Zango Wins Lawsuit, Dismisses Users Who Can't Uninstall Its App As 'Background Noise'
from the such-concern-for-their-users dept
Adware firm Zango, which recently changed its name from 180solutions is doing a bit of gloating today after a court dismissed the class action lawsuit that was filed against the company a year ago. Note that this comes just days after security firm Sunbelt Software declared Zango’s search assistant one of the most insidious spyware apps around for the month of August. Not to mention, of course, the recent revelations of how Zango was caught trying to trick people into putting videos on their MySpace pages that installed Zango. After denying that they did so, others revealed emails from the company telling others how to target MySpace users. Meanwhile, the sheer number of folks who constantly complain that their machines are infested with Zango software that they never agreed to install, combined with story after story that shows that the company has not stopped rogue distributors, would suggest that Zango may be a bit premature in brushing aside critics.
It’s not clear from Zango’s announcement (yes, they announced it) why this case was thrown out — but it’s pretty clear that there’s something in their software that pisses off an awful lot of people who have it and have no idea how they got it. It’s hard to see how that’s something to cheer about. In the press release, the CEO of the company calls such complaints “occasional distractions” and “background noise of a small group of fixated critics” while another company exec claims that this dismissal confirms “that our innovative business model is entirely legitimate.” Both claims seem to be stretching the truth. The dismissal of a single lawsuit (and the details are missing as to why it was dismissed) doesn’t necessarily justify the business model — and the fact that the company views some pretty serious, and very detailed, complaints from an awful lot of people as “background noise” should hopefully alert advertisers that this is not a company to work with.