Spam Is Expensive
from the so-they-say dept
I have to admit, as much as I agree that spam is costly, I find these kinds of studies a bit disturbing. It’s yet another study trying to calculate the aggregate cost of spam by figuring out how much time it wastes for corporate users and ISPs. There are so many assumptions that go into such a calculation that the end result (in this case, about $9 billion) is really quite meaningless. For example, they say that each message accounts for 4.4 seconds of lost productivity, but there’s no way to compare that against a control to suggest whether or not that time would actually be used productively.