Web Has An Impact On Offline Shopping

from the no-surprise-there dept

While it’s a bit surprising to me that this is still an issue, here’s a bit more proof that people learn about products online that they later buy offline. In fact, the web has a larger impact on offline shopping than on online shopping. This suggests that online advertisers should be less concerned with things like “click throughs” and more concerned with building brand.


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Comments on “Web Has An Impact On Offline Shopping”

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3 Comments
SB says:

Offline Shopping

It would seem fairly obvious that people use the web to research purchases. Most people I know do some type of research before spending their money, talk to friends, check ads, etc. The internet is a welcome extension to these resources. The companies who recognize this AND provide information for comparison are generally the ones I buy from, even offline.

Doug says:

Advertising?

I do not see how the article’s statement:

“We see overwhelming evidence that online content not only impacts brands but also drives traffic to retail stores.”

leads to the conclusion:

This suggests that online advertisers should be less concerned with things like “click throughs” and more concerned with building brand.

Content and advertising are two very different things. I frequently use the Web to research products, services, etc. that I am considering. In particular, I look for reviews.

However, I aggressively block Web advertising in my browser. If I want to know about a product or service, I will go looking for that information. “Don’t call me, I’ll call you.”

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