Amazon Caught Deleting Negative EA DRM-Related Reviews… Again
from the uh-oh dept
You probably remember the uproar that surrounded the release of Spore, where plenty of people were pissed off at EA’s decision to use draconian DRM and made their feelings known via thousands of 1-star reviews on Amazon.com. At one point, all of those reviews disappeared from the site, leading some to accuse Amazon of censoring the reviews. Amazon quickly said that it was a glitch and the reviews came back.
However, it appears that “glitch” has come back — and once again it’s for thousands of DRM complaints on an EA game. EA released Crysis Warhead with the same awful SecuROM DRM, and the reviews made that clear. But, just as with Spore, the Crysis Warhead reviews magically disappeared. Amazon is once again claiming that it was a glitch, just like last time. As the article notes, there is one possibility, which is that Amazon has an automated system that tries to flag spam reviews, and the actions of the DRM complainers triggers that mechanism. That would make some amount of sense, though Amazon shouldn’t keep calling it a glitch if that’s the case.