to our users.

4. We use the third-party live support tool, but it is not linked to the customers’ accounts.

5. When we receive any type of legal notices, we cannot do anything more than to ignore them, simply because they have no legal bearing to us. Since we are based in Panama, all legal notices have to be dealt with according to Panamanian laws first. Luckily they are very friendly to Internet users.

6.If we receive a valid court order, firstly it would have to comply with the laws of Panama. In that case, the court settlement should happen in Panama first, however were this to happen, we would not be able to provide any information because we keep exactly nothing about our users.

7. We do not have a warrant canary or any other alert system, because as it was mentioned above, we operate under the laws of Panama and we guarantee that any information about our customers will not be distributed to any third party.

8. We do not restrict any BitTorrent or other file-sharing applications on most of our servers.

9. We accept payments via Bitcoin, Credit Card, PayPal, Banklink, Webmoney (Paysera). Bitcoin is the best payment option to maintain your anonymity as it has only the paid amount linked to the client. Users who purchase services via PayPal are linked with the usual information the seller can see about the buyer.

10. We have high anonymity solutions which we would like to recommend to everyone seeking real privacy. One of them is Double VPN. The traffic is routed through at least two hoops before it reaches the Internet. The connection is encrypted within two layers of cipher AES-256-CBC encryption. Another security solution – Tor over VPN. Firstly, the traffic is encrypted within NordVPN layer and later sent to the Tor network and exits to the Internet through one of the Tor exit relays. Both of these security solutions give a great encryption and anonymity combination. The benefit of using these solutions is that the chances of being tracked are eliminated. In addition, you are able to access .onion websites when connected to Tor over VPN. Furthermore, our regular servers have a strong encryption which is 2048bit SSL for OpenVPN protocol, AES-256bit for L2TP.

In addition to that, we have advanced security solutions, such as the “kill switch” and DNS leak protection which provide the maximum possible security level for our customers.

11. NordVPN has its own DNS servers, also our customers can use any DNS server they like.

12. Our servers are outsourced and hosted by a third parties. Currently our servers are in 26 countries: Australia, Austria, Brazil, Canada, Chile, France, Germany, Hong Kong, Iceland, Isle of Man, Israel, Italy, Liechtenstein, Lithuania, Netherlands, Panama, Poland, Romania, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, United Kingdom and United States.

https://torrentfreak.com/anonymous-vpn-service-provider-review-2015-150228/