The Failure Of Internet Banking

from the customers?--who-are-they? dept

The Economist looks at the internet banking industry and the fact that, for the most part, it’s been a dismal failure. The problem seems to be that all these online banks never stopped to think about what the customers actually wanted. Apparently they wanted secure, easy to use, cheap, reliable transactions. Is that so hard? What the internet banks seemed to want was to go public quickly. Those two sets of needs didn’t necessarily work well together.

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Comments on “The Failure Of Internet Banking”

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mhh5 says:

Why do we still write checks?

Somewhat off-topic, but I think the Japanese don’t write checks anymore (correct me if I’ve been mis-informed), so why do we still write checks? I assume it’s b/c Americans distrust anything that’s not-on-paper. Or else we like saying “the check is in the mail” and there’s no Japanese equivalent to that phrase…

Maybe the time has finally come for Americans to trust online transactions….

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