Mobile Phoning For The Elderly: About More Than The Phones

from the the-whole-experience... dept

There’s been a lot of talk in the last year or so about building mobile phones that are more senior citizen friendly — including a larger screen and bigger buttons to make it easier to see and to dial. While some efforts are being made on that front, it’s still not enough to please some, who are upset that the various mobile phone plans and service options are still created in a way that will confuse your average non-techie senior citizen. They don’t know which plan is right for them, and they don’t want to understand all the complexities and caveats found in most plans today — not to mention all the various additional surprise fees. The industry feels attacked on this issue, but they clearly could be doing a better job creating service plans that aren’t so confusing and complex — especially when targeted at seniors.

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