Behind Excite@Home's Failure And AT&T's Involvement

from the lots-of-mistakes dept

Cory writes in to tell us about the latest from Bob Cringely about the impending death of Excite@Home. Cringely, not surprisingly, says the analysts take on the situation is completely wrong. He says that the problems were the following. (1) @Home never really knew what to do with Excite when they bought them, causing them to waste resources. (2) AT&T did everything they could to make @Home fail so they could swoop in and buy up the assets for next to nothing. (3) Broadband access just isn’t being accepted by consumers as fast as people expected. There’s simply no real business there. His points are good, though I tend not to trust anything Cringely has to say about Excite, since he always acts as if Excite was formed through his guidance (he even mentions, as he always does, how he met with the Excite founders while they were still in the garage). There’s no doubt that Excite@Home made some very silly mistakes along the way, but I’m not sure they destroyed the Excite cash cow (as Cringely implies).

Rate this comment as insightful
Rate this comment as funny
You have rated this comment as insightful
You have rated this comment as funny
Flag this comment as abusive/trolling/spam
You have flagged this comment
The first word has already been claimed
The last word has already been claimed
Insightful Lightbulb icon Funny Laughing icon Abusive/trolling/spam Flag icon Insightful badge Lightbulb icon Funny badge Laughing icon Comments icon

Comments on “Behind Excite@Home's Failure And AT&T's Involvement”

Subscribe: RSS Leave a comment
Scott says:

No Subject Given

What do you mean “Broadband access just isn’t being accepted by consumers as fast as people expected”. I live in an affluent and “techie” neiborhood and I am 1000 feet to far away from the CO for DSL and cable modem is not available either. All the broadband companies don’t have enough product available and they are ignoring the requests of the consumer. Furthermore, the death of Ricochet did not have to be. They could have marketed their product where there was little or no competition!

David Drake (user link) says:

Help clear up the excite@home confusion

I stand poorly informed about the business structure between Cox Communications, AT&T and excite@home. I called the Cox people after the auditors message went out about excite@home and got a very convoluted answer. The help desk folks were not being coy, its just complex. Can someone more fully describe who’s ox is getting gored, what the risks to users are, etc? Cable modem use in San Diego County is very high. There are about 700K users of this system and I would hope that would create an economic draw.

Mike (profile) says:

Re: Help clear up the excite@home confusion

There are some details on the relationship here. Apparently Cox used to own shares in Excite@Home, but they exchanged them for AT&T stock. At the same time, they kept an exclusive agreement with Excite@Home saying they would only use them as their ISP – but today announced they’re backing out on that deal.

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...