FTC Cracks Down On CompUSA Over Bogus Rebate Program
from the ah,-that-again... dept
The rebate scam used by consumer electronics firms is fairly well known. Basically, the retailers advertise a very low price, but the only way to get it is to pay a much higher price and send away for a rebate (which many people forget to do). However, most of these retailers contract out the rebate programs to firms who have the incentive to figure out ways to deny or delay your rebate. This includes common tactics like denying the rebate for some random reason or waiting until you called to send out the rebate (and then telling you “it just went out yesterday…”). While it’s always done by third party firms, it looks like the retailers are finally getting in trouble for the practice. Last year, the state of Ohio cracked down on Best Buy for rebate failures, and now the FTC and CompUSA have settled charges concerning false rebate info, including delaying payments (promised in six to eight weeks) for many months.