I agree with Karen and have been taken for a ride as well from the good ole Prof, I read and understood the fineprint but the fineprint also was misleading, when I ordered the lesson I ordered, I understood it to mean I had 10 days to try the free trial, that is 10 days from the time I received the lesson. But that wasn't the case, I found that the 10 days started from the day it shipped, not counting it took 7 of those days to get the lesson to me, I had the lesson 3 days before they billed me for the next lesson, and when I called them for the return for refund, that is when the real nightmare began, first they told me the company policy is I have to wait up to 21 days to get my refund, after 23 days, no refund, and when I called again, they now said the company policy is up to 21 business days until I get my refund, at 23 business days, still no refund, and when I called, now the story is the poilcy is between 21 to 30 busness days before I see a refund, I now wonder what the excuse will be at the 30 day mark?
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Re: VP
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Agree with Karen
I agree with Karen and have been taken for a ride as well from the good ole Prof, I read and understood the fineprint but the fineprint also was misleading, when I ordered the lesson I ordered, I understood it to mean I had 10 days to try the free trial, that is 10 days from the time I received the lesson. But that wasn't the case, I found that the 10 days started from the day it shipped, not counting it took 7 of those days to get the lesson to me, I had the lesson 3 days before they billed me for the next lesson, and when I called them for the return for refund, that is when the real nightmare began, first they told me the company policy is I have to wait up to 21 days to get my refund, after 23 days, no refund, and when I called again, they now said the company policy is up to 21 business days until I get my refund, at 23 business days, still no refund, and when I called, now the story is the poilcy is between 21 to 30 busness days before I see a refund, I now wonder what the excuse will be at the 30 day mark?