from the admitting-that-we're-broken dept
A quick article about the recent trend to launch web sites that help people with broken computers. Of course, they don’t even mention a bunch of the entrants into this space I’ve been hearing about recently, which suggests it’s a very crowded area.
Comments on “Supportals”
Customer: “My mouse is broken”
Support: “Ok, go to http://www.wesupport.com and click on….”