New Study Shows Massive Error Rates In E-Voting Machines

from the that-can-swing-an-election dept

Just as e-voting firm Sequoia is resisting having its machines reviewed independently, the Brookings Institute has put a bunch of e-voting machines to the test, and found error rates around 3% on some of the machines. These weren’t errors due to software problems, but usability problems, where the design of the system resulted in people voting for a candidate they did not want. 3% is a huge number, and could easily change the results of an election. While the study found that people generally like e-voting technology, that still doesn’t mean it’s particularly effective. One other interesting part of the finding: when there was a voter-verified paper trail, it didn’t cut down on errors. This suggests that many voters were either confused or didn’t even bother to verify their vote. This should all be very worrisome. Even ignoring the technology problems that these machines have been shown to have, the fact that the design tends to create so many mistake votes should lead people to seriously question the use of e-voting machines.

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Companies: brookings, diebold, es&s, sequoia

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Comments on “New Study Shows Massive Error Rates In E-Voting Machines”

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59 Comments
Anonymous Coward says:

Founding Fathers are rolling in their graves . . .

As Franklin said:

“Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety”

Same is true in regards to “convienience.”

If you don’t CARE enough about as something as important as your own vote then you deserve NONE of the benifits of this country.

Especially since your vote doesn’t just affect you.

The level of apathy and just general lack of respect and responsibility in this country pains me at times.

Italian Revolutionary says:

Re: Founding Fathers are rolling in their graves .

Actually, the FFs wouldn’t be surprised at all: the percentage of qualified voters in the first elections of the newly minted USofA was on the order of 50%. Seems to me that grousing about lackadaisical voters conveniently ignores this.

I’m worried that the people who DO show up have access to voting machines or paper ballots or semaphore flags if that’s what’s passing for voting in their districts. Not enough machines, polling booths, polling places, and dirty-tricks phone calls disenfranchise a measurable number of voters. Whether it’s as great as that of inaccurate polling machines, I don’t know. But to me it is very worrisome.

Garibaldi

BubbaLove says:

I agree with #1, and it’s why I’m bothering to comment. I’m no fan of any of the e-voting technology, but I’d hardly say that paper ballots are the answer to this particular problem. If you have trouble using an ATM, chances are that regardless if it’s a paper ballot or an e-voting machine, you’re probably going to flub something. The error-correction thing is just a piece of the human condition – we’re programmed with a little carelessness in mind, because face it, sometimes it’s helpful.

Bill M (profile) says:

Usability

It’s hard to imagine that error rates on one brand of e-voting technology is applicable to ALL e-voting. Surely there could be a user interface that would result in even higher error rates. Ergo, you could design one with lower rates. Similarly the paper receipt could be more usable. One thing that you might do is have to enter a confirmation code from the receipt into the machine to verify that you’ve reviewed the paper copy. The problem is that we don’t rigorously review the technology itself enough.

cutter892 says:

A few different points.

3% error rate? Correct me if I’m wrong but isn’t that the usual error rate when you read poll numbers? The fact that 3% of the people who vote are careless enough not to double check what the machine says is kinda sad. Whats worse is the 60% of people who do not vote complain the loudest when things don’t go the way they want. To those people I say this, You have no right to complain about anything. If you can’t spend a little time to research the cadidates and go vote you have no right to complain about what the government is doing. On the other hand the people who did go and vote have all the right in the world to complain when there elected officals are not doing what they said they woul.

Anonymous Coward says:

Re: A few different points.

Whats worse is the 60% of people who do not vote complain the loudest when things don’t go the way they want. To those people I say this, You have no right to complain about anything.

The point that you’re missing is that those in the %60 who supposed didn’t vote really did vote. They voted with their feet for “None of the above“. It’s not the fault of the voter if there are no candidates worth voting for.

I agree with cutter892 says:

Re: A few different points.

On the other hand the people who did go and vote have all the right in the world to complain when there elected officals are not doing what they said they woul.

Only the people who voted for the winning candidate have a right to complain. Losers are just that: losers.

In other words, democrats have no right to complain about republicans in office and vice versa. If you’re a democrat we already know you don’t like the republican who won the election so just shut up already. You didn’t elect him anyway. It was republicans who put him in office and those are the only ones he’s obligated to listen to now. If he doesn’t do what he said he would that made you vote for him then you, as someone who actually voted for him, have something to complain about.

Bob Lake says:

Electronic Voting Machines

If voter-verified paper trails don’t change the results, why would anyone think that traditional paper ballots or voting machine balloting would be any different.

As to the “huge” 3% differential, yes it is huge. But if the mistakes are more or less divided among the different voters and candidates, then it is unlikely to make any difference except in VERY close elections

Dan says:

Expectations are too high.

Be reasonable. Do you really expect people who CANNOT find the United States on a World Map, to be able to find a candidate on a ballot???

Maybe you could try putting pictures of candidates on e-voting machines? You know, kind of how McDonald’s has picture menus for those who cannot read?

Or you might stop pouring billions annually into the education abyss, and thus force back-to-basics, and use savings to improve voting technology.

Anonymous Coward says:

Too much junk on a ballot => higher error rate. D

i suspect the problem also has to do with the sheer volume of things we vote on, in general elections.

for key positions such as governor, senator, and president, there should be only the one position being voted on.

congressmen and initiatives should be on a separate ballot.

a good e-vote w/paper trail solution could make it easier to vote more frequently. And there are some absolutely simple tamper proof e-vote w/paper trail systems. We don’t use them, but they exist. The trick is in the paper.

David Frenkel (user link) says:

Voting machine integrtity

Americas democratic infrastructure is arcane and dangerously vulnerable to fraud and criminal interference.

Take a look at the TV program at http://www.independentvoices.net which covers the vast disparity between exit polls and the official results in 2004.

This all adds up to a need for radical reform of the mechanics of elections in America,

Jim says:

There is no perfect system

After the 2000 election, and again leading up to the Gray Davis recall election, many invoked the sanctity of the vote as the reason we had to overhaul the election system, lest anyone be “disenfranchised.” Studies of paper ballots indicated error rates between 2% and 4%. The issue is not technology. Systems dependent on the uncoordinated actions of many people are inherently error-prone. Voting, which is inherently individualistic, is no exception. The best we can do is have back-up plans, such as recounts and paper records, for those occasions where the original vote is within around 5%. These backup plans will have their own errors. No system will guarantee a result acceptable to all where the count is within 500 votes out of millions, ala Florida 2000.

Mac says:

This just in...

“Another new study shows that 3 out of 4 people make up 75% of the population. ( +/- 3% error rate ).”

Seriously, what a crock of BS this is. This 3% error rate is obviously human error. Even the article states that.

“These weren’t errors due to software problems, but usability problems, where the design of the system resulted in people voting for a candidate they did not want.”

The design of paper ballots causes the same issue. It’s not the voting machine, IT’S THE VOTER. I hate press that insinuates there are problems with the electronic voting machines, such as the title of this article does.

Harumph!

Tony says:

No less perfect than paper ballots!

Come on Mike. It seems to me that a 3% margin of error is no worse than with paper ballots. I’m willing to bet that the error was even higher than that during certain ‘paper’ elections. Can you say “Hanging Chad”, “Pregnant Chad”. Voters have always had trouble with voting systems, regardless of being paper or electronic. If 3% is enough to stop using electronic systems, then perhaps we should just stop voting until we have a “perfect” system.

Cutter892 says:

Multiple replies

Instead of doing a bunch of different replies I’m just going to do it in one post.
First not voting is voting: This is bull what a lot of people are looking for is the “perfect candidate”. There is no such thing. Yes there are people that we may agree with on a lot of things but not everything. Not voting is being lazy. Sometimes its just better to vote for the person you think you agree with the most and holding that persons feet to the fire when you don’t If nothing else if possible run yourself if you are elegible.

Second: Winners/loosers can’t complain: Yes both can. Because those who voted for the winner can complain when said person doesn’t follow through on what they say. Those who lost can still complain because they at least tried to get the person they wanted elected and will continue to make there points to the people (if the listen) and try and get things to change.

I think the biggest problem are country is facing right now is that there are only two parties involved. Are founding fathers I don’t think intended for this to happen but it has. I think though as more and more people become disillsioned with either party I can see one or more parties rising to power. Which wouldn’t be a bad thing it would mean people would have to do more reasearch.

Anonymous Coward says:

Re: Multiple replies

First not voting is voting: This is bull what a lot of people are looking for is the “perfect candidate”. There is no such thing. Yes there are people that we may agree with on a lot of things but not everything. Not voting is being lazy.

It’s not about looking for a “perfect candidate”. It’s about there being no candidate that’s even acceptable. That’s a big difference. There is no reason people should put their voter “stamp of approval” on some unacceptable party lackey just to satisfy the likes of you. What you have people do otherwise, go to the polls and then just turn around leave without voting for anyone? That’s just plain STUPID. No, refusing to vote for an unacceptable candidate isn’t lazy; it’s the patriotic duty of every good citizen. If there’s someone a person does want to vote for, they’ll generally find their way to the poll to do so.

Because those who voted for the winner can complain when said person doesn’t follow through on what they say. Those who lost can still complain because they at least tried to get the person they wanted elected and will continue to make there points to the people (if the listen) and try and get things to change.

Every citizen has a right to complain. You need to read the US constitution sometime my fascist little friend. It’s covered by things like the right to petition the government and freedom of speech. Those rights are not limited, as you would seem to like, to those who can prove that they voted for one of the officially offered candidates in the last election. You may not like it, but that’s the way it is. And while you might like for everyone who won’t play your game to just “shut up”, that’s not the way it works either.

Bah who needs one (user link) says:

Not strictly related, but …

https://www.blogger.com/comment.g?blogID=19248375&postID=5418832287881365472&page=1

That whole blog needs serious checking out by Masnick & co. — not only have we got the usual misunderstanding of business models here, right down to the nonsense phrase “steal content”, but a serious control-freak attitude in general that, if widely adopted by web site operators, would doom web 3.0 and destroy most of the value of the existing web, as well as locking in a small search engine oligopoly of only the existing big search companies.

Of course, they’re also openly advocating cloaking different content to search engines than gets shown to humans, which would make the search engines utterly worthless to users anyway as what they found and linked to would no longer bear any reliable correspondence to what the user actually searched for.

A Techdirt article specifically on how it’s both evil and stupid to try to completely lock down one’s web site seems to be overdue. 🙂

On the topic, it’s worth noting that Sequoia has been intimidating third-party reviewers of its machines and source code with specious threats of copyright-infringement lawsuits, and claiming falsely that simply describing the behavior of its machines could infringe copyright.

This kind of copyright misuse needs to be stopped, whether by Sequoia or by J. Random Webmaster.

Overcast says:

The errors aren’t important though. What is important is that politicians have control over those who have control of the databases and manufacture of this machine.

Why do people go on and on about these ‘problems’ with voting machines like it’s some issue with ‘fairness’? The problems aren’t a concern of those in charge – being able to manipulate the vote is the core concern and I’m sure they work quite well for that.

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