Does The FCC Know Cellular 911 Breaks?

from the i've-fallen-and-i-can't-get-up dept

During a snowstorm a couple weeks ago, Massachusetts’ enhanced 911 system that takes calls from mobile phones broke down, leaving people on cell phones unable to reach the authorities and emergency services, apparently due to a fault in the Verizon system that routes calls. Now, Jeff Pulver’s wondering if — in light of its overreaction to some isolated incidents involving VoIP and 911 — the FCC realizes that sometimes wireless 911 fails, too. Following the incidents with VoIP 911, the FCC gave providers 120 days to implement E911, while they’ve let mobile operators drag the process out for years. Of course, given the way the FCC enforces deadlines, all this just reinforces the idea that the FCC reacted rashly to the VoIP E911 issue.

Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “Does The FCC Know Cellular 911 Breaks?”

Subscribe: RSS Leave a comment
Rikko says:

911 breaks, nothing new

Last week our 911 call center for more or less the entire city of Vancouver was sporadically down for large parts of the day. No explanation other than the telco was “having technical problems” (that excuse becomes more and more of a wash as the citizen base gets smarter). This meant that cel lines, VOIP lines, and land lines were all equally unable to dial 911.

It’s a fallible system, and there’s no getting around it.

That said, I think all telephone services NEED to comply with (attempted) 100% 911 accessibility. Some VOIP providers have clearly been unable/unwilling/disinterested in achieving this and I think the FCC is fully justified in riding them.

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...