Direct Revenue Spyware Infected Company's Own Investors
from the whoops dept
The story isn't likely to surprise many people. As if to answer our own question of how the company could possibly make money if it wasn't sneaky, the internal documents show that as soon as the company tried to be more transparent and less evil, people didn't want their software. That resulted in an email from one of the company's founders (that was written after those promises to be a good actor in the space) stating: "We need to experiment with less user-friendly uninstall methodologies." However, one of the more interesting stories concerns some of the investors who threw millions at the company (allowing its founders to pocket millions on their own as well). According to the Business Week piece, a managing director at one of the company's investors got infected by Direct Revenue's software, and couldn't get rid of it (of course). Eventually the company had to send its customer support director over to their investors' offices to fix the machine. Makes you wonder just what sort of due diligence the investors actually did before investing in this company.