NYC Mayor Eric Adams stated the system will remain online, albeit with a warning that the system “may occasionally produce incorrect, harmful or biased content.”
Then what is the point of using it? If I have to check with a human to validate everything it says, why should I use it? Why not jump straight to the human? What is it saving the city if they still need to employ humans to validate the chatbot's output?
Even if you're willing to toss aside the ethical implications of giving jobs to machines, or the political implications of making the public face of your government a soulless AI, or the legal implications of potentially misleading constituents about what they very well might be asking in good faith—and clearly everyone involved here is willing to toss those aside—what purpose is this serving if its output still needs to be validated by a human?
good news rarely comes out about Indianapolis
As an Indianapolis resident, here's how I read this headline:
On Techdirt? Uh oh. Oh no oh no oh no That's how they're wasting the ridiculous amount of money we're paying them??!? Oh! Everything...turned out better than expected, actually!