United and Buy.com join forces

from the This-is-not-who-I-want-to-buy-tickets-from dept

United Airlines and Buy.com are setting up a site called BuyTravel.com. No offense to either of these companies, but the day I buy my airline tickets from Buy.com is the day I give up on ever trying to receive any sort of decent travel assistance if needed. Buy.com is not in the customer service business. They sell cheap goods, with decent service, but don’t have the same customer service demands and airline has.

Add Your Comment

Your email address will not be published. Required fields are marked *

Have a Techdirt Account? Sign in now. Want one? Register here

Comment Options:

Make this the or (get credits or sign in to see balance) what's this?

What's this?

Techdirt community members with Techdirt Credits can spotlight a comment as either the "First Word" or "Last Word" on a particular comment thread. Credits can be purchased at the Techdirt Insider Shop »

Follow Techdirt

Techdirt Daily Newsletter

Techdirt Deals
Techdirt Insider Discord
The latest chatter on the Techdirt Insider Discord channel...