Intuit Apologizes For Product Activation

from the listening-to-customers---good-idea dept

We were just talking about how software companies were still focusing on product activation and along comes Intuit (who made plenty of customers angry earlier this year with their product activation system) publicly apologizing for using product activation, saying that they won’t include it any more and, in fact, will change their licensing terms to let people install TurboTax on multiple computers. They had admitted the problems earlier this year, but it’s cool to see them go even further and issue a public apology and adjust their licensing policies to make customers happier.

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