The Cure To Email Overload Is… To Make You Waste Time Rating Emails?
from the not-particularly-compelling dept
Email overload is an issue that’s been around for quite some time, and there are plenty of ideas on how to fix it with various prioritization schemes. However, it’s become pretty clear over the years that most people tend to work out their own kind of system for managing email overload — and trying to introduce some totally new behavior that everyone has to agree on is pretty much bound to fail. The latest attempt seems even more problematic than others. It involves a complicated system where everyone on an email system is given some amount of an artificially limited “currency” that they can “spend” to determine how important an email they send is. The recipients keep the associated currency, but can then send some currency back to the sender based on how much they value the email. In other words, instead of wasting all your time figuring out which emails to read, you now waste even more time trying to figure out how much you should value each email you send or receive… and it still doesn’t help you determine which emails are really all that important any faster. And, of course, there’s no indication what happens when you have a new important email that you need to send out when you’ve already “spent” your currency. It’s not like there’s a finite number of important emails out there. This idea doesn’t seem like a solution to information overload so much as it seems like an increase to the overhead in dealing with email. A recommendation for those who are looking to solve overload problems: you should be looking to take away hurdles, not add them.