NS pulled a major bait and switch on me last fall. There was an ad on a Yahoo! page: "Register a new domain - $10 for first year!". Well, I clicked the link, logged in with my existing account, filled out the screens and got to the final Click-Here-To-Submit-Your-Order screen. 7.5 microseconds before I clicked Submit I saw the total was $54.95. Too late. Yep, totally my fault. Got on the phone with NS, they got all kinds of apologetic but said that the Yahoo! ad had expired, should not have been there, and yes, it really should have said that this was for new customers only but the ad should not have been there anyway. Bottom line was that they brought down the price to $24.95, which I grudgingly paid rather than risk losing the domain name. As soon as I could I transferred all domains to another registrar, after going through multiple unnecessary steps and call to move them. But that is another story.
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Network Solutions Bait & Switch
NS pulled a major bait and switch on me last fall. There was an ad on a Yahoo! page: "Register a new domain - $10 for first year!".
Well, I clicked the link, logged in with my existing account, filled out the screens and got to the final Click-Here-To-Submit-Your-Order screen.
7.5 microseconds before I clicked Submit I saw the total was $54.95. Too late. Yep, totally my fault.
Got on the phone with NS, they got all kinds of apologetic but said that the Yahoo! ad had expired, should not have been there, and yes, it really should have said that this was for new customers only but the ad should not have been there anyway.
Bottom line was that they brought down the price to $24.95, which I grudgingly paid rather than risk losing the domain name.
As soon as I could I transferred all domains to another registrar, after going through multiple unnecessary steps and call to move them. But that is another story.