Is It Spam If You Asked For It, But No Longer Want It?

from the questions-questions-questions dept

A new study from an email marketing firm is warning that ISPs are blocking a lot of “permission based” emails in their spam filters. The announcement is clearly implying that this is a bad thing and a problem that marketers and ISPs need to work on to solve (and, of course, this company wants to show off that they have some sort of solution). However, you have to wonder if this is really that big of a “problem.” Most people don’t define spam by the guidelines of things like CAN SPAM, but under FTC Commissioner Orson Swindle’s spam definition as “anything I don’t like.” Under that definition, plenty of things that people at one time opted into they might now consider spam. Of course, that might not be true in all cases, and ISPs that are blocking without giving users a chance to review/whitelist what was blocked are an issue, but if people aren’t missing these emails… is it really a problem?


Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “Is It Spam If You Asked For It, But No Longer Want It?”

Subscribe: RSS Leave a comment
3 Comments
Greg Andrew says:

No Subject Given

You don’t always know you want an e-mail until you get it so, yes, I’d say it is a problem. If someone sends me an e-mail offering work (not, obviously, work at home to make millions), and I don’t get it because the filters think it’s spam, I won’t be concerned I missed the e-mail, because I never knew about it in the first place.

False negatives are a problem, and people should make sure they don’t contribute to it. No matter what type of e-mail it is, if you agreed to receive it you should not label it spam. You may not want to get it any more, but others might.

David Cotovsky says:

Is It Spam If You Asked For It, But No Longer Want

Nobody ever died or suffered any ill effects from missing spam in their inboxes. But millions have suffered extreme anger and frustration STOPPING the intrusions of marketers invading their computers. If someone theoretically desired (a fairy tale) internet marketer’s spam, and wanted to reduce their email to the Home Shopping Network of the internet, then there is no impediment to getting all the spam you can handle. But the truth is, people go to the internet because it can be made free of unwanted sales pitches with the appropriate programs to filter it. The only people concerned with the safe delivery of spam are the spammers.

DV Henkel-Wallace says:

grey area

I tend to agree that if you asked for it it’s unreasonable to consider it “Spam.” However:

  • Sometimes the sender has made you somehow unwittingly “agree”
  • Sometimes I have signed up for something and then been unable to un-sign-up

I don’t know of better solutions to this than to filter that crap out at my end, which wastes their and my bandwidth and cycles.

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Subscribe to Our Newsletter

Get all our posts in your inbox with the Techdirt Daily Newsletter!

We don’t spam. Read our privacy policy for more info.

Ctrl-Alt-Speech

A weekly news podcast from
Mike Masnick & Ben Whitelaw

Subscribe now to Ctrl-Alt-Speech »
Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...
Loading...